UNISON Anmeldelser 

Sorry to say I have always felt letdown by unison.
Every time I’ve asked for support it seems as though they have already collaborated with the trust I work for and agreed an outcome.
Now we really need some help through the union solicitors it feels as though they couldn’t care less.
Been chasing things up for a while now with no response.
If I were you I’d save your money & just call ACAS & citizens advice.

At risk of redundancy, I contacted Unison for support. Heard nothing for weeks until I submitted a complaint. They did eventually contact me to see if I wished to proceed with this complaint but still did not offer any actual support or help for my situation. Very disappointing, would not recommend. I am savvy and so aware of this but particularly, I am sad that they then let me cancel my membership without informing me that I would therefore not have access to any representation through this time, even if I joined another union. Although I had lost all faith in them to represent my needs, this needed to be pointed out. It seems they take no real responsibility for their individual members at all.

Not really sure what they should be doing but they are not supportive in meetings. All they do is cancel meetings when the day does not suit and never actually contact you prior to the meeting to advise/discusd your concerns. Collect money but apart from loads of emails about irrelevant information you can also find online and voting for, they are useless. The only thing they do in meetings is sit there and then just agree with everything said and discussed, like how are you going to see differently if you never actually discussed with me. Agree they are a waste of money, only thing you get is £1 diary every year, no other incentive. Do better!!!

omg they don't deserve 1 star. they never attend. I lost my job over something minor, they could have helped. when I called to cancel my policy, they told me to go to the bank and cancel it. ridiculous.
please don't go for them.

Unison are a waste of your money.
Completely useless.
Please do not join this union, there no help. Every penny matters at the moment with inflation.
You would get more joy burning your money in your garden and watching it go up in wind.

If I could give no stars, I absolutely would as they don't even deserve one! I'm going through redundancy, I'm disabled, I ask Unison for help, they contacted me twice, and they only contacted me the second time, was because I had left TWO messages saying how utterly disgusted I was, and how I've received zero support from them! I was with them for many of years, all that money I paid them and I received no help from them when I really needed it. My rep, well, she was all for my employer, she was most definitely not there to help me. Save your money, and go elsewhere, somewhere you can guarantee they will support you through every step you need - unlike Unison!!

I feel that I have wasted 30 years of my life working in local government and paying Unison subs for all those years. I was brought before a disciplinary hearing in January 2024 and the only person available to support me from Unison in my place of work was an elderly woman who had forgotten that she had been sent the disciplinary paperwork two months earlier, she told the hearing that she had only just been presented with my case and therefore would be unable to make any comment —although when she actually read the case details two months earlier she advised me that nothing in the paperwork suggested any gross misconduct to her. Unfortunately she had forgotten all about my case by the time the disciplinary hearing took place and made no useful contribution at all. It was a frightening and upsetting experience for me and I felt that I was very much alone. I therefore defended myself against the allegations made ( firmly but no shouting or swearing involved). I was dismissed for gross misconduct for my ‘belligerent’ behaviour during the disciplinary hearing. I had been given no warnings - written or otherwise. I asked the solicitors at Unison to take my case to a tribunal but they advised that the case only had a 54% chance of winning and they refuse to take any case with less than a 60% chance of winning at a tribunal. At my age and not in the best of health I now work 40 hours a week on a minimum wage.
I feel that I have been completely failed by Unison and wish I’d saved my money for an employment solicitor. These are life changing and devastating events for individuals and need to be properly addressed by trained professionals.

Update…. Waited 8 weeks to be told I’m not getting a refund after they investigated and admitted that they were 7 weeks late by their own 8 week guidelines, but that does not matter, they then told me just now over 18 months later that they can “liaise at their discretion” but still did not tell me that I did not qualify for any help until I’d paid for 10 months, and finally they are a non profit organisation so therefore in my words this means they can ******g scam you and you have to be ok with it!!!! No swear words allowed shame

Full of promises about help advice and support when you need it at work and free legal advice, then when it comes to the crunch will provide bad or no advice and tell you to do all the work.
If it were a business it would be reported to trading standards for false advertising.

Don’t waste your money. Tell me why I needed representing and phoned them up and could not get through to anyone. Left a voice mail and they got back to me a week later. Well for them that’s something isn’t it. Absolutely useless! Unsubscribe and keep your money.

Terrible service was actually bullied by one of the reps when I was a manager still waiting for an outcome from that now I am off work with stress getting no support and basically being told to tackle my issues myself- what am I paying them to do ?

If i had an option for 0 stars I would have chosen that one..
We had a case of discrimination, bullying and unfair treatment at work, we escalated to QEHKL branch and the support was non existent. Not only she came unprepared in the one and only informal meeting that she attended, after thaf she refused to help and support us to raise a formal grievance, she refused to attend any other meetings with us, she mistreated us and didn't provide any support or help!
She also accused us of being not truthful and she never even had a look on the proof that we had collected over the years of that nasty and toxic treatment!
Don't waste your money, as if you will really need their support it will be non existent and iam saying this not only from my personal experience but from experiences of 4 more staff!
They have been left alone fighting for their rights and one of them even heard the following : " good luck in your next job! You have no case, we can't support you"
The morals are non existent and the attitude is disgusting!
Do not choose union that is running by the staff that they work for the hospital as they will never challenge the HR or any of the managers! They don't care for your problems or suffer..

Unison sucks up to the Government like the sycophants they are, made up of fat cat bosses who want your hard earned money. All unions are the same.

They are doing favorism i told all my friends do not be a part of trade union it's just waste of money. My experience is totally opposite from my expectations I hope I can appeal for that. They just demotivate you
PLEASE DON'T BE A PART OF TRADE UNION MY EXPERIENCE WAS WORST

Unisons trust pilot reviews. I've never seen anything like it. If they were a private company they would be headlining crime watch and Bankrupt.
Last year they advise members to reject pay offer which they did whilst 2 other unions accept. They Ballot on strike action and urge members to vote yes which they did. They return to members advising to now accept the original offer on the strength this year's deal would be in place by 1st April 2025. £15 per hour was the main goal for low paid workers.
Appeasing management, safeguarding their cosy office jobs paid in full by the local authority, who also contribute to the rent of their buildings is surely a conflict of interests.
A Public enquiry is required into the relationship between unison, councils and unisons so called free legal advice. Systematic approach to ensure any tribunal dates are missed. We need a campaign similar to the post office enquiry to finally end public sector corruption

If your like me a few months ago thinking should I go for Unison or GMB pick GMB, if you work in the healthcare system UNISON is not the better option infact the worse I honestly thought it was my branch but the whole UNISON seems to be the same I know someone personally in UNISON and she's great but not my area there is far more bad than good....

They pick and choose what they help you with, they have no idea how to do early Conciliation and their complaints department don't even respond theyll soon respond when they realize my DD has stopped.

Whilst fighting my work place I also had to fight my Union.

GMB came in and saved me wish I'd of never moved from them

I was represented. Paid my fees and part way through my allegation, my representative informed me that Unison could no longer represent me. I have submitted multiple complaints, to no avail. I want my fees back. You are a disgrace.

Just received this from Unison but I've been a paid up member since October 2024: Someone clearly hit send a day late, April Fools Day was yesterday!

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Hi Elizabeth

You’ve joined an organisation with experience, influence and 1.3 million members. We’ll be there to back you up if you have a problem at work or if you want to tap into a network of support.

Every one of our 1.3 million members belongs to a local branch. Here are the contact details for yours (keep them safe):


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Branch name: UNISON Colchester and Ipswich Area Health
Branch email:
Branch secretary: Natasha Hunt


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Your branch is your UNISON family and your first port of call when you need something. It’s also a place to make friends and useful contacts.

Members of your branch will be people who do a similar job to you or work in the same area. They will be a valuable source of support and information.

If you have trouble getting through to your branch and need help, please call us for free on 0800 0 857 857 or contact us online.

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Best wishes,

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UNISON General Secretary

BRADFORD 🤯🤯🤯I wish I had read these reviews before I joined . I thought joining a union ... I would feel supported and my would feel they had my back . But it's be been the absolute opposite. They have actually upset me due to their inability to show any understanding and I always just feel like I'm just an inconvenience to them . I am going through the process of a work investigation! It's now been 3 months since it started and I was initially told it would take 4/6 weeks. I've been following Acas's guidelines and then I get a call from the Bradford rep ...! Saying in an abrupt manner "YOU HAVE TO STOP SENDING THE INVESTIGATOR EMAILS " THEN WENT ONTO TO SAY " THE INVESTIGATION TAKES AS LONG AS IT TAKES" 🤬😱🤷‍♀️! NO SUPPORT OR UNDERSTANDING OF HOW THIS INVESTIGATION IS IMPACTING MY HEALTH. I am obviously a nuisance to him ! I have since expressed " I'm perfectly within my rights to email the investigators and ask for a timeline and progression of the investigation . There has been other things too but it makes me feel to anxious to talked about it . I have previously spoken to the company secretary as I made a complaint. She was pretty aggressive and rude . All she did was defend the rep and said he was her best representative. Unison had just added to the stress and I don't feel supported at all .I don't feel there is anyone I can take this to at unison . What I don't understand if they have so many bad one star reviews.... why isn't anything being done about it ????🤷‍♀️

Waste of money, would not recommend paying for this service as it’s a waste of money. Really bad communication, they don’t respond to calls or messages!