Scam! Unfortunately I cannot give it a lower review, ordered some led numbers and the product that turned up was nothing like what they had advertised, would not process a refund until I returned the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It is scam site. The item I ordered from this company did nothing what it was advertised, they were only willing to refund it if it was returned. Cost of tracked return item worked out more then the... Vis mer
We ordered a photo frame, but received another product. Contact with customer service wasn't very easy because of the different contact adresses, but when you reach them... they solve the problem not... Vis mer
Like your products, your website is efficient and useful. Keep up the good work. I have bought several products from you and I have been completely, if not more, satisfied by each. Your design is h... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Umbra is a global home decor and housewares company that offers original design for modern and casual living. Based in Toronto, Canada, Umbra (Latin for “shade”), has become a global leader in product design and currently distributes in over 120 countries across the world with offices in Europe, Canada, the United States, Brazil, and China. Umbra was born out of passion for original design and the desire to create products for every home. At Umbra, our team of international designers brings thought and creativity into everyday items. Driven by innovation, we pull inspiration from the global marketplace, in order to push boundaries in our approach to original design.
Kontaktopplysninger
40 Emblem Court, M1S 1B1, Scarborough, Canada
- 1-800-387-5122
- info@umbra.com
- www.umbra.com
2,1
Under middels
805 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have used and loved Umbra products…
I have used and loved Umbra products for years, but this was the very first time I ordered a product via the Umbra web site. It is as beautifully designed and as easy to use as its products!
21. februar 2022
Easy and fast checkout!
21. februar 2022
quick and easy website
20. februar 2022
Thanks for the great products and the…
Thanks for the great products and the discount!
19. februar 2022
Ordered a third one to go with a pair I…
Ordered a third magnetic metal bulletboard to go with a pair I already have. Ordering was easy to complete and quick.
17. februar 2022
Great product
Great product, easy to order, easy to install, well packaged, good quality.
16. februar 2022
Love the product
Love the product. You said you'd notify me when it was back in stock and you did.
Thank you.
16. februar 2022
So far so good
So far so good. Searching and finding what I was looking for was relatively easy. And check out was a breeze. The price was very reasonable so I am hoping that the quality works for what I’m looking for.
13. februar 2022
tax should be applied after the discount
11. februar 2022
Great to organize pots and pans in drawers
Upgraded to drawers for pots and pans in my new kitchen so bought these to organize them.
Pegs are great for keeping everything in place!
11. februar 2022
My shopping experience on Umbra has…
My shopping experience on Umbra has been exceptionally smooth and super easy to check out.
10. februar 2022
fast response time andvefficient.
10. februar 2022
There were technical difficulties when…
There were technical difficulties when looking at the curtain rods.
10. februar 2022
Svar fra Umbra
Hello Ting, thank you for your feedback. Can you please provide more details so we can look into the technical difficulties you have experienced?
Sincerely,
Lorenzo
Navigation
Every time I clicked on wall hooks it took me to a different section and then froze. But I love the products!
8. februar 2022
Svar fra Umbra
Hello KS, thank you for your feedback. We tried to recreate your experience but found the Wall Hooks tab working as normal. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.
Kind regards,
Lorenzo
At the start of my shopping there was…
At the start of my shopping there was an intrusive request for my email and text number. The bait was a 10% discount, so I took the bait. But after all of that I received no email or text and no discount at check out. I completed my order, paying full price without the discount.
It's now a half hour later, I being intruded upon with a review request, and I still haven't received any other communication. Why intrude and trifle with me if I don't get the discount?
7. februar 2022
Svar fra Umbra
Hello Bruce, thank you for your feedback. We do apologize for the inconvenience. We will escalate this for you. Our customer service team will reach out to you through email. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.
Kind regards,
Lorenzo
It was very easy to order
It was very easy to order. Umbra sent me a notice when the item was back in stock and I ordered it!
5. februar 2022
great website to use and navigate
The website was very easy to navigate. The description of the products was very defined and color options were easy to use. The way the products are displayed is excellent as is the side pictures showing their use. check out is easy and efficient. the umbra website really a pleasure to buy from.
3. februar 2022
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.