Scam! Unfortunately I cannot give it a lower review, ordered some led numbers and the product that turned up was nothing like what they had advertised, would not process a refund until I returned the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It is scam site. The item I ordered from this company did nothing what it was advertised, they were only willing to refund it if it was returned. Cost of tracked return item worked out more then the... Vis mer
We ordered a photo frame, but received another product. Contact with customer service wasn't very easy because of the different contact adresses, but when you reach them... they solve the problem not... Vis mer
Like your products, your website is efficient and useful. Keep up the good work. I have bought several products from you and I have been completely, if not more, satisfied by each. Your design is h... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Umbra is a global home decor and housewares company that offers original design for modern and casual living. Based in Toronto, Canada, Umbra (Latin for “shade”), has become a global leader in product design and currently distributes in over 120 countries across the world with offices in Europe, Canada, the United States, Brazil, and China. Umbra was born out of passion for original design and the desire to create products for every home. At Umbra, our team of international designers brings thought and creativity into everyday items. Driven by innovation, we pull inspiration from the global marketplace, in order to push boundaries in our approach to original design.
Kontaktopplysninger
40 Emblem Court, M1S 1B1, Scarborough, Canada
- 1-800-387-5122
- info@umbra.com
- www.umbra.com
2,1
Under middels
805 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordering was quick
Ordering was quick, efficient, and easy to follow. The website layout was well organized in a way that allowed for a quick search to find what I was looking for.
16. mars 2022
Can't wait to receive my curtain rods
Can't wait to receive my curtain rods. Great customer service. Thank you Umbra !
15. mars 2022
Check out process was seamless and…
Check out process was seamless and smooth. Honestly a little too seamless haha it’s very easy to spend all my money on here. And the beautiful products of course help w that too !
14. mars 2022
Love the curtain rods
Love the curtain rods! We have them on all of our windows - decided to exchange two for a different color and the process was easy and customer service was great!
10. mars 2022
I signed up to be notified when a new…
I signed up to be notified when a new product was available. The notification came promptly and it was quick to buy it online. Thank you!
8. mars 2022
Great experience, really fun products
Umbra notified me when a product was in stock, and I was able to order it quickly and without any problems. The experience was great! And everything I've bought from this company has been very useful, and attractive, too.
8. mars 2022
Not a Good Experience
I ordered a garbage can and tried to order more items but it wouldn’t let me because I would have qualified for free shipping. It also wouldn’t let me put my coupon code in (the coupon code for entering my email and phone number when you first open the website). This will be the first and last thing that I purchase from here.
7. mars 2022
Love this site and ease of use
7. mars 2022
Easy purchase process
Easy purchase process.
I would like to add to my order another
trash bin in the color silver and add it to my shipment.
Please assist!
7. mars 2022
Good quality
Good quality, easy to install and looks great! I'm happy with this purchase and plan to buy again.
5. mars 2022
Unique Art Objects
Love the modern/ecelectic objects of art that I can find nowhere else. I have purchased Umbra prodects for years, the uniquely curated options keep me coming back. As a designer I love hearing "where did you find that" and sharing the source.
5. mars 2022
I searched for photo display products.I searched for photo display products.. After looking at quite a few the one I purchased seems the best for me.
I searched for photo display products.. After looking at quite a few the one I purchased seems the best for me.
3. mars 2022
Great website shopping experience
Easy to search and find just what I needed. Best prices too.
2. mars 2022
No shipping estimate
I wish it would tell me how long it will take my item to arrive at some point during the checkout process or the very least how long it will take to ship. That is the only reason I prefer to purchase things on amazon. It provides a date of when to expect my item.
28. februar 2022
Svar fra Umbra
Hello Karina, thank you for your feedback. When it comes to shipping, most orders ship within 1-2 business days and your item should arrive in 7 to 11 business days. Note that we do not ship to PO boxes. You will receive an order confirmation after you place your order and a shipping notification with tracking information once your order has shipped. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.
Kind regards,
Lorenzo
Placing the order was easy
Placing the order was easy. Can’t wait to see it in my wife’s den.
26. februar 2022
Me gusta muchos sus articulos
26. februar 2022
Beautiful products.
24. februar 2022
UMBRA website woes
UMBRA
Dear Sir or Madam:
I am excited to be receiving your products.
Problem 1
The website would not subtract the10% off with the code provided. I could not tell the number 1 from the lower case letter l.
Problem 2
The website promised free shipping for over a $50 purchase, but would not take it off.
Customer service human Jenell did a excellent job. She got the 10% discount for me and refunded the $8 the website would not permit us to subtract for shipping the website promised. She was extremely patient with me as I went back and forth on my phone to retrieve the information she needed. Thanks Jenell!
Sincerely,
Alice Nandihalli
23. februar 2022
Svar fra Umbra
Hello Alice, thank you for your feedback. We do apologize for the inconvenience. We are happy to hear that our customer service team was able to provide assistance. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.
Kind regards,
Lorenzo
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