Ultra LEDs Anmeldelser 

269
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Superb. 3m LED profiles delivered in strong tube. No damage at all. Packaged with care. Arrived quickly with FedEx - no issues. Good quality equipment for a professional finish to my acoustic panels.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Second time I have used Ultra LEDs and their help and support is brilliant, support on phone from Oliver sorting my order was amazing putting what I need together for my project his knowledge helped... Vis mer

Vurdert til 5 av 5 stjerner

Great customer service from Oliver I contacted Ultra LEDs for advice on an LED setup for my workspace and Oliver was extremely helpful. He took the time to go through what I needed, recommended t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I needed to order some equipment for a fairly complicated installation, but didn't quite know what I needed or what was available. I contacted Ultra LED's and spoke to a support guy - Jack... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Lampeforretning
  2. også i
  3. Belysningsentreprenør
  4. Belysningskonsulent
  5. Lampeprodusent

Skrevet av virksomheten

Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world. From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes. What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence. We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.

600,000 Items in stock

Skrevet av virksomheten

Dispatched same day
With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249

Up to 7 year warranty

Including our Pro COB, Cut Anywhere (IP20 and IP67)

Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.

Kontaktopplysninger

Get 10% Off

All approved trade customers get 10% off every order

4,8

Enestående

TrustScore 5 av 5

269 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(269)

63 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service and LED neon flex product

Excellent service and product. I recently ordered a large LED neon flex for an outside garden project. The team provide advice on the best product, how to make the flex waterproof and fireproof and delivered the product very quickly. Highly recommended.

27. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First time of use. First class service.

I’ve only used this company once to buy Syndeo Plug and Play “puck” down lights. Firstly, the lights themselves are brilliant. Incredibly easy to install and look great. Secondly, the service I got was faultless. I rang to check some details before buying and got good, clear and helpful advice. I ordered over the phone around late morning and was told I’d get next day delivery, which I was sceptical about but the courier driver nearly got me out of bed the next morning. I’ll use this company again and hope my next experience was as good as the first.

9. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good company but read my description

I placed a few orders with this company. One bigger. I had a very positive experience but check your quotations carefully especially if they are long. They made some mistakes but all were corrected - I would say human errors. The communication was mostly really good except for one time when I expected a refund for the returned item and they said that they missed my email but I was refunded in the end. What balances these mistakes is that they accepted my return after the allowed time for a return. They also provided technical advice and patiently were making any requested amendments to my quotation.

14. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best customer service out there

Best customer service out there. Hands down. I got a faulty neon tube, emailed them to ask for a replacement and received a reply within 2 hours with already all the information for a return and a new product on its way. Next day. Honestly best service in the Uk

24. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Multiple emails sent for quotes, Ignored

Multiple emails sent for quotes. Even Matthew over chat asked me to forward emails again but none were ever responded to. I've checked Spam. I gave up chasing and chose another company. I've used them in the past so not sure why such poor service.

10. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ultra LEDs

Svar fra Ultra LEDs

Hi Pete
I'm really sorry you have faced problems whilst trying to order with our company.
We try and provide the best service possible so it is very unfortunate your email request has been missed. This is being investigated internally.
I do hope you you haven't been put off from ordering with us again, if you do require any assistance in the future i can assure you, you will be responded to.
Many thanks
Sophie

Vurdert til 1 av 5 stjerner

Awful delivery service from FedEx

Awful delivery service from FedEx, Paid £12.95 (other couriers £4-5 with 2h delivery slot) and took a day off from my work to receive the order. Delivery slot from 08:00-18:00, which century do we live in !? I won't buy again from this website, the "delivery cost" is too expensive.

13. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

TRIED TO SORT OUT AN ISSUE /FAULT WITH…

TRIED TO SORT OUT AN ISSUE /FAULT WITH A CONTROLLER AND NO ONE WILL RETURN OUR CALL. AT A COST OF £40.00 - NOT ACCEPTABLE.

8. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ultra LEDs

Svar fra Ultra LEDs

Hi Amanda
I hope you are well. I'm really sorry you have had issues with a product of ours and had difficulty reaching us. We are experiencing a high level of calls currently so there can be a slight delay. After speaking with the team i believe this issue has been resolved? Could you confirm please as i will escalate as a matter of urgency if not.
Many thanks
Sophie

Vurdert til 1 av 5 stjerner

Terrible! Don't buy from this website!

Terrible. Was sent some lights with a naked cable so no way to connecting it to the adapter and into the power outlet. Been calling them for days being promised someone is to phone me back, starting to think it's a scam company? Don't waste your time or money on this they're impossible to get ahold of and are obviously not interested in solving the problem and having happy customers. Shambles!

26. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ultra LEDs

Svar fra Ultra LEDs

Good Morning Ida
I'm really sorry you wasn't satisfied with the level of service you received from our company. This is very disappointing for me to see.
I can see your initial enquiry was raised on the 25th and was solved on the 26th. We do have a slight delay in response time due to the volume of requests we receive; however i am glad your issue is now resolved.
I'll pass on your feedback to the relevant departments to improve our efficiency.
Many thanks
Sophie

Vurdert til 1 av 5 stjerner

Absolute let down!

Promised a pre 10am next day delivery after a previous mishap which meant delivery on the correct day hadn’t happened. Items had still not even been dispatched on the day they weee due to be delivered pre 10am! Exactly the same response as others regarding blaming FedEx! Do your self a favour and find an alternative, trustworthy supplier!

12. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent stuff delivered next day

After waiting for 3-4 weeks with another company for LEDs, I placed an order with this company. LEDs were delivered the very next day!
This encouraged me to order another set and it was delivered again the next day. Reliable and honest company!

2. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wow!....what an amazing company

Wow!....what an amazing company....superfast delivery...value for money product....over the moon with these G125 E27 LED Dimmable 6w bulbs with a perfect looking filament....this is how companies get a good name....5*....would give 10 if I could.
Many thanks Ultra LEDs.

11. januar 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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