ukexpatvpn.com Anmeldelser 

49
•
TrustScore 1.5 av 5

1,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Theives! Be warned if you forget to cancel your subscription even if you have not used it in years they will NOT refund you. Even Amazon will refund a subscription if not used but these theives stan... Vis mer

Vurdert til 2 av 5 stjerner

I have used this VPN for a few years to watch UK TV when abroad, It has generally been reliable but in the last 6 months has been terrible. Impossible to connect over Starlink when I was in Australia... Vis mer

Vurdert til 1 av 5 stjerner

This VPN reduced our internet speed from 600mb to 27 (yes twenty-seven). Frequently BBC iPlayer & ITV Hub didn't work, & Channel 4 never worked, despite being in their guaranteed list! We took out... Vis mer

Vurdert til 2 av 5 stjerner

Service itself was satisfactory. What wasn't satisfactory, and in fact downright fraudulent, was the company silently charging my card for 10 months after I attempted to cancel the service *twice*. I... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

1,4

Dårlig

TrustScore 1.5 av 5

49 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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1,4

Alle anmeldelser

(49)

1 anmeldelse i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Almost completely useless

Almost completely useless. Using Safari on a new MacBook Air to watch ITV hub, I never got past the first ad break before it dropped out and then wouldn't reload. The tech support chat stated the obvious (reboot, delete and reinstall, clear cache etc etc ) and made absolutely no difference. I was either detected as being outside of the UK or accused of having an ad blocker ( I didn't) or it just stopped all browsing. A complete waste of money.

8. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

BUYER BEWARE

I have had UkExpat VPN for just over 2 years although I only used it for about 6 months.
It worked ok on Windows and Kindle but not on Chromebook which I use the most.
Be very careful to make an alarm to yourself before the contract rolls over because THEY DON'T INFORM YOU IN ADVANCE AND WON'T GIVE YOU YOUR MONEY BACK EVEN IF YOU CANCEL ON THE SAME DAY.
No information on company location, how to complain officially (not just to help desk). The help desk just block you.
I would like to have given it no stars but it does work well in some platforms. However I spent £95 that I didn't want to and want to warn others, especially as it is impossible to complain to anyone!

29. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Disgusted with their customer service

Disgusted with their customer service. I only wish I had read ukexpatvpn reviews here before I signed up. Signed up initially for 2 years. Used it quite a few times to access UK channels from Spain and it just about did what it said on the tin but stopped using it as there was now lots of other ways of doing it (and worked better and we're free) but unfortunately, with no warning email, the service renewed @ 119 euros and came straight out the bank. I only had 120 euros in the account and that was for food shopping for the week for my family. I begged customer service to refund and cancel and explained my predicament and that I had stopped using the service and wouldn't have renewed had I had known it was due. They did not care at all. I would do anything I could to divert potential new customers to alternative providers of this service. I am appalled that any companies can still behave like this company in these difficult times. Of course I understand why they choose not to send reminder emails out to customers 2 weeks before automatically renewing subscriptions like every other company on the planet ..... because no customer would ever renew!

26. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don’t care about their customers it’s just about money

As with the other reviews complete scammers no warning that they would be taking money from my account. I had been a loyal customer and explained how I hadn’t been using the service for months having been forced to come back to the uk in a very difficult time and the fact they had taken the money had sent me further into debt. They couldn’t care less it’s all about the money. Genuinely fooled into thinking it was a company that was good to their customers. Please look for other companies there’s lots out there.

27. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Awful

Awful. Scammers. They rely on getting bank details and continuing to withdraw money. Don't trust them.

23. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Really poor customer service.

I was happy with the service when I lived abroad. I moved back to the UK and of course have no use for it anymore. I expected to receive an email to let me know that payment was due, at which point I would have cancelled my subscription. However, no notification that my payment was due - and they took the 60 GPB from my account. When I queried this, they said that this was what was in my initial agreement. Every other company that I have an annual subscription with notify me a week or two before they take payment. They wouldn't budge on it. I'm so annoyed with them.

23. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Fraudulent charges

Service itself was satisfactory. What wasn't satisfactory, and in fact downright fraudulent, was the company silently charging my card for 10 months after I attempted to cancel the service *twice*. I reached out to the company and Jennifer said she couldn't help me because the 30-day window had passed. But we're not talking about unsatisfactory service, we're talking about fraud. I'll give them a couple weeks to respond to this, then I'll file a formal complaint in the UK.

3. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very poor speeds with this vpn service

Very poor speeds with this vpn service. Quite often I get 2mb stream speeds and am constantly having to contact their support (Jennifer) who responds quickly but cannot fix a problem with their vpn which is it cannot access virgin media as they pledge as a guarantee on their website. Having to raise a dispute with my card company for a refund. Avoid this very poor vpn service. Read their reviews online which are always about poor speeds. I was able to get bbc, itv, ch4 and 5,but not virgin media which has sky channels all in HD which I was disappointed with. Use another vpn

20. januar 2021
Anmeldelse skrevet uten oppfordring

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