UDFYN Anmeldelser 70

Awaiting on my $500 order, website says fast turn around but it’s been weeks. Worst communication. No delivery update. They don’t answer the phone and they ignore you in the chat. Useless.
I do not recommend!!!!!

Order placed a month ago, says shipped, Aramax can’t find order. No physical address of company, phone rings out, this is a SCAM.

Great experience my work shirts were impressive

We placed our online order in August and still have not received full delivery in Dec. They take your money then don't deliver. Sadly, the uniforms we've received so far (albeit 2mths late) are great, but there is no way we could recommend this company or buy from them again. They are just too difficult to deal with. They lie about delivery dates and they don't answer phone calls. Their "online chat" system shows there is someone online but no one replies. Do NOT use this company.

I rarely write reviews like this but I hope it helps someone else from dealing with these people and I really wished I had read previous reviews before purchasing. Order placed on 16/11 for staff Xmas shirts. Today is 11/12 and still nothing and not even a reply from their customer service. $300 down the drain

5/2/25 UPDATE TO YOUR REPLY TODAY:

Your response only highlights your poor customer service and terrible response times. You haven’t even replied to my emails and messages from December and yet you have chosen to reply to a negative review on a public forum to try and restore your image. You have offered compensation; no apology in private to deal with the matter. You have also chosen to blame a third party provider regarding the delay in delivery. If you check your order diary properly you will note you guys were actually WAY out on your quoted timeframes for production and dispatch. To add insult to injury you actually have the nerve to ask for a positive review on the quality of your product? Are you actually joking? We ordered these shirts specifically for our staff to wear in the lead into Christmas. The shirts arrived after Christmas which was a complete waste of time and money. If you continue to do business like this you will not last guys. Sorry

I'm extremely satisfied with the T-shirt printing services I received! The quality of the prints is excellent, the colors are vibrant, and the shirts are super comfortable. The team was also very responsive and helpful throughout the entire process. Highly recommend!

Paramount professional cleaning.

Ordered some caps in preparation for our Black Friday Bonanza and they were a hit! Really good quality, and the print was clear and even better than expected. Thanks, guys!

Ordered a few Campbell polos to check quality before a big order. Very impressed! Quality is spot on—fabric’s soft, fits true to size, and looks great. Got the free mock-up and design service too, which was awesome. They emailed my design quickly.
Saw some reviews about delays, so I made sure to ask for express shipping. It’s not really promoted on the site, but I reached out to support and they sorted it for me. Paid extra for express shipping, but my order came right on time.
One thing—don’t reply to the automated emails, they’re no-reply ones. Learned that the hard way 😅
Overall, happy with the polos, and now I’m going ahead with the bulk order!

Ordered hi-vis polos for our KG High Pressure Cleaning business with prints on the front and back. Udfyn provided a free mock-up and improved our design for just $15 to ensure top quality. Really appreciated their attention to detail before production. Received the products on time and am very happy with the quality!

The whole interaction with this company has been a very unpleasant ordeal. My order took a month to come and when it did they sent the wrong shirts. I emailed immediately and let them know. I sent numerous emails that all went unanswered. I also left messages on voicemails. They eventually responded asking for photos to which I sent a photo from their site of the ones ordered and the ones I received which were obviously different and a poorer quality. They said these were the newer ones of that kind but I said no I wanted a refund. They then said they would send a return label and have the shirts collected. I had to email three times asking where the labels were. Again all emails and calls went unanswered. When the shirts were eventually collected I heard nothing. I sent numerous emails asking when my refund would be processed. They sent an email saying 2 to 5 business days After almost two weeks and more emails to them I get one back sayings it has been processed but still no money has been refunded. This company has very poor customer service, poor communication and poor quality of the items received and returned. I would never use this company again and would not recommend them.

Absolute cu*ts...Money wasted don't order shit

This company is the worst I have ever come across.
SAVE YOURSELF A LOT OF GRIEF AND DO NOT ORDER FROM THESE PEOPLE.
TERRIBLE SERVICE IN ALL FACETS OF SERVICE.
Do not answer messages and do not answer phone calls either.

Been waiting my T-shirts more almost 2 month without know if will come or not! Not answering also not saying anything about the delivery, say that delivery not showing! DON'T BUY FROM THEM!

BEWARE!

I cannot speak more unfavourably about UDFYN. Appalling product. Appalling customer service. Appalling efficiency. My experience with this incompetent 'business' was shocking from start to finish, the whole 4 months, after ordering 1 shirt to sample their product. Thankfully I only ordered 1! Took almost 2 months to get one shirt, quality of the fabric was awful and the artwork on the front was so uneven it was unwearable - unfortunately I cannot post a picture for potential buyers to view what they will be paying for. After several attempts to speak to 'customer support' a full refund was authorised and assured it would be processed with 1 week - that was 3 weeks ago! My attempts to contact UDFYN via phone, email and online chat to follow up on my refund have all failed. No-one answers the phone, replies to emails or connects online chat - what a surprise! Have reported UDFYN to Fair Trading and bank charge back - I strongly suggest anyone who has had a similar experience to do so aswell.

Sent me the wrong shirts. Initial order was what I expected. The second order was a complete different shirt that I spent 500 to get printed on. Didn’t bother opening or checking the second order because I ordered the exact same item which actually wasn’t the same once I opened the printed shirts that I got printed on from my own printing supplier. Long waiting times in the order as well. I called them up to dispute the order. The person on the phone said management will call back. It’s been 5 days now and no one has called. Appalling business and customer service. The guy on the phone sounds like a kid in his bedroom

Horrible
Horrible
Horrible to deal with & didn’t get the products I ordered. Scammers

DO NOT ORDER 🚫. FROM THIS COMPANY.

I called the company in Melbourne and double checked logo size reconfirm colour material all the details before submitting the order online.

Promised 3-7 business days: Arrived after 2 weeks
Quantity: ordered 4 only received 3
Quality: terrible material
Colour of the logo: completely wrong colour
Customer service: even after delivering poor quality products and stealing 1 shirt. They refused a refund.

This is nothing but a scam. Go to office works they will do a better job.

I wish there is an option to upload photos here, I could show how horrible they are.

Wish I could give ZERO stars. By gosh I wish I had chosen ANY OTHER printing company but this one. Absolute waste of time!!! I should have printed this at Office works.
Order supposedly had courier booked 2 days ago but the tracking says it is being prepared for collection by the sender ie it is still not in transit to me on day 9 after paying for the tshirts. 'Fast turnaround advertised, 1 to 3 days production and 1 to 3 days delivery'. Complete rubbish.

Please don’t trust this company, shifty people run this business,

I was initially skeptical after reading mixed reviews online, but a friend recommended this company for their high-quality products. Despite my reservations, I placed a small order based on my friend's recommendation and the quality of their uniforms. The customer service team was helpful when I reached out via chat.

Throughout the order process, I received regular SMS notifications, which kept me updated. Surprisingly, my artwork was submitted and approved on the same day I placed the order. I'm pleased to say that I received my items just 7 days after making the payment.