Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

BEWARE! DO NOT ORDER, THEY NOW WONT REPLY, TOOK $300. Ordered once was great, now cant get in touch, phones not answering its been 4 months. Even the website is gone, wanting you to verify human, but... Vis mer

Vurdert til 1 av 5 stjerner

Do NOT use !! Takes order and just keeps telling you its in final stage of production there is no answer to phone number on site. Waited over 20 days for blank shirts and caps that dont think were eve... Vis mer

Vurdert til 5 av 5 stjerner

Ordered hi-vis polos for our KG High Pressure Cleaning business with prints on the front and back. Udfyn provided a free mock-up and improved our design for just $15 to ensure top quality. Really appr... Vis mer

Vurdert til 1 av 5 stjerner

Do not use, my thoughts this is a scam! Their customer service is appalling, I have been chasing up for over a week now everyday to get my money back and they just pass me from non existent phone mail... Vis mer


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

70 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very disappointing experience

Very disappointing experience. We had to wait over two months for our order to be dispatched, during which time our emails went unanswered. When the uniforms finally arrived, several items were faulty: two shirts had visible traces of ink on the back, one hi-vis shirt had a damaged fluorescent band, and a shirt in size small was missing altogether. For the long wait and lack of communication, the quality received was unacceptable. Would NOT recommend.

25. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stop ! UDFYN is a Scam ! Stole my money

Took my order and payment and never delivered nor refunded. Got messed around and after 4 weeks they decided to call and explain they were out of stock of shirts blaming some technical glitch on their server. Lost over $1000 to these scammers ! I begged them for a month for my refund but never got it. Had to pay my sports club back this money and we went on tour without our tshirts .

2. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience and excellent quality

I recently reached out to Udfyn as our uniforms needed a refresh. Their shirts are excellent, fit really well and have moisture wicking fibres which for us was really important. The whole process from intro to delivery was seemless. I reached out to their staff, discussed what I needed and the design that I liked and sent them the artwork. They even helped convert my basic attempt at a logo into a proper format, so when we order our next products, we have the right file format. From production to arrival was about a week and I couldn't be happier with the service and the end result. I've included a photo in my google review for reference if you're reading this and want to see the end result. Ive already reccomended them to some friends and will continue to recommend them. Excellent experience.

9. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

"I couldn't be happier with the…

"I couldn't be happier with the promotional polos I ordered from UDFYN Clothing! The quality is top-notch, and the design turned out exactly as I envisioned. Their team was incredibly helpful throughout the process, ensuring everything was perfect. The polos not only look great but also feel comfortable and durable. I highly recommend UDFYN Clothing for anyone looking for premium custom apparel!"

7. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wish I saw review first!

Wish I saw review. Looks like everyone having same problems. No mock-ups. Does not answer phones. Stop replying on chats. Still no mockup and no shirts. Waiting over 2 weeks. They say 4 buisness hours for mock-ups to be sent......

Stay clear!!!

3. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam

Scam, paid for printed work shirts and cannot contact them, I have been waiting over 6 months.

2. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

0 STARS!

I placed an order 6 months ago. I have not received the items. I’ve been unsuccessful in contacting them multiple times.

1. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stay well clear of this company.

Paid for a full company set of branded workwear. Told logo incompatible charged to change week later. Problems with production but processing that week. Week later nothing no reply no answers. Phone unreachable chat no longer reply’s and same with the emails.

Stay well clear of this company. Ridiculous.

Down over $1k. Wish I seen these reviews before ordering!!

27. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unprofessional ☹️

The artwork and the embroidery are two different colours.
They are not professionals.
Difficult to communicate.
They don't have an accessible email.
They try to scam you at first thereafter they will ask you to pay for express post and hold on to your order.
I'm not happy at all .

14. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

this is a major scam

this may be a lot to take in everyone

this started when my partner attempted to buy work wear which didn't show up so i investigated

The ABN that was supplied on the invoice for purchase from UDFYN. come back as, A.A CLARKE & B.T CLARKE with connections to lightning promotions which has the same address that UDFYN is currently supposed to be conducting business at, which is, 23 Nicholas Dr Dandenong South, Victoria
which UDFYN is not registered as one of their entities on the Australian business register and doesn't have its own ABN.
How ever PSA Print Supplies Australia was registered under their ABN and is located at 172 Evans Road Salisbury Qld 4107 which is in another state and 100% a scam front

The connection between these companies is the address and this number 03 97682332 which only displays in the 24hr turn around section on the UDFYN website. IT WILL BE DELETED WHEN THEY SEE THIS
they more than likely overlooked that detail when reconstructing the site from lightning promotions.
Other numbers on the site swap and change daily if not hourly.

these numbers have shown up in the (our details) section on the UDFYN Site
(03) 9069 5009,
(03) 9069 4194
(03) 9069 4772
(03) 9111 7163
THE NUMBER SHOULD NOT BE CHANGING IN THAT LOCATION ON THE SITE. IT SHOULD BE THEIR MAIN CONTACT NUMBER

HOWEVER IF THEY CALL, IT COULD BE FROM DIFFERENT NUMBERS BECAUSE THEY ARE USING A VOIP SERVICE TO REACH OUT TO CUSTOMERS

things i also found weird were the bank details on the invoice the were for bradalson pty ltd with a NAB account for payment with BSB 083004 ACC 906163906.
which is a different entity again and
is part of their merchant scam

And the google search for A.A Clarke sent me to dun and bradstreet which are debt collectors and shows the principle as ALTHEA CLARKE that info matches the ABN register, who is connected to lightning promotions and the address list above

ALTHEA CLARKE is a T.V personality from Washington DC so she more than likely has been part of a identity theft.

37 reviews shows this is a scam I AGREE, so PSA Print Supplies Australia listed above is more than likely a scam stay away people.

27. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam

Wait time longer than shows

LPQ18401 Order number!

Paid $769.21 for some company t-shirts
We are waiting now almost 6 weeks.. They don't answer phones and the chat is very poor i fell like they scammed me.. watch out people

7. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

UDFYN- scammers

UDFYN - a supposed Australian Company, yes they are probably owned by Aussies, but they purchase their products from O/S, it has taken them 4 long months to be able to fulfil our order and then after the shipments, the order in bits and pieces, advised that they cant fulfil the entire order and will issue a refund. Why did they take the order if they cant procure the goods & the refund has never been seen & in fact the company just ghosted us from then on in... Dont waste your hard earned money dealing with this SCAM company, I would suggest you use Total Workwear or other smaller printing places that you can visit in person.

19. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Make sure you order from the .com.au…

Make sure you order from the .com.au company they are in Sydney. I contacted them to voice my concerns about the reviews and notice all the bad ones are from the .com site. I told them if there was a Pay Pal option I wouldn't be concerned so they are emailing a Pay Pal link in the morning. Simple guys do your research

2. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scammers

Scammers, why can’t someone take them off line And stop this !11$250 down the drain. Ordered work uniform early Jan told us 4 days ,they even messaged me to say our logo needed modifying to fit the shirts. Charged extra , we gladly paid thinking this was legit. The phone on website rings out, the online chat doesn’t reply. Tried to find out where are order is for 2 weeks .
Following their reply review, a heap of rubbish. They issued an order number, and on every request we made for information on our order (with order details ) no reply. Infact we are now 2 months and nothing. Bank have deemed it a scam !

21. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til UDFYN

Svar fra UDFYN

We understand your frustration and appreciate you bringing this to our attention. We take all reviews very seriously and will thoroughly investigate this matter. To assist us in doing so, could you please provide the order number this relates to?

Our online turnaround times are general guides and are based on readily stocked items with print-ready artwork. All orders are subject to review, and we encourage customers to contact us before purchasing if they have a specific deadline. Turnaround time begins after the artwork proof has been approved, as this represents the client's final sign-off confirming all design elements are correct.

As a customized workwear company, our products vary significantly in size, color, style, decoration method, position, and quantity. Each logo is individually reviewed to ensure optimal file quality for the best possible results. We strongly suspect this order was placed during our peak Christmas season, a period when courier delays are common throughout Australia. We had prominent warnings across our website regarding potential delivery delays during the Black Friday, Christmas, and New Year period. Our main courier partners, Aramex and Australia Post, experience increased volumes during this time. Customers were notified of this and given the option to select their preferred courier service, but were also clearly informed that no delivery time guarantees could be made during this peak season.

Our stringent quality control processes ensure superior product quality. The "file quality check" is the first phase of production. Upon receiving an order, we review the client's file against our minimum specifications, which are detailed on our product page and during the logo upload process at checkout. If a file doesn't meet these specifications, we, as a courtesy, do not proceed with production. Instead, we contact the client to discuss how they would like to proceed. The options are: 1) Proceed with the file as provided (no cost), 2) Resend the file in the correct format (no cost), or 3) Request our graphic design team to reproduce the logo. Depending on complexity, logo reproduction is typically charged between $15-$85. This working file is then saved to the customer's profile for future orders, and a copy is sent to them upon order completion.

We are committed to finding a positive resolution. Providing the order number will enable us to investigate this thoroughly and address your concerns. We look forward to working with you to achieve a satisfactory outcome.

Vurdert til 1 av 5 stjerner

Do not order from this website

Read the rest of the reviews and save yourself the hassle by finding an alternative supplier, these guys will not deliver your product. They take your money just fine, but that is all they do.

10. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til UDFYN

Svar fra UDFYN

Hi Troy,

Thank you for your feedback. We believe we have located your order in our system. Our courier partners successfully delivered it shortly after you posted your review. Please contact us if you would like to view our quality control process and proof of delivery details.

We believe your order was delivered to Sydney by Aramex Courier (tracking number MS0012231752) on December 23, 2024, at 9:40:52 AM.

We would like to point out that this order was placed during our peak season. Despite our efforts to deliver promptly, we had site-wide notifications informing customers of potential courier delays throughout Australia. Both Australia Post and Aramex experienced delays during the Christmas/New Year period. While we cannot control third-party services, we notified all customers in advance to minimize any surprises.

Could you please confirm that you have received your order? We would also appreciate it if you would consider updating your review after you have had the opportunity to evaluate the quality of our products.

We look forward to your response.

Vurdert til 1 av 5 stjerner

DO NOT ORDER FROM UDFYN. SCAMMED $215 OFF ME.

If I could give zero rating, I would. I'm unfortunately one of the customers that have been scammed, $215 gone. DO NOT ORDER FROM THIS COMPANY.

Poor communication and customer service, from both emails and live chats.
Sponsors or companies that are listed on the website, are fake. Good fake bait advertisement. Do not waste your money and time, you will not received your item. Ordered 5 tops from 30/10/2024 - received one top over two weeks later, four other items never received and no updates.

15. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til UDFYN

Svar fra UDFYN

Hi Marysol,

Thank you for reaching out. Since you posted this review, our team has been working with you to deliver the remaining items, and we can now confirm that all items have been delivered.

We'd like to explain our process in situations like this, where items are temporarily out of stock. Customers are offered a full refund option and provided with an estimated replenishment date. As a workwear and uniform company, we aim to build long-term relationships with our clients. The nature of our business requires prepayment, as all items are completely customized to your specifications and cannot be resold or distributed. While we strive to maintain accurate stock levels, our system and client requirements are frequently changing, and orders are not allocated stock until artwork approval. This means that, very rarely, items may be out of stock without our immediate knowledge at the time of purchase. Unfortunately, this was the case with your order, and we sincerely apologize for this situation.

Now that you have received all your items, we kindly request that you consider reviewing the quality of our products. We take great pride in the manufacturing and production of our workwear, and we have even seized the opportunity to manufacture our own line to address a gap we identified in the market. We would love to hear your feedback on our products.

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