The ordering process was straightforward. Delivery by UPS a little muddled as they emailed to say they'd delivered the shelving to my home but hadn't - subsequently, I found a crumpled card that con... Vis mer
Selskapet har svart
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I actually had one cross part was missing but Millie at customer service rapidly sorted it and was very apologetic. It didnt stop me building the unit which is well built and finished, very sturdy an... Vis mer
The construction is sturdy and strong. Assembly is fairly easy with good instructions. The packages were damaged with some of the edges on the shelf boards somewhat broken. However, they were eas... Vis mer
Shelves were delivered on time and stored in the garage by the driver - really appreciated. Quality of the shelving was very good and the parts snapped together easily. The only tool required w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Tufferman specialise in sturdy garage and warehouse shelving units. Supplier of heavy duty STORALEX® shelves.
Tufferman - Simplifying Storage
Skrevet av virksomheten
Kontaktopplysninger
Unit 4 Galleywood Industrial Estate, Chelmsford, CM2 8RF, Essex, Storbritannia
- 0203 764 9380
- sales@tufferman.co.uk
- www.tufferman.co.uk
4,4
Enestående
16k anmeldelser
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Shelves were delivered on time and…
Shelves were delivered on time and stored in the garage by the driver - really appreciated.
Quality of the shelving was very good and the parts snapped together easily.
The only tool required was a rubber mallet, apart from a drill and sockets, to fit the recommended brackets, that made the shelves really solid.
The only problem, is that the shelves are already full and I need to declutter more or buy more shelves 🤔
Overall a great product and experience.
14. april 2026
Great experience
All good. Quick delivery. Good quality product, easy and quick to fit.
14. april 2026
Excellent
Excellent communication from order to delivery. I ordered the small garage flooring tiles. A few missing pieces but email responded swiftly by Becky and delivery was next working day. Excellent service and cannot fault them one bit - definitely recommend Tufferman.
14. april 2026
Good quality, great customer support
Delivered on time, I bought racking and boxes. You get what you pay for - it's good quality. Some boxes arrived broken but the customer support was pretty much immediate and very friendly. Two days later new boxes arrived. I'd buy again
24. mars 2026
Part missing but sorted rapidly and top quality product!
I actually had one cross part was missing but Millie at customer service rapidly sorted it and was very apologetic. It didnt stop me building the unit which is well built and finished, very sturdy and quality made. Very happy the problem was fixed so quickly, combine that with great racking, 5 star and will be using again.
13. april 2026
A good buy
The construction is sturdy and strong. Assembly is fairly easy with good instructions.
The packages were damaged with some of the edges on the shelf boards somewhat broken. However, they were easy to hide and did not compromise the integrity of the shelves.
Overall, very pleased.
PS compliments to the delivery driver in carrying each shelf assembly package from the van to the house. They were very heavy.
13. april 2026
Easy to order and delivery very…
Easy to order and delivery very efficient driver very helpful. Thank you 😊
14. april 2026
Svar fra Tufferman
Dear Pam,
Thank you so much for your kind words! 😊 We’re really glad to hear you found the ordering process easy and that the delivery went smoothly. Our drivers will be especially pleased to know their helpfulness made a difference.
We truly appreciate your support and hope to serve you again soon!
Louise, Customer Service
The well laid out website
The well laid out website, the ease of ordering, the speed of delivery and the communications about the delivery and the manner of the doorstep delivery.
13. april 2026
Svar fra Tufferman
Dear Cath,
Thank you for your 5 star review!
We’re really pleased to hear you found the website easy to navigate and ordering straightforward. It’s great to know the delivery speed, clear communication, and doorstep service all met your expectations.
We truly appreciate your support and hope to serve you again soon!
Louise, Customer Service
Excellent service delivery and order.
Excellent service delivery and order.
Would recommend
14. april 2026
Svar fra Tufferman
Dear Thomas,
Thank you for your 5 star feedback! We’re really glad to hear you were happy with the service, delivery, and your order. We truly appreciate your recommendation and look forward to serving you again soon!
Thank you,
Louise, Customer Service
Great garage shelves
Great garage shelves. Very happy. Very sturdy once assembled. Relatively easy to assemble. Arrived within suggested time-frame. No issues.
13. april 2026
Svar fra Tufferman
Dear Andrew,
Thank you for your 5 star review!
We’re really pleased to hear you’re happy with the garage shelves and found them sturdy and relatively easy to assemble. It’s also great to know delivery arrived on time and everything went smoothly.
We appreciate your feedback and hope you enjoy using them for years to come!
Thank you,
Louise, Customer Service
Impressed with the product as a whole
Impressed with the product as a whole, however the tabs on some of the shelf supports were bent and had to be straightened out.
13. april 2026
Svar fra Tufferman
Dear Garry,
Thanks for your feedback, we’re really glad to hear you’re impressed with the product overall! We’re sorry to learn that some of the shelf support tabs arrived bent and needed adjustment. We’ll be sure to pass this along to our quality team.
If you need any assistance or replacement parts, please don’t hesitate to reach out, we’re here to help.
Thanks again for your support!
Louise, Customer Service
Great product and experience.
13. april 2026
Svar fra Tufferman
Dear Charlie,
Thank you for your kind feedback! We’re really glad to hear you had a great experience and are happy with the product. We appreciate your support and hope to serve you again in the future!
Thank you,
Louise, Customer Service
Quality item - Good price - Speedy delivery
As the title states, quality item - good price - speedy delivery. Will no doubt purchase here again.
Pleased to recommend.
8. april 2026
Svar fra Tufferman
Dear Geoff,
Thank you for your 5 star review!
We’re really pleased to hear you’re happy with the quality, value, and speedy delivery. It’s also wonderful to know you’d recommend us and plan to shop with us again.
We look forward to serving you in the future!
Louise, Customer Service
Svar fra Tufferman
Dear John,
Thank you for your kind 5 star review!
We’re really pleased to hear you’re happy with the product and that it arrived on time. We appreciate your support and hope to serve you again soon!
Thank you,
Louise, Customer Service
Easy to put together
Easy to put together, but trying to assemble the longitudinal beams with the reinforcing stays inserted is almost impossible.
13. april 2026
Svar fra Tufferman
Dear John,
Thank you for your 5 star review.
We’re sorry to hear you had difficulty fitting with the assembly. We will pass this feedback on to our product team.
Thanks again,
Louise, Customer Service
Sturdy and cost effective shelving
Good website, competitive pricing, products well described, ordering straightforward and shelving was simple to construct and fit for purpose
13. april 2026
Svar fra Tufferman
Dear Gordon,
Thank you for your lovely feedback! We’re really pleased to hear you found the website easy to use, the pricing competitive, and the product descriptions clear. It’s great that the ordering process was straightforward and that the shelving was simple to assemble and fit for purpose.
We truly appreciate your support and hope to welcome you back again soon!
Louise, Customer Service
Svar fra Tufferman
Dear Customer,
Thank you for your continued support and kind words! We’re really pleased to hear you consistently find our service and products top notch. It means a lot to us that you keep coming back, and we look forward to serving you again soon!
Thank you,
Louise, Customer Service
I saw Tufferman's advert online and…
I saw Tufferman's advert online and just so happens that I was turning my outhouse into a workshop. The order process was very easy and delivery earlier than anticipated. It took me longer to organise what I put on the 5 shelf unit that putting it together. Its very sturdy and looks good too.
13. april 2026
Svar fra Tufferman
Dear Steven,
Thank you for your 5 star review!
We’re really pleased to hear you found us just when you needed shelving for your workshop project, and that the ordering and delivery all went smoothly!
It’s great to know the 5-shelf unit was easy to assemble, sturdy, and a good fit for your space. We hope it serves you well in your new workshop setup, and we appreciate you taking the time to share your experience!
Thank you,
Louise, Customer Service
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