Tronsmart Anmeldelser 

OK. LA TIENDA SAGA DE LIMA PERÚ, ME VENDIO UN PRODUCTO QUE SE MALOGRÓ AL MES DE COMPRARLO,NUNCA QUIZO CAMBIARLO, ACUDÍ A TRONSMART Y ELLOS GENTILMENTE ,SE OFRECIERON CAMBIARLO,A PESAR DE NO TENER CULPA, ME MANDARON UN GRAN PRODUCTO Y TOTALMENTE GRATIS, MUCHAS GRACIAS TRONSMART.

My experience with Tronsmart has been good. They took care of a speaker that came with a problem and replaced it. The replacement speaker hasn't been tested yet. I assume it will work perfectly, but the service has been very good. When I test the speaker, I'll post a new review to confirm it. I recommend Tronsmart.

Atendimento ao cliente exemplar e produtos de qualidade.

Tive um problema que parecia sem solução com o vendedor do meu produto Tronsmart, mas a Fiona, do atendimento da sede da empresa, resolveu tudo com eficiência e profissionalismo. O processo exigiu alguns e-mails e um pouco de paciência, mas a atenção e o respeito dela fizeram toda a diferença.

A Fiona foi impecável: clara, prestativa, educada e comprometida em resolver o caso até o fim. Estou muito satisfeita com o suporte que recebi.

Hoje em dia, é raro encontrar um atendimento tão humano e competente. Recomendo a Tronsmart não apenas pela excelente qualidade de som e pelo ótimo preço, mas, sobretudo, pela equipe que valoriza o cliente. Obrigada, Fiona, e parabéns à Tronsmart!

Sono rimasta molto soddisfatta di questi due tronsmart acquistati. Ho avuto un po' di difficoltà a connetterli al pc e al tablet con il bluetoot ma al sevizio clienti sono stati veloci e gentilissimi nel mandarmi un video con dettagliate istruzioni e in meno di cinque minuti ho risolto il mio problema. Consiglio sia il venditore che gli autoparlanti

Compré una halo 200 y al mes y medio dejo de cargar, Amazon no me respondió y me dijo que me comunicará con el proveedor el cual tampoco me resolvió y me contacte con trosmart y amablemente me enviaron un nuevo producto sin pagar aduanas ni paquetería UN EXCELENTE SERVICIO Y REPUESTA.
RECOMIENDO TRONSMART AL 100%

For the nice price price is a good boombox

I had issue with charging case and original seller asked me to reach out directly to manufacturer. It took some time but finally i got them replaced. only feedback is to keep spares in USA for faster replacement else satisfied with product and service.

Excellent brand, they are the best in terms of quality and price, their customer service is spectacular, totally recommended.

En lo personal tengo varias bocinas y audífonos tronsmart , la calidad de sonido es excelente.. tuve un inconveniente con la luz led de 1 de mis 3 bocinas halo 200, desafortunadamente no tuve el apoyo esperado de parte del distribuidor en este caso mercado libre, ya que querían que les envía la bocina hasta china y el costo del envío era 4 veces más del costo de la bocina , afortunadamente me contacte directo con soporte de tronsmart y vía correo todo fue mucho las facil.. me enviaron una bocina totalmente nueva y de manera rápida y ágil , estoy muy contenta con la marca y con el excelente servicio de parte de soporte de garantías de la marca en china.. recomiendo la marca al 100%. Alguien me puede compartir reseñas de la halo 300, quiero adquirir una pero ya no me aparece para compra ni en Amazon ni en mercado libre..

After a year stop working anf the custormer support sent me a free replacement. Didn't have to pay freight neither customs. 5 star !

My headphones broke and I had to contact Tronsmart because the seller I got them from vanished from Amazon. I got help via e-mail and was guided to the warranty system which allowed me to get a replacement.
It took a few days of back and forth, but there were no annoying misunderstandings and the supporter was polite, clear and to the point!

Добрый день,хочу оставить положительный отзыв компании Tronsmart, заказали колонку у продавца на площадке WB, она приехала неисправная. Продавец отказался обменивать товар,мы связались с производителем. И он в свою очередь прислал нам новую колонку. Огромное спасибо!

No se hacen responsables de una experiencia en entrega de garantías completas. Para recibir una supuesta garantía hay que pagar como si se estuviera adquiriendo un producto nuevo. Muy mala experiencia con la marca.

My e pen which I'd only used half a dozen time quit holding a charge , well it would hold for about 20 seconds, after a couple calls to BB ended up with Tronsmart and they replaced my pen.........me is happy once again. Very good of them to uphold their waranty after 10 months........... would def do it again

El servicio al cliente es excelente, me brindaron garantía satisfactoria de mi parlante Tronsmart T7.
Recomiendo al 100% los productos Tronsmart excelente calidad de sonido y respaldo no duden en adquirir esta marca. Soy un cliente feliz!

There was a problem with the website. It wouldn’t let me order one of their products to my city. I contacted the Tronsmart support team and they got back to me right away. They resolved the issue and I was able to order the product and have it shipped to my city.

The Tronsmart Fiitune X30 is a great Bluetooth speaker. The quality of the speaker is amazing

Easy communication over email harder with tracking info the usps drive did not scan the shipping label at pick up which caused delays in tracking info on the other hand very happy with the upgrade thank you.

I've had an excellent experience with Tronsmart customer service. They honored their warranty, and when we had challenges with the shipping they went above and beyond to solve the problem for me. We have the Halo 110 speaker and it lasts all day at the beach, is very portable and the sound quality is excellent. Also the flashing lights to the music bring an awesome vibe to any room!

Tuve un problemas para tramitar grantia con el vendedor y el compaña me ayudo y me soluciono el problma .