Total Support Group Ltd. Anmeldelser 

681
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Got a call from TSG saying they'd had a cancellation and could install or Starlink within the next hour. Agreed and within minutes was contacted by Craig who confirmed his ETA. A first class inst... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Top class service. We made a late call on a Friday for support & call returned by TSG that day which I'd not expected. Great service by Brent who walked into a stressed Mam dealing with a non related... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve worked with many engineers, but Chris Thornton is easily one of the best. We had several ongoing issues with our music and TV systems, and Chris handled everything with total expertise. He is inc... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Struggled for years with poor rural internet speeds - decided on a 4G router, needed an aerial fitted which Brent Hood (BT / EE engineer) fitted today. Gone from 14Mbps to 52 download and 9Mbps to 39... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. TV-reparatør

Opplysningene stammer fra ulike eksterne kilder

The Total Support Group otherwise known as ‘TSG’ provides clients with an award winning ‘one stop shop’ solution to all of their signal requirement needs!


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

681 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(681)

32 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Outstanding service

Outstanding service! Kept me up to date throughout, patiently explained how the antenna worked. Made sure I knew what was going where and installed it exactly as required.

Could not fault them. Thank you!

1. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning Ross.

Many Thanks for taking the time to leave a review, I have passed your comments on to Installations Team.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Top class service

Top class service. We made a late call on a Friday for support & call returned by TSG that day which I'd not expected. Great service by Brent who walked into a stressed Mam dealing with a non related issue. Sorted the job quickly & efficiently. Polite & tidy worker who got our freeview running. Couldn't recommend him highly enough. A credit to his employer.

29. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Afternoon Carla

Many Thanks for taking the time to leave a review. I have passed your comments on to Brent and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Malcolm solved it!

I was very impressed with Malcolm, he spent the time to understand why our internet wasn't working properly and tried multiple antenna locations around the property in order to get the best signal possible. We now have better internet than ever so we are very grateful! He was very friendly and polite (and good with our dog who is always desperate to say hello).

29. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Afternoon

Many Thanks for taking the time to leave a review. I have passed your comments onto Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Craig - Top Drawer TV Engineer

Craig, was simply superb! Timely, personable and professional to a tee. TSG should give him a pay rise! Faultless performance- many thanks indeed.

28. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Afternoon Mr Jones.

Many Thanks for taking the time to leave a review. I have passed your comments on to Craig and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Excellent service from start to finish

Excellent service from start to finish. Craig was professional, knowledgeable and helpful. He was prompt, quick and tidy in his work and I am delighted with the difference the aerial he fitted has made. Many thanks to Craig.

22. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning Rebecca.

Many Thanks for taking the time to leave a review, I have passed your comments onto Craig and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Absolutely fab service from first call…

Absolutely fab service from first call to Craig the engineer coming out to install equipment. Craig did a fab job and was very professional and friendly. Done a very tidy job.
Thank you TSG

22. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Afternoon Mel

Many Thanks for taking the time to leave a review. I have passed your comments on to Craig and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Chris Thornton was fantastic

Chris Thornton was fantastic, he sort my parents new aerial without any problems. He was very professional, helpful, kind and informative.

Thank you Chris

21. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Afternoon

Thank you for taking the time to leave a review and very happy we installed your parents aerial with no problems, I have passed your comments on to Chris and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Great Firm

EE instructed TSG to fit a 5G antenna for me at my request. TSG came out and fitted the antenna at my property as scheduled. The signal seemed fine but not long after TSG left the signal fluctuated. I called EE and TSG came out again and managed to find the sweet spot for the antenna. I am now getting 300 mbs through 5G.

The engineer was very friendly and went out of his way to ensure I got the signal and speeds I wanted.

Great company and would happily use again.

20. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning Jacob

Many Thanks for taking the time to leave a review, and I am very happy we were able to improve your Broadband Speed. I have passed your comments on to our engineer and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Chris Seaman Engineer

Chris Seaman Engineer was totally professional, and clearly was n expert in his field. He immediately diagnosed the TV issue which he resolved expertly and quickly. He is a credit to your Company

19. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning John

Many Thanks for taking the time to leave a review, I have passed your comments on to Chris and Installation Manager

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Alex Burling resolved my problem…

Alex Burling resolved my problem quickly, efficiently and retained his polite and helpful manner even though he had to erect a new aerial on my roof in temperature approaching 40o. Well done Alex and thank you.

18. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning Susan

Many Thanks for taking the time to leave a review, I have passed your comments on to Alex and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Excellent service from a professional

Excellent service from a professional, efficient and friendly company.

15. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning Martin.

Many Thanks for taking the time to leave a review, I have passed your comments on to Installations Team.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

We’ve moved to a very rural location…

We’ve moved to a very rural location with dreadful broadband so Malcolm installed an aerial in the loft and helped with advice over the next few days, all much appreciated by us.

11. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning Dermot,

Many Thanks for taking the time to leave a review, I have passed your comments onto Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Brent Hood.

Brent Hood.
Ariel engineer visited our house today to rectify the TV signal causing the TV to keep pixelating . Brent explained a step by step account of what he was doing, had TV up and running very quickly. he was polite and well mannered engineer. A credit to himself and the company he work for. Well done.

30. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning Francis,

Many Thanks for taking the time to leave a review, I have passed your comments onto Brent and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

A service to be proud of.

An excellent service. Very polite and informative engineer. Explained everything he was doing. Very professional. Very tidy. Cleared everything up and put television back in place before he left.would definitely recommend and use again.

30. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning Robin,

Many Thanks for taking the time to leave a review, I have passed your comments on to Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Malcolm came fix a TV arial which was…

Malcolm came fix a TV arial which was not working. The issues were a little complicated. He worked through these methodically and kept us well informed about the options he selected to fix the problem - which was fixed successfully.

30. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Morning Jonathan,

Many Thanks for taking the time to leave a review, I have passed your comments onto Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Aerial Installation

Malcolm came to connect our aerial for BT. He was experienced and knowledgeable and took time to explain the work he was doing. He was very friendly and also offered advice. Definitely recommend and will be keeping his card for any future installations!

24. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Afternoon

Many Thanks for taking the time to leave a review, i have passed your comments on to Malcolm and Installations MAnager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Lack of freeview channels solved

We had a problem accessing all freeview channels. Malcolm identified a couple of problems with the aerial straight away and fixed the issue to leave us with a full strength signal and all freeview channels. We would strongly recommend his service. Professional and friendly.

23. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Afternoon John

Many thanks for taking the time to leave a review, I have passed your comments on to Malcolm and Installation Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

BT problem

Malcolm was the one that turned up to sort out the BT problem and sort it out he did.
Very experienced and helpful and went the extra mile to make sure everything was as it should be before he left.

23. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Afternoon

Many thanks for taking the time to leave a review, I am very happy that Malcolm sorted your issue, I have passed your comments on to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Vurdert til 5 av 5 stjerner

Amazing company

Massive thank you to Dean who sorted my BT Problem even spoke
to the lady on the phone at BT
Thank you so much

22. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Total Support Group Ltd.

Svar fra Total Support Group Ltd.

Good Afternoon Stacey

Many Thanks for taking the time to leave a review, I have passed your comments on to Dean and Installations Manager,

Kind Regards

Martyn
TSG Operations

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv