Seem to charge for next day delivery and then send Amazon standard delivery. This happens with most purchases. Then they blame the courier. Amazon is a standard delivery service. If I wanted to buy of... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Could not recommend this place more. Had a problem with a bivvy which was delt with immediately. Great customer service I would not hesitate to use again and recommend to others. 10 out of 10.
Selskapet har svart
Saving a small fortune since finding Total fishing tackle and with Xtra get quick delivery aswell.All my regular bits and bobs in one place and at way cheaper prices. Saved money on bigger items aswel... Vis mer
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ordered a carp porter roamer barrow, they send out the wrong bag, honest mistake issue was quickly rectified, spoke to luke who sorted it, would use again
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
UK Fishing Tackle Store Exclusive Offers & Discounts Check Out Our Website - https://www.total-fishing-tackle.com/ Whether you are an experienced angler or are new to the sport, here at Total Fishing Tackle we have everything you could ever need to get the next big catch of the season. From carp fishing bivvies to coarse fishing poles, carp fishing rods, fishing seatboxes and even carp fishing bedchairs, we have it all! What’s more, our products are up to date with angling technology and provide you with all you could ever need no matter what your preferred style of fishing. So, if you would like to get in touch with a member of our very helpful and knowledgeable team, don’t hesitate. Whether you decide to email us, whatsapp us, fill in our online enquiry form or even facebook us we are more than happy to help.
Kontaktopplysninger
Berners Hall Farm, Berners Roding, CM5 0TB, Fyfield, Storbritannia
- info@totalfishingtackle.com
- www.total-fishing-tackle.com
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Great customer service Luke
Found an offer online and forgot to log in to my account LUKE in support came to my rescue and assisted me with extremely quickly and professionally.
Thanks for assisting Luke
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Timothy,
Thank you for sharing your experience!
We’re delighted Luke was able to help you so quickly and professionally. It’s always great to hear when our support team comes through — we’ll be sure to pass on your thanks to him!
Kind Regards
Emily
Customer Service & Sales Manager
Bought a prologic thermal suit which…
Bought a prologic thermal suit which was slightly damaged on the right hand pocket.I sent it back and the team at total fishing were quick to respond to sort out my issue.
Who sent me out? I returned label and then got a replacement prologic thermal suit straight back out to me. Excellent service
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Lee,
Thank you for your review!
We’re glad to hear that our team was able to quickly resolve the issue with your Prologic thermal suit. It’s great that the replacement arrived promptly and that you had a positive experience with our service. We really appreciate your feedback!
Kind Regards
Emily
Customer Service & Sales Manager
Easy to deal with
Easy to deal with, price matched within a few hours. Harry was excellent in the customer service team.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Gary,
Thank you for your feedback!
We’re pleased to hear that the price match was quick and easy, and that Harry provided excellent support. We’ll be sure to pass your kind words on to him!
Kind Regards
Emily
Customer Service & Sales Manager
This has to be the best tackle shop…
This has to be the best tackle shop going, not only is it great prices but customer service is second to none. I sent a whatsapp at 10pm and had a reply in the morning solving my querie straight away. I spoke to Aimee and she could not of been more helpful thank you.
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Tom,
Thank you so much for your kind words!
We’re thrilled to hear you had such a positive experience, and that Aimee was able to help so efficiently—even with a late-night message. Your feedback means a lot, and we look forward to assisting you again in the future!
Kind Regards
Emily
Customer Service & Sales Manager
Excellent company to deal with.I have…
Excellent company to deal with.I have bought quite a bit of stuff from total fishing tackle online during their sales but this time I negotiated a deal on my new reels via WhatsApp and paid via payment link provided. Couldn’t be simpler, I always preferred to phone when negotiating for tackle , but this method beats handing your card details over on the phone, very professionally done. I’m a convert!
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Peter,
Thank you for your review!
We’re thrilled to hear that negotiating via WhatsApp and using the payment link made the process easy and secure. It’s great that you found this approach more convenient than over the phone — we’re glad to have converted you, and we look forward to helping you with your next purchase!
Kind Regards
Emily
Customer Service & Sales Manager
Terrible customer service & No Number to call
Terrible customer service, no phone number orders not getting shipped on time absolutely rubbish customer
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hello,
We’re very sorry to hear about your experience and appreciate your feedback.
We strive to provide timely service and clear communication, so it’s disappointing to hear we fell short. Please contact us directly at info@totalfishingtackle.com so we can investigate your order and make this right.
Kind Regards
Emily
Customer Service & Sales Manager
Top service guys, keep it up 👍🏻
I use TFT all the time and I’ve never had a single issue, the service is always flawless. When ever I want to make a bigger purchase I message them direct and they always do their best. On this occasion it was Harry. Form my first message to receive the goods was around 3 days! Top service guys and girls, keep it up 👍🏻
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hello,
Thank you for the fantastic feedback!
We’re thrilled to hear that TFT continues to deliver flawless service for you. It’s great that Harry was able to assist so efficiently and that your order arrived in just a few days. We really appreciate your support and kind words — the team will be delighted to hear this! 👍🏻
Kind Regards
Emily
Customer Service & Sales Manager
Aimee helped above and beyond…
Aimee helped above and beyond expectations with my order.Hence why I shop with TFT deals and great service
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hello,
Thank you for your review!
We’re so pleased to hear that Aimee went above and beyond with your order. It’s wonderful to know that our deals and service keep you coming back to TFT — we really appreciate your support!
Kind Regards
Emily
Customer Service & Sales Manager
The service from the lovely staff very…
The service from the lovely staff very pleased total tackle customer service is on point just the way it should be. Wouldn't spend my money anywhere else definitely the best fishing retailer in the country with the best staff 👌
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Tom,
Thank you so much for the incredible feedback!
We’re absolutely delighted to hear how pleased you are with the service from our team — we’ll be sure to pass your kind words on to them. Providing friendly, knowledgeable service is exactly what we strive for, so it means a lot to know we’re getting it right.
Your loyalty and support truly mean everything to us. We’re proud to have you as part of the Total Tackle community and look forward to serving you again soon! 🎣👌
Kind Regards
Emily
Customer Service & Sales Manager
customer service team deserve a gold medal.
Had an issue with an item that went missing with a certain courier.
Customer service team were excellent and speedy in there response and helping to resolve the matter.
Thank you again total fishing for being excellent in all areas.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Kris,
Thank you so much for your kind words!
We’re really sorry to hear there was an issue with the courier, but we’re glad our customer service team could step in quickly and get things sorted for you. That’s exactly what we’re here for.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience. Thanks again for choosing Total Fishing — we look forward to helping you again soon! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Diana emblem reels
Awesome reels at a greaet price. Fast delivery and top notch customer service.
5🌟👌🏻
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Darren,
Thank you so much for the amazing review! 🌟
We’re thrilled to hear you’re happy with the reels, pricing, and delivery. Providing top-notch customer service is always our goal, so your feedback truly means a lot to our team.
We appreciate your support and look forward to serving you again soon! 😊
Kind Regards
Emily
Customer Service & Sales Manager
Amazing customer service and brilliant…
Amazing customer service and brilliant website. The product list is extensive and all competitively priced
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Paul,
Thank you very much for your 5* rating and kind words.
Please let us know if we can be of any further assistance.
Kind Regards
Emily
Customer Service & Sales Manager
Aimee and emily have sorted out a…
Aimee and emily have sorted out a problem which in fairness was out of tft hands due to suppliers but with a couple of messages to the team im happy with the outcome i have again been given 10/10 customer service and i can say keep up the good work absolutely brilliant people and company.
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi David,
Hi,
Thank you so much for taking the time to leave such a fantastic review.
We really appreciate your understanding regarding the supplier issue, and we’re so pleased that Aimee and Emily were able to get everything resolved for you. I’ll be sure to pass your kind words on to them — they’ll be thrilled!
Providing 10/10 customer service is always our goal, so it means a lot to hear that we delivered for you again. Thank you for your continued support — it truly does make a difference.
Kind Regards
Emily
Customer Service & Sales Manager
Price Matched Landing Net
Wanted to order a new landing net, I asked for it to be price matched with that other company with the initials AD.
Not only did Amy price match the net, it was delivered next day.
Thank you Amy
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi,
Thank you so much for your kind review!
We’re delighted to hear that Amy was able to help with the price match and get your new landing net out to you for next-day delivery — we’ll be sure to pass your lovely feedback on to her.
We really appreciate your support and hope the new net serves you well on your next session! 🎣
Kind regards,
Emily
Customer Service & Sales Manager
Faulty item
Recently had to return a pair of fishing boots which were faulty after only six months. Although I was disappointed with the need to return the goods, I found the whole process easy and stress free, thanks to Aimee and Emily from the Support team. Many thanks.
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hello James,
Thank you very much for taking the time to leave your review. We’re sorry to hear the boots developed a fault after six months — we completely understand how disappointing that can be.
That said, we’re really pleased to hear that Aimee and Emily were able to make the returns process smooth and stress-free for you. I’ll be sure to pass your kind comments on to them — they’ll really appreciate it.
Thanks again for your feedback, and if there’s ever anything else we can help with, please don’t hesitate to get in touch.
Kind Regards
Emily
Customer Service & Sales Manager
Just had new motors in my bait boat
Just had new motors in my bait boat, excellent communication and service, can’t recommend highly enough.
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Karen,
Thank you so much for taking the time to leave such a kind review. We’re delighted to hear you’re happy with your new bait boat motors and that the communication and service met your expectations.
Your recommendation truly means a lot to us — it’s very much appreciated! If you ever need anything else, we’re always here to help.
Tight lines and all the best!
Kind Regards
Emily
Customer Service & Sales Manager
Great customer service
I ordered fox cookstation which arrived with a broken handle which seems like cheap plastic would expect maybe a rubber type of handle due to heat etc but obviously this is down to fox not total fishing. I have used total fishing for a while now and have never had a problem I reached out straight away about the broken handle and within a few days they had sent me out another. Great customer service and very quick to respond. Thanks
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Stewart,
We’re really sorry to hear that the handle on your Fox Cookstation arrived damaged — that’s certainly not the experience anyone expects when opening new gear. As you mentioned, product design and materials are down to the manufacturer, but we completely understand how disappointing it can be.
That said, we’re delighted we could get a replacement out to you quickly and resolve things without any hassle. Providing fast, straightforward support is something we take great pride in, so it’s great to hear you were happy with the service.
We truly appreciate your continued support and kind words — it means a lot to the whole team. If you ever need anything else, we’re always here to help.
Thanks again and tight lines! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Absolute great service,and the cheapest…
Absolute great service,and the cheapest around on the things I purchased I will be ordering again very soon thanks again tft
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Deano,
Thank you so much for your fantastic review!
We’re really pleased to hear you were happy with both our service and our prices — we always work hard to stay competitive while making sure every order is handled quickly and smoothly.
It means a lot to us that you’ll be ordering again soon. We truly appreciate your support and look forward to serving you again.
Thanks again from all the team at TFT! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
After suffering an unexpected failure…
After suffering an unexpected failure of a product i purchased through TT, the team were very quick and helpful, liaising directly with the manufacturer and arranging for a replacement with no hassle what so every. Their customer service is fantastic especially Aimee who provided regular updates giving me peace of mind.
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Kris,
Thank you for taking the time to leave such a thoughtful review.
We’re really sorry to hear you experienced an unexpected product failure, but we’re pleased we could step in quickly and get everything sorted for you without any hassle. We always aim to make the process as smooth and stress-free as possible, especially when liaising directly with manufacturers on our customers’ behalf.
A special thank you for mentioning Aimee — we’ll be sure to pass on your kind words. Keeping customers updated and providing peace of mind is exactly what we strive for.
We truly appreciate your support and are always here if you need anything in the future.
Kind Regards
Emily
Customer Service & Sales Manager
Great customer service helped every…
Great customer service helped every step of the way if anything was an issue these guys would resolve it top tier communication great service all round from start to finish 👏
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Total Fishing-tackle
Hi Kiera,
Thank you so much for the brilliant feedback!
We’re really pleased to hear you felt supported every step of the way. Clear communication and resolving any issues quickly are exactly what we aim for, so it’s great to know that came across from start to finish.
We truly appreciate your kind words and support — it means a lot to the whole team. If you ever need anything, we’re always here to help 👏
Kind Regards
Emily
Customer Service & Sales Manager
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