We spent a fabulous week at the Kristal Palace Hotel in Rive del Garda. I would highly recommend this hotel for location, comfort and service. The quality of food served was top notch. We also took... Vis mer
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Guide was excellent as was driver,tours were very interesting and informative. The hotel experience was very very poor,isolated in countryside,tours ended at four thirty/ five,no bar,no lounge,ate in... Vis mer
Our recent tour ‘Taste of Puglia’ was an amazing experience. From the moment we landed until the final farewell dinner, Stefano managed every detail with calm, professional precision. Hotel check-in... Vis mer
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From the moment we arrived in Italy, and met our Rep Stefano, it felt that you were in safe hands.. he was so informative and approachable.. the Puglia trip … ‘a taste of Puglia’ the escorted tour mor... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Kontaktopplysninger
Irland
- www.topflight.ie
4,6
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The staff in Sorrento were outstanding…
The staff in Sorrento were outstanding so helpful, friendly and knowledgeable. Special thanks to Lorna who was so helpful to my disabled husband and I at the airport. Will definitely travel with topflight again.
31. august 2026
Svar fra Topflight
Thank you for your kind feedback.
It is fantastic to read such lovely comments about our resort team and thank you for highlighting their efforts, we appreciate it.
We look forward to welcoming you back in the near future.
Kind regards,
Amy.
Brilliant experience
Everything from beginning to end was so well organised. Everyone was so professional & well informed. Bristol Hotel is perfect in every way. We were so well looked after by Topflight from the minute we were met at the airport. Highly recommend
1. september 2026
Svar fra Topflight
Thank you June for your kind feedback.
We are delighted to hear you had a wonderful experience with us and thank you for taking the time to share your thoughts. We appreciate it.
Also, we couldn't agree more, the Bristol hotel really is perfect in every way!
We hope to welcome you back in the near future.
Kind regards,
Amy.
Topflight ‘A taste of Puglia’
What a wonderful holiday we experienced last week in Puglia! It really was ‘A Taste of Puglia’ in every respect. The tour was organised exceptionally well, mixing different experiences & activities that were thoroughly enjoyable & well paced. The hotel was a traditional Masseria - full of charm with helpful staff in a peaceful relaxing setting. The food, as we had hoped, was traditionally Italian and plentiful. But the main highlight of our holiday was the wonderful Stefano, our tour leader. He was extremely knowledgeable and so well organised, watching out for each one of us - always with friendliness and humour. He has given us the best memories of this holiday!
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Topflight
Thank you very much for such kind feedback!
We are delighted to hear you had a great experience with us on the Puglia tour. Also, thank you for the special mention for Stefano - he will be thrilled to hear this lovely feedback and we are grateful for you acknowledging his efforts.
We do hope to welcome you back in the near future.
Kind regards,
Amy.
Poor service to loyal customers
My family and I have booked several holidays with topflight and after recently booking a skiing holiday I was made aware of a promotion offering free ski hire to under 18s however I am unable to avail of this as it is only for new bookings. I feel this is very unfair on customers who have already made a commitment to Topflight in favour of other operators.
8. september 2026
Svar fra Topflight
Hi Tom,
Thank you for taking the time to leave your feedback.
We’re very sorry to see that your experience did not meet expectations and we sincerely hope that the issue you encountered was resolved to your satisfaction.
Kind regards,
Amy.
Topflight’s A Taste of Puglia
We have just returned from a fantastic holiday in Puglia with Topflight and we really couldn’t have asked for a better experience.
From the moment we arrived, everything was very well organised. The itinerary was excellent and gave us the chance to see so many beautiful places, including Ostuni, Polignano a Mare, Matera, Alberobello, Locorotondo and Lecce. There was a lovely mix of sightseeing, culture, food and time to relax, without ever feeling too rushed.
We stayed at Hotel Relais Porta Del Sud, which was a very comfortable and peaceful base for the week. The food was excellent, with plenty of choice and quality throughout our stay. The hotel staff — friendly, welcoming and always helpful, which made our stay even more enjoyable.
A special mention must go to our Italian guide, Stefano. He was brilliant and really made the holiday for us. Stefano was extremely knowledgeable, friendly and approachable, and his passion for Puglia and Italian history and culture really came across. He had a great way of bringing the places we visited to life, while also adding plenty of humor, the occasional song and personal stories along the way. Nothing was ever too much trouble for him, and he went out of his way to make sure everyone was enjoying themselves.
We couldn’t speak highly enough of Stefano — he was a real credit to Topflight and one of the highlights of the trip.
Overall, we had a wonderful holiday and would recommend Topflight’s A Taste of Puglia tour.
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Topflight
Wow, thank you for your kind feedback!
We are thrilled to hear such incredible feedback from our ' A Taste of Puglia' Tour and thank you for taking the time to send us such valuable and kind feedback.
Thank you for the special mention to Stefano, our guide. He really goes above and beyond and it is fantastic to read so many wonderful reviews with a special thank you to him - he truly deserves it.
We do hope to welcome you back again in the near future on another Topflight holiday.
Many thanks,
Amy.
From booking
From booking, to assistance on our holiday in Sorrento by the Resort Managers we had an excellent experience with Topflight. Highly recommend!
8. august 2026
Svar fra Topflight
Thank you for your kind feedback!
We are delighted to hear you had a wonderful trip with us down to Sorrento and thank you for highlighting the resort managers efforts - this is much appreciated.
Many thanks,
Amy.
The hotel is in the country but a shuttle service is provided but you are on tour every second day so we did not need to go anywhere else.
We had the most wonderful week in Puglia.The hotel , Realais Porto Del Sud provided a hot meal for us on arrival at 10 .30 at night.! The rooms were very different from a boaring hotel at home very spacious and with Air Conditioning.
The food was fabulous, plenty of choice each evening , local Italian cuisine which I loved.
The tours were brilliant, and STEFANO our Top-flight representative went above and beyond for us all. He was very well informed about the area and the places he took us.He made many suggestions about the local food, "super tasty" was his favourite saying.
He sang a couple of songs also when we had a sing song and he can sing!
STEFANO is our hero!
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Topflight
Thank you for your kind feedback.
We are absolutely delighted to hear such wonderful feedback and appreciate you taking the time to send them to us.
Thank you for the special mention for Stefano - he will be thrilled to read this. Also, thank you for highlighting the hotel and their efforts, it is much appreciated.
We do hope to welcome you back in the near future.
Kind regards,
Amy.
My experience with your company was…
My experience with your company was amazing, winl always use you in the future. Your rep Wendy in Sorrento is a great asset to Top Flight
30. august 2026
Svar fra Topflight
Thank you for your feedback.
We are delighted to hear you had a wonderful experience with us and thank you for your kind words for the lovely Wendy, she will be thrilled to read this.
Thank you again and we hope to see you again in the future.
Kind regards,
Amy.
Puglian Adventure
A fabulous trip to Puglia made all the more memorable by the amazing Stefano. His care and guidance were so much appreciated and done with such ease. Would highly recommend this trip especially if Stefano is your guide.
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Topflight
Thank you for your kind feedback.
We are delighted to hear you had a wonderful holiday with us and thank you for your kind words for Stefano, he really is incredible!
We hope to welcome you back in the near future.
Kind regards,
Amy.
July 2026
We had a wonderful holiday going with Topflight. Our hotel was excellently located however the food was disappointing and we would rate it 3 star and definitely not 4 star. Our guide Alice was lovely and very helpful.
28. august 2026
Svar fra Topflight
Thank you for your lovely feedback.
We’re delighted to hear that you had a wonderful holiday with Topflight and that Alice was so helpful throughout your stay.
We’re sorry to hear that the food at the hotel didn’t meet your expectations and really appreciate you sharing your experience with us. We’ll be sure to pass your kind words on to Alice and hope to welcome you on another Topflight holiday again soon!
Kind regards.
Amy.
A great team
A great team that works hard to ensure excellent customer service at all stages of your holiday.
25. august 2026
Svar fra Topflight
Thank you very much Rachel for your kind feedback!
We are delighted to hear the team went above and beyond and we do hope to welcome you back in the near future.
Kind regards.
Amy.
Italy a good holiday
The holiday all went well and smooth except for busy Pisa airport were rep would have been helpful
22. august 2026
Svar fra Topflight
Thank you for your feedback.
We’re delighted to hear that your holiday went smoothly overall.
We appreciate your comments regarding having a resort manager available at Pisa Airport. While airport operations themselves are outside of our control, we understand how helpful a familiar Topflight presence can be when things are particularly busy.
We hope to welcome you on another Topflight holiday soon!
Kind regards,
Amy.
Svar fra Topflight
Thank you for your lovely feedback!
Amy.
Booking with TF took the stress out of…
Booking with TF took the stress out of travelling, whilst the flight airline was poor the rest of the holiday was well organised, having a point of contact was excellent to Adler any queries and the wealth of knowledge excellent
24. august 2026
Svar fra Topflight
Thank you for your kind feedback.
Firstly, we’re delighted to hear that you had a great holiday and found our Resort Manager knowledgeable and helpful throughout your stay.
We’re very sorry to hear that your experience with the airline was disappointing. If you would like to provide us with some further details, please feel free to contact our Customer Services team at customerservices@topflight.ie.
Thank you again for taking the time to share your feedback. We do hope to have the pleasure of welcoming you back on another Topflight holiday in the near future.
Many thanks,
Amy
Svar fra Topflight
Thank you!
We appreciate the feedback and you taking the time to send us your kind comment.
Many thanks,
Amy.
All I have done to date is to book the…
All I have done to date is to book the holiday
27. august 2026
Svar fra Topflight
Thanks for your kind feedback David, we appreciate the review.
Kind regards,
Amy.
Sorrento with Topflight
Our experience with Topflight on our holiday to Sorrento was top class.
Hotel Astoria was all we expected. Really enjoyed the excursions with well informed guides .
Wendy who looked after us was a lady , so helpful and informative and a really nice touch was the bottle of prosecco with glasses left into our room to help us celebrate our 40th wedding anniversary.
Thank you to all involved.
18. august 2026
Svar fra Topflight
Thank you for your kind feedback.
We’re thrilled to hear that you had such a wonderful time in Sorrento with us, and congratulations again on your 40th wedding anniversary!
Feedback like this means so much to us, and we really appreciate you taking the time to share it.
We hope to see you again on another Topflight holiday in the near future.
Kind regards,
Amy
Well organised
Well organised. Staff extremely pleasant and helpful. Great communication about holiday and excursions.
9. august 2026
Svar fra Topflight
Thank you for your kind feedback.
We are delighted to hear such lovely comments and we hope to see you again in the future!
Kind regards,
Amy.
As ever fantastic holiday.
As ever fantastic holiday resort was 5star in our books. The only downside was we were unable to pre book our seats and luggage onto the flight.
17. august 2026
Svar fra Topflight
Thank you for taking the time to share your comments.
We’re delighted to hear that you had a fantastic holiday and that the holiday itself was worthy of 5 stars.
We’re sorry to hear that the inability to pre-book seats impacted your overall score. As this particular flight operates as part of a group booking with the airline, unfortunately we do not have the facility to pre-book specific seats in advance.
In terms of luggage, a 20kg checked bag is included as standard with your Topflight package. Your 10kg hand luggage allowance is also included, although this is checked into the hold at the airport at no additional charge.
We hope this helps to clarify the arrangements and, most importantly, we’re very pleased to hear that you had such an enjoyable holiday with us.
Kind regards.
Amy.
Every connection on time and worked…
Every connection on time and worked well. Staff available and helpful.
17. august 2026
Svar fra Topflight
Thank you for your kind comments!
We are delighted you had a great experience with us on your trip and found our staff helpful and available.
We do hope to welcome you back again in the future.
Kind regards,
Amy.
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