Visited Toomey Basildon Peugeot today,was helped by two very professional & friendly Salemen Ben Hughes & Jose.Nothing was too much trouble & it was a pleasure to have met them A1.A credit to the comp... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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From the moment i walked in to book my car for windscreen washer repair the team made me feel so welcome. im quite a shy person and they made me feel so at ease The whole team were so incredibly f... Vis mer
I was delayed on route to my appointment and phoned them to let them know. It was fine and there was a friendly welcome when I did arrive. Kaci on Peugeot Service was really helpful and kept me inform... Vis mer
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked Kaci on collection was great, quick and easy collection
Informasjon om virksomheten
- Bilforhandler
- også i
- Bilmotorverksted
- Biloppretting
- Bilreparasjon og -vedlikehold
- Bruktbilforhandler
- Forhandler av kjøretøy
Skrevet av virksomheten
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Kontaktopplysninger
West Mayne5, SS15 6RW, Basildon, Essex, Storbritannia
- 1268977457
4,5
Enestående
51 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 89 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
excellent customer service.
Visited Toomey Basildon Peugeot today,was helped by two very professional & friendly Salemen Ben Hughes & Jose.Nothing was too much trouble & it was a pleasure to have met them A1.A credit to the company 👍🏻 Kym & Colin.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey Peugeot Basildon
Hello Kym,
Thank you for sharing your positive experience with our team at Toomey Basildon Peugeot. We're happy that Ben and Jose provided you with excellent customer service, making your visit a pleasant one.
Kind regards, Peugeot Toomey Basildon.
Svar fra Toomey Motor Group - Toomey Peugeot Basildon
Hello Tina,
Thank you for taking the time to share your positive experience with us! We're glad to hear that our quick turnaround and friendly staff made a great impression on you.
Kind regards, Peugeot Toomey Basildon.
Great team of service advisors in…
Great team of service advisors in Lauren and Owen plus Robert Murdoch as our service technician.
19. mars 2026
Anmeldelse skrevet uten oppfordring
car purchased may 2024 Peugeot 3008
car purchased may 2024 have had nothing but trouble Battery kept draining (parasitic drain) doors wouldn’t open, electrics all over the place, driver panel shows engine oil pressure fault turn off engine. RAC confirmed and an external service report suggests all ok. still got the fault error on screen. and noe we can’t tell how much petrol in tank. Toomey peugeot not interested in helping us. Got to the stage we don’t know what to do after 2 years of worry. November ‘24 to date
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey Peugeot Basildon
Dear Elizabeth,
Thank you for taking the time to share your experience. We’re very sorry to hear about the ongoing issues you’ve experienced with your vehicle. We completely understand how frustrating this situation must be.
This is certainly not the experience we would want for any of our customers, and we’re sorry to hear that you feel unsupported.
We would really like the opportunity to look into this matter further for you. Please could you contact us directly at customerrelations@toomeymotorgroup.co.uk with your vehicle registration and contact details so that we can review the matter in detail and work towards a resolution with you.
We appreciate you bringing this to our attention and hope to hear from you soon so we can assist further.
Kind regards
Toomey Peugeot Basildon
Kaci and James were excellent
Kaci and James were excellent. Very polite and professional.
26. februar 2026
Anmeldelse skrevet uten oppfordring
Utterly inept
Utterly inept. Had a really poor experience with them, mainly due to utter lack of communication. Left a review on Google. They reached out to me. The communication has continued to be far below the bar, being ignored, and STILL lacking a response to the ORIGINAL enquiry. Beyond useless. This review, along with my Google, is 100% fair and deserving.
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey Peugeot Basildon
Dear Chris,
We are genuinely sorry to read your comments and to learn that you feel your experience has fallen short of expectations.
This is certainly not the level of service we aim to provide, particularly in relation to communication, which we recognise is fundamental to delivering a positive customer experience.
Our Aftersales Director has emailed you directly and is keen to fully understand your concerns, address the original enquiry, and work towards a constructive resolution. The intention is not simply to respond, but to ensure that your outstanding query is properly reviewed and resolved without any further delay.
We appreciate you taking the time to share your feedback and would welcome the opportunity to restore your confidence in our service. Please do respond to the email so that we can move matters forward appropriately.
Kind regards
Toomey Peugeot Basildon
Excellent service from Shannon and kaci
20. februar 2026
Anmeldelse skrevet uten oppfordring
Prompt and polite
Really polite and helpful. Car was sorted promptly and hot drinks offered while we waited. Thank you
13. februar 2026
Anmeldelse skrevet uten oppfordring
Great communication and easy to book in
Great communication and easy to book in
12. februar 2026
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Perfect staff really helpful
12. februar 2026
Anmeldelse skrevet uten oppfordring
Quick service and helpful and kept me…
Quick service and helpful and kept me up to date on all what was happening
3. februar 2026
Anmeldelse skrevet uten oppfordring
The service advisor Kaci is a credit…
The service advisor Kaci is a credit you your team! Great experience at Peugeot Basildon
22. januar 2026
Anmeldelse skrevet uten oppfordring
Very fast and professional.
Very fast and professional.
28. januar 2026
Anmeldelse skrevet uten oppfordring
Easy drop off for a service today
Easy drop off for a service today, courtesy car very nice. Car service complete and ready to collect by lunch time. Great service, Kaci and Michael were very helpful 😊
22. januar 2026
Anmeldelse skrevet uten oppfordring
Shannon on arrival and keeping me…
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked
Kaci on collection was great, quick and easy collection
21. januar 2026
Anmeldelse skrevet uten oppfordring
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