A VERY good sale price for purchasing quality ‘mix and match’ T shirts , which were delivered within a few days ! Excellent communication and choice, very pleased ! Thank you.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Prompt delivery and kept up to date Nice to have choice to use Royal Mail as my preferred delivery company T shirt was goood quality and perfect size Will buy again in other colours I recommen... Vis mer
Wrong shorts were delivered. Got in touch with AI customer service on Friday afternoon. Writing this Monday afternoon and still nobody has contacted me on how to return this item. So pardon the pun .... Vis mer
Selskapet har svart
I have been purchasing TM Lewin Non Iron shirts for over 10 years - great product!!! Easy to place an order great next day service and with the multibuy option fantastic value for money!!!
Informasjon om virksomheten
Om T.M.Lewin
Skrevet av virksomheten
T.M. Lewin has been dressing professionals with confidence and style since 1898. Founded in London on Jermyn Street, the historic home of British shirt-making, the brand built its reputation on expertly crafted shirts, tailoring, and timeless menswear designed for work, occasions, and everyday sophistication.
Today, T.M. Lewin continues this heritage by combining classic British tailoring with modern design and convenience. Our collections include shirts, suits, t-shirts, knitwear, outerwear, and accessories created with a focus on quality fabrics, precise fits, and versatile styling. Whether customers are looking for formal workwear, smart casual essentials, or clothing for special events, T.M. Lewin aims to deliver reliable quality and lasting style.
Customer experience sits at the heart of everything we do. We are committed to providing excellent service, clear communication, and products that meet the expectations of modern professionals. We value transparency and welcome honest reviews from our customers. Every piece of feedback helps us better understand what we’re doing well and where we can improve.
Kontaktopplysninger
Suite 1, 7th Floor 50 Broadway, SW1H 0BL, London, Storbritannia
- customer.services@tmlewin.co.uk
- www.tmlewin.co.uk
4,3
Enestående
8k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 93 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Arrived on time and really nice T…
Arrived on time and really nice T Shirts, material feels good. Not washed yet so can't tell how they will fair after a few washes.
13. oktober 2026
Great quality corporate shirts
Great quality corporate shirts, although the regular fit one felt a bit loose.
13. oktober 2026
The lady that served me was very…
The lady that served me was very helpful in helping me decide. Both for size and colour of the clothes I bought.
12. oktober 2026
Helpful but not intrusive service and a…
Helpful but not intrusive service and a good choice of shirts to pick from
12. oktober 2026
Great quality and very quick delivery
7. oktober 2026
Painless with efficient delivery
12. oktober 2026
Good communication on order progress
Good communication on order progress, goods arrived promptly, sizing and quality good
12. oktober 2026
Quality material n perfect fit love the way its tailored
Quality material n perfect fit
True to size
7. oktober 2026
Svar fra T.M.Lewin
Hi Brian, thank you for your review.
It’s great to hear you’re happy with the quality of the material and found the fit to be perfect and true to size.
Thank you for sharing your feedback, we hope to see you again soon.
Wrong shorts were delivered
Wrong shorts were delivered. Got in touch with AI customer service on Friday afternoon. Writing this Monday afternoon and still nobody has contacted me on how to return this item. So pardon the pun . My experience with you guys has been pants !
12. oktober 2026
Svar fra T.M.Lewin
Hi Craig, thank you for your feedback.
We are very sorry to hear that you have received incorrect Shorts and can see that our AI Agent did indeed raise this with the team. As no one has come back to you yet we have passed this on to a senior member of the team and asked that they respond today to resolve.
We hope this is helpful and rectifies the experience for you.
Delivery was quick and all instructions…
Delivery was quick and all instructions followed, would buy again item was to big so returned once again return instructions just awaiting refund.
12. oktober 2026
Svar fra T.M.Lewin
Hi Philip, thank you for your review.
We’re pleased to hear your delivery was quick and everything went smoothly with your order.
We’re sorry the item wasn’t the right size, but glad you found the return instructions clear and easy to follow. Your refund should be processed in line with our returns procedure, and we appreciate your patience while you wait.
Thank you for your feedback, we’re glad you’d consider shopping with us again!
I won’t be a repeat customer
I bought some tees in a promotional offer ( 5 for £50 ) well it was the worst fifty quid I’ve ever spent. The tees were priced individually at £25 so I thought the offer was amazing but I tried them on upon delivery and they fit perfectly and set them aside for an upcoming holiday . I wore a couple of them on holiday and after washing they shrunk beyond the usual 3 to 5% which you’d expect from a cotton garment but these shrunk by 2 sizes and now fit my wife . I’m afraid to wear the other tees as they might go the same way. To say I’m disappointed is an understatement. I was way beyond the date to return the garments. I realize they may have specially bought units to sell in the sale/offer but I expected the quality to be better from T M Lewin . So I won’t be a returning customer, I’m not seeking compensation or a refund I just will not spend my money on this brand again as I have reached out to customer support and they asked to send photos etc however I’m too hacked off to jump the usual hoops of emailing back and forth and taking pictures etc . If I wanted disposable clothing I’d shop at a cheaper store.
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra T.M.Lewin
Hello Gary, thank you for your review.
We’re very sorry to hear about your experience with our T-shirts. We understand how disappointing it must be to find that they’ve shrunk significantly after washing, particularly when they fitted well initially and you were looking forward to wearing them on holiday.
We take feedback about the quality and durability of our products seriously, and this is certainly not the experience we want our customers to have. We appreciate that you’ve already contacted our Customer Experience team and that, given your frustration, you don’t wish to go through the process of providing photos and further information.
We’re sorry we’ve let you down and understand why this has affected your confidence in the brand. Your comments will be shared with our Product team for review, as feedback like yours helps us identify where improvements may be needed.
Thank you for taking the time to explain what happened. We regret that we haven’t met the standard you expected from T.M. Lewin.
Good value and great fit
As somebody who is 6'9" tall, clothes can be a nightmare.
These were good value and delivered quickly.
Will be back if they expand their tall range.
6. oktober 2026
Svar fra T.M.Lewin
Hello Stuart, thank you for your feedback.
We’re glad you found your purchase good value and that it arrived quickly.
We appreciate that finding clothes to fit when you’re 6'9" can be a challenge, and thank you for highlighting the need for a wider tall range.
We’ll pass your feedback on to our Product team for consideration, as we’re always keen to understand what our customers would like to see more of.
Good choice and good prices
11. oktober 2026
Svar fra T.M.Lewin
Hi Damieno, thank you for your review.
We’re pleased you found plenty of choice and felt our prices offered good value.
Thank you for taking the time to leave a review, we really appreciate your support.
Svar fra T.M.Lewin
Hello Esther, thank you for your feedback.
We’re glad to hear everything met your expectations and that you’re completely happy with the quality of your purchase.
We appreciate you taking the time to leave us a review and hope to welcome you back again soon.
It was awesome shirt
This is second purchase in two months. And all the chions and polo and shirts are very fine and I have received a lot of compliments. Hope to get more soli
10. oktober 2026
Svar fra T.M.Lewin
Hello Segun, thank you for your review.
It’s wonderful to hear you’ve returned for a second purchase and are enjoying your chinos, polo shirts and shirts. Even better that you’ve been receiving so many compliments!
Thank you for your continued support, we look forward to helping you find more great pieces for your wardrobe.
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