Having recently lost my phone while travelling abroad I called into Three Camberley to see if they could get me back up and running. Long story short - the service from Laura and Conor was exceptional... Vis mer
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Beliggenhet
Bytt filialUnit 9 Prince Of Wales Walk, Camberley, GU15 3SJ Surrey, South, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Excellent quick service and very helpful explained everything very well his name was Ahyan a very good bundle deal which I would never have been able to get doing it myself online. Ahyan is a huge cre... Vis mer
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I entered the Camberley branch on an off chance as Son had run out of data. I was greated by the Manager Sam (sorry if I've got that incorrect) after a shocking experience with the online chat she wa... Vis mer
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Omar has been outstanding extremely helpful & patient (i was flapping re a virus) Would recommend anyone visitung the 3 store in Camberley to speak with him.🙏🏼😊
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Informasjon om virksomheten
Om Three UK - 3Store Camberley
Skrevet av virksomheten
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrevet av virksomheten
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktopplysninger
Unit 9 Prince Of Wales Walk, Camberley, GU15 3SJ, Surrey, South, Storbritannia
- 01276462822
4,8
Enestående
61 anmeldelser
Ber kundene om å skrive anmeldelser
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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sam was super helpful with all my…
Sam was super helpful with all my questions and setting up an upgrade
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Camberley
Thanks so much, Eleanor! 🎉 We’re so happy Sam could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ — Three Social Media Team
Sam was welcoming
Sam was welcoming, polite and friendly, she talked us through the whole process,
6. oktober 2026
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Svar fra Three UK - 3Store Camberley
Hey Faith, thank you for your feedback. We're glad to know Sam provided such attentive support and made the process easy for you. 🌟 — Three Social Media Team
Sam was welcoming and she gave me the…
Sam was welcoming and she gave me the full details of what i needed to know
6. oktober 2026
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Svar fra Three UK - 3Store Camberley
Hi there, thanks for leaving a review. We're pleased to hear Sam made you feel welcome and provided all the information you needed to make things clear and straightforward.— Three Social Media Team
Omar has been outstanding extremely…
Omar has been outstanding extremely helpful & patient (i was flapping re a virus)
Would recommend anyone visitung the 3 store in Camberley to speak with him.🙏🏼😊
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Camberley
Hey Ange, you've just made our day. What an incredible shout-out for Omar. We're delighted his patience, support and reassuring approach helped put your mind at ease during such a worrying situation. Thank you for the wonderful recommendation and for taking the time to recognise his efforts.
Three Social Media Team
Raj in camberly
Raj served me at the camberly branch. He was very thorough and good at understanding my needs. He helped me find the best plan for me at an affordable rate!
4. oktober 2026
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Svar fra Three UK - 3Store Camberley
Hi there, thanks for the lovely feedback. We’re pleased to hear that Raj at our Camberley store took the time to understand your needs and provided thoughtful guidance to help you find an ideal deal that fits you perfectly.
-Three Social Media Team
In Camberlay 3 store this 2 guy’s very…
In Camberlay 3 store this 2 guy’s very nice and good service …Conor and Raj many tanks
27. september 2026
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Svar fra Three UK - 3Store Camberley
Hey, Sorin. We're thrilled to hear that Conor and Raj provided you with such wonderful service at our Camberley store. Thanks again for choosing us, and we hope to see you again soon! 😇 - Three Social Media Team
Svar fra Three UK - 3Store Camberley
Hi Chris, thank you for your review. We're delighted to hear Raj provided such a friendly experience and helped make your visit a positive one.— Three Social Media Team
Svar fra Three UK - 3Store Camberley
Hey Zane, we're glad to hear Raj was able to provide the support you needed and make your experience a positive one. Thank you for the feedback. 😊💚
-Three Social Media Team.
Lauren is exceptional
Lauren is exceptional. She was quick yet through and friendly and helped us to get the best deals. Thanks so much Lauren. You deserve a raise! PS. The girl with the husband whose pic is on the wall
18. september 2026
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Svar fra Three UK - 3Store Camberley
Hi Sadia! Thank you so much for the amazing review! 🌟 We’re thrilled to hear Lauren took such great care of you and helped you lock in the best deals. 😇 - Three Social Media Team
Great service
I went to three Camberely and was served by Omar.
He walked me through the best plan and the best deal for me. Including phone and the brand. I left feeling happy and knowing my needs were met as to what I wanted for an upgrade.
15. september 2026
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Svar fra Three UK - 3Store Camberley
Hi Rav, thanks for taking the time to leave a review. We're pleased to hear Omar at our Camberley store helped you find an option that suited your needs and made the upgrade process a positive experience.— Three Social Media Team
I came into store today as I had issues…
I came into store today as I had issues with my plan. The manager Conor helped to explain clearly what was wrong and help put in a plan to get it sorted. Very happy with the service I receive when going to Camberley Three :)
9. september 2026
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Svar fra Three UK - 3Store Camberley
Love this energy, Abdulai 🎉 We're pleased Conor helped unravel the issue with your plan and put the right steps in place. Great to see our Camberley team continuing to earn your confidence 💙
- Three Social Media Team
Good service
Good service. Raj was very helpful with renewing our contract with 3
22. august 2026
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Svar fra Three UK - 3Store Camberley
Thanks for your kind words, Marc! We're pleased Raj made the renewal process an easy one and provided great support throughout. 😊 — Three Social Media Team
Great experience
Great experience, super fast, and very straight forward
22. august 2026
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Svar fra Three UK - 3Store Camberley
Hi Kio, it’s great to know our team’s expertise made things smooth for you. Thank you for the 5 ⭐ review! - Three Social Media Team
Sam at Camberley
I entered the Camberley branch on an off chance as Son had run out of data. I was greated by the Manager Sam (sorry if I've got that incorrect) after a shocking experience with the online chat she was a ray of sunshine. If I'd been writing this after that it would have been 1 🌟 but what a difference knowledgeable and helpful staff make. Thank you Sam!! My Son is more than happy with his new data plan, that you are his hero and made the visit painless and seamless for me!! First class service. An assett to your company to move me from a 1 star to 5 star in one relatively brief interaction.
14. august 2026
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Svar fra Three UK - 3Store Camberley
Oh wow, Shelley! Thank you for sharing such uplifting feedback about Sam's first-class customer service 💗 we are overjoyed that she could step in and save the day.
Outstanding Customer Service from Raj
Outstanding Customer Service from Raj
I cannot recommend Raj highly enough. After two years of paying two separate phone bills, despite repeatedly trying to get help from customer service, I had genuinely started to believe that the issue was never going to be resolved.
I came into the store and was fortunate enough to deal with Raj — and what a difference that made.
From the moment I arrived, Raj greeted me with a genuine smile and was incredibly polite, friendly and professional. He took the time to properly listen to what had happened, engaged with me throughout the whole process, and was also fantastic with my children while he was helping me.
Most importantly, Raj actually solved the problem. A problem I had been trying to resolve for two years, and which nobody else had been able to sort out, was resolved by Raj in approximately 20 minutes.
I honestly couldn't believe it.
It's rare these days to come across someone who combines such excellent customer service with genuine patience, enthusiasm and a willingness to actually take ownership of a problem. Raj didn't just go through the motions — he listened, understood the issue and found a solution.
He is an absolute credit to the company and a fantastic example of what outstanding customer service should look like.
Thank you, Raj. After two years of frustration, you sorted it in 20 minutes. Absolutely brilliant service — 10/10!
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Camberley
Thank you so much for the brilliant 5⭐ review, Gionatan! We’re truly delighted to hear how much Raj was able to turn things around for you after such a long and frustrating experience. His commitment to understanding the situation, taking ownership, and getting everything resolved so quickly is exactly the level of care we aim to deliver.-Three Social Media Team
Customer Service
Raj, the customer advisor from Three Camberley helped us upgrade our airtime plans and gave us good deals. Very helpful man
11. august 2026
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Svar fra Three UK - 3Store Camberley
Hello Ralph, it’s great to hear Raj walked you through your upgrade in our Camberley store and made the experience clear and comfortable – Three Social Media Team
Having recently lost my phone while…
Having recently lost my phone while travelling abroad I called into Three Camberley to see if they could get me back up and running. Long story short - the service from Laura and Conor was exceptional. Friendly, helpful, cheery and professional. I walked out with a fully set up new phone inc a screen protector, case, cable and speed charger. My new contract costs a fraction more than my previous one and includes a new phone and a better roaming package. 10/10 to Three and these two employees.
9. august 2026
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Svar fra Three UK - 3Store Camberley
Hi Ken, we’re pleased to hear Laura and Conor helped you get reconnected with a new phone setup and plan that worked well for you. It’s great to know their support made your experience while travelling a positive one. — Three Social Media Team
Fantastic service from Lauren
Lauren, at the Camberley store, was incredibly helpful (and patient with me!). She was quickly able to make sense of the issues that were baffling me and get me set up properly. Thank you!
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Camberley
Hi Emma, thanks for your wonderful 5⭐ feedback. We are delighted to know that Lauren at the Camberley store provided outstanding guidance and calmly resolved everything for you in no time without any hassle.
– Three Social Media Team
Great help from the moment I entered…great experience
Great help from the moment I entered store. Very knowledgable
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Camberley
Hi Stacey, thank you for the great feedback! We are glad to hear our team welcomed you and shared their expert knowledge from the moment you walked in. — Three Social Media Team
OAMAR WAS POLITE AND VERY HELPFUL.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Camberley
Hey Kevin. Boom! 💥Oamar totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
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