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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I’ve experienced delayed withdrawals, platform lag, and extremely wide spreads - but what I found completely unacceptable happened last week. They deducted my profits under the pretext of a withdraw... Vis mer
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ThinkMarkets deducted my client’s legitimate manual trading profits (Account #159798) due to a subsequent unrelated EA activity that didn't even make a profit. They are using "Paragraph 10" as a blank... Vis mer
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I started trading with ThinkMarkets a few months ago, and I’m genuinely impressed with how smooth everything has been. The account setup was quick, and their verification process was hassle-free, whi... Vis mer
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Informasjon om virksomheten
Om ThinkMarkets
Skrevet av virksomheten
Established in 2010, ThinkMarkets is a multi-awarded premium provider of online trading services. With over 13 years of experience, we’re composed of a global team of 200+ professionals across 11 international offices, committed to ThinkMarkets’ mission to become the leading trading platform of choice across the world.
Licensed by leading financial authorities, including the FCA, CySEC, ASIC, DFSA, and more, ThinkMarkets offers traders a safe and secure way to access the financial markets, such as forex, stocks, indices, cryptocurrencies, commodities, ETFs, and futures.
ThinkMarkets traders are empowered by the company’s cutting-edge and proprietary trading platform, ThinkTrader. Available on web, iOS, and Android, ThinkTrader comes equipped with advanced technical analysis tools and powerful features, such as TradingView charts, Signal Centre, Traders’ Gym, and TrendRisk Scanner – all designed to help traders make well-informed decisions.
ThinkMarkets is known for its superior trading conditions, with spreads going as low as 0 pips, execution speed processed in milliseconds, and zero-commission* trading on thousands of instruments.
New traders are well supported by a 24/7 multilingual Customer support team and a diverse range of beginner-friendly account types to choose from, including hands-off trading platforms like ThinkCopy*. We also pride ourselves as an education-first broker, regularly publishing trading guides, hosting webinars, and arranging live seminars in select locations.
Our efforts to provide outstanding excellence with every trade have not gone unnoticed in the industry. ThinkMarkets has been the proud recipient of multiple awards over the years for its innovative technology, world-class support, and exceptional CFD trading conditions.
Sign up for an account and experience the ThinkMarkets difference now!
* available depending on certain jurisdictions
Licensed by leading financial authorities, including the FCA, CySEC, ASIC, DFSA, and more, ThinkMarkets offers traders a safe and secure way to access the financial markets, such as forex, stocks, indices, cryptocurrencies, commodities, ETFs, and futures.
ThinkMarkets traders are empowered by the company’s cutting-edge and proprietary trading platform, ThinkTrader. Available on web, iOS, and Android, ThinkTrader comes equipped with advanced technical analysis tools and powerful features, such as TradingView charts, Signal Centre, Traders’ Gym, and TrendRisk Scanner – all designed to help traders make well-informed decisions.
ThinkMarkets is known for its superior trading conditions, with spreads going as low as 0 pips, execution speed processed in milliseconds, and zero-commission* trading on thousands of instruments.
New traders are well supported by a 24/7 multilingual Customer support team and a diverse range of beginner-friendly account types to choose from, including hands-off trading platforms like ThinkCopy*. We also pride ourselves as an education-first broker, regularly publishing trading guides, hosting webinars, and arranging live seminars in select locations.
Our efforts to provide outstanding excellence with every trade have not gone unnoticed in the industry. ThinkMarkets has been the proud recipient of multiple awards over the years for its innovative technology, world-class support, and exceptional CFD trading conditions.
Sign up for an account and experience the ThinkMarkets difference now!
* available depending on certain jurisdictions
Kontaktopplysninger
35 New Broad St, EC2M 1NH, London, Storbritannia
- +44 203 514 2374
- support@thinkmarkets.com
- www.thinkmarkets.com
3,4
Middels
530 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 76 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Samuel was fast to help me submit a…
Samuel was fast to help me submit a manual withdrawal request whilst updates on the portal are ongoing.
Hopefully this will be paid or processes Monday morning. Great customer support. Very fast.
7. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Idris,
Thank you for your kind words! We’re glad to hear that you received quick assistance with your withdrawal request and we will make sure to share your feedback with our agent.
Providing fast and efficient support is always our priority, and we’re happy to have met your expectations. We’ll continue working to ensure a smooth process for you moving forward!
Best regards,
The ThinkMarkets Team
I called with a question about changing…
I called with a question about changing passwords, Samuel was very helpful and I set it up. Good company, easy to work with and support staff is very attentive, really cant ask for anything else.
5. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Hello Karen,
Thank you for sharing your feedback! We are thrilled to hear that our agent was able to efficiently assist you with your query. We will ensure to pass on your kind words to him.
We wish you all the best on your trading journey!
Warm regards,
The ThinkMarkets Team
I've been using Thinkmarket for more…
I've been using Thinkmarket for more than 3 year and I am really impressed with the wide range of assets available to trade. The broker offers competitive spread and also educational content to help traders.
Overall, ThinkMarkets is a solid choice for traders looking for a reliable broker with a wide range of assets and competitive spreads. However, it may not be the best fit for those seeking frequent promotions or cent accounts.
10. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Hello Shittu,
Thank you for your thoughtful review! We’re delighted to hear that you’ve had a positive experience with ThinkMarkets over the past three years.
Providing a diverse range of assets, competitive trading conditions, and valuable educational resources is at the core of what we do, and it’s great to know that these aspects have been beneficial to you.
We appreciate your honest feedback and continuously strive to enhance our offerings to meet the needs of all traders. Good luck with your trading!
Warm regards,
The ThinkMarkets Team
Very helpful and patient
Very helpful and patient. I got assisted my Aamir!! the best!
30. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Eric,
Thank you for sharing your positive review! We are happy to hear that you are satisfied with our service and that our agent was helpful for your inquiry.
We appreciate your feedback, and we wish you good luck with your trading!
Warm regards,
The ThinkMarkets Team
Really really amazing broker!
Really really amazing broker!
Their customer support is so helpful and reply so fast!
Thanks Samuel for your professional and fast reply!
30. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Hello Moatasem,
Thank you for the kind words! We are very pleased to know that you are happy with us as your broker, and that our agent was able to promptly provide you with the needed assistance. We will make sure to forward your amazing feedback to our Support team.
We wish you all the best with your trading!
Kind regards,
The ThinkMarkets Team
Samuel was helping me through whole…
Samuel was helping me through whole process very professional way dealt my issue and sorted out everything in 15 minutes
28. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Numan,
Thank you so much for sharing your experience! Our main priority is to ensure a reliable trading environment for our clients, and we're very pleased to hear that our agent was able to assist you so efficiently.
Your kind words mean a lot to us, and we're committed to being with you every step of the way. We wish you good luck with your trading!
Warm regards,
The ThinkMarkets Team
this guys are scammers
this guys are scammers
for not paying me this said that they resive email from me to close the account
You requested account closure.
dont put your money in thinkmarkets
27. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Hello Anas,
Thank you for your feedback. We take concerns like yours very seriously, as transparency and reliability are at the core of our service.
We would love the opportunity to investigate your issue and assist you further. Unfortunately, we are unable to locate your account without additional details. Please reach out to our dedicated team at support@thinkmarkets.com with more information so we can promptly address your concerns. We look forward to resolving this matter with you.
Kind regards,
The ThinkMarkets Team
⭐⭐⭐⭐⭐ Exceptional Free Education and Trading Platform
ThinkMarkets exceeded all expectations from day one. Immediately after signing up, I received free private trading lessons from Aleks and Samuel, who expertly teach everything from platform basics to advanced indicators. Their dedicated support and responsiveness are outstanding.
The platform itself is excellent, offering both live and demo accounts. The seamless TradingView integration is a major plus. Though I'm still learning, the combination of comprehensive free education and powerful trading tools makes ThinkMarkets perfect for new traders like me.
20. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Hello Sandra,
Thank you so much for your thoughtful review! We're thrilled to hear about your experience so far, and that our agents were able to provide valuable guidance to help you start your trading journey with us.
It’s great to know that you are satisfied with the platform and its features. Our main priority is to provide you with the best possible trading environment, and your feedback is truly invaluable to us!
Warm regards,
The ThinkMarkets Team
This is the worst Prop ive ever used
This is the worst Prop ive ever used. I made 5.2k and they wouldnt pay me and reset me back to phase 1. The reason they gave is bs. If you make money with these guys and they dont like the way you trade they will not even pay you. At least other shit props pay you and then cancel your account which at least shows some honor. Avoid this company at all costs. This is from someone that has used many different companies for over 3 years.
3. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Xennex,
Thank you for sharing your feedback. We understand how important it is for traders to have a reliable and trustworthy experience.
However, we’d like to clarify that ThinkMarkets is not a proprietary trading firm. If you were looking for a prop trading program, we encourage you to verify the company’s details to ensure you are reaching the right broker.
That said, if you have any inquiries regarding our brokerage services, we’d be happy to assist you. Feel free to reach out to our team at any time at support@thinkmarkets.com.
Kind regards,
The ThinkMarkets Team
It’s simple
Quick, easy and straightforward to fund, trade and withdraw with competitive fees
10. januar 2025
Svar fra ThinkMarkets
Dear Ken,
Thank you for sharing your positive review! We are happy to hear that you are satisfied with our service and find our app simple to navigate. We appreciate your feedback, and we wish you good luck with your trading!
Best regards,
The ThinkMarkets Team
There are no issues with depositing and…
There are no issues with depositing and withdrawing. The spreads are the smallest I have ever seen
2. desember 2024
Svar fra ThinkMarkets
Hello Asanda,
Thank you for the positive feedback! We understand the importance of providing our clients with efficient deposit & withdrawal processes, and it is great to know that you are happy with our service. We wish you good luck with your trading!
Best regards,
The ThinkMarkets Team
Response Time
Very responsive to queries. Quick to resolve and escalate while keeping you updated. Aleks is very polite and helpful with any issues. Pleasure to trade on their platform.
7. januar 2025
Svar fra ThinkMarkets
Dear Mufaro,
We are very thankful for your feedback! We’ll continue striving to provide exceptional services and outstanding customer care to keep your experience with us remarkable. We will ensure to pass on your kind words to our agent!
We wish you good luck with your trading!
Warm regards,
The ThinkMarkets Team
Good broker
17. januar 2025
Svar fra ThinkMarkets
Dear Hristo,
Thank you for sharing your positive review with us! We are truly grateful for your feedback.
Kind regards,
The ThinkMarkets Team
Very reputable company with great…
Very reputable company with great support...
16. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Dr. Ahmed,
Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! Providing you with a secure and reliable trading environment is our top priority. We wish you all the best!
Kind regards,
The ThinkMarkets Team
something improve to become better
I got a few trading accounts with ThinkMarkets, the support is good. However, the slippage on gold is terrible that can make your trades turn positive to negative. Most of the time when you open and close the order, the difference between your price you see and the triggerred price is around more than 20 cents negative rariance on gold. My mt4 4028232 account there is still making good profits but this make things harder. If the order execution is fairer than I can make more money. Another point not good point is slow process of money withdrawals. The good point is it is still a trustable company to put money in as I trust the support team on the ground there. If they can improve 2 above things, I believe I can invest more and they will have big clients like me. I had communicated this issue with the CM there but nothing improve so far.
15. januar 2025
Svar fra ThinkMarkets
Dear Nguyen,
Thank you for taking the time to share your detailed feedback. We greatly appreciate your trust in our company and your kind words about our Support team.
We sincerely regret the challenges you’ve experienced with slippage on gold and the processing time for withdrawals. Please know that we take concerns like these very seriously, as providing a seamless trading experience is one of our top priorities. We are continuously working on improving our platform, and your feedback plays a key role in helping us identify areas for enhancement.
We made sure to forward your improvement suggestions with our team. Your input is invaluable, and we’re committed to ensuring that we can support you in achieving your trading goals.
Thank you again for your trust in ThinkMarkets. We wish you all the best with your trading!
Warm regards,
The ThinkMarkets Team
Best broker
14. januar 2025
Svar fra ThinkMarkets
Hello Victor,
Thank you for the positive review, we are happy to hear that you enjoy trading with us! We wish you success on your trading journey.
Best regards,
The ThinkMarkets Team
Need a lot of refurbishment…
Great but not as expected.....it's just a platform to trade, no human assistance at all. Not many options available to get help with your decision to place a trade.
10. desember 2024
Svar fra ThinkMarkets
Thank you for taking the time to share your feedback. We value your insights and appreciate you bringing this to our attention.
We’d like to assure you that we have a dedicated and highly professional support team available to assist you with any queries or guidance you may need. You can easily reach out to us via email, phone, or live chat. For your convenience, all the details are available under the "Still have questions?" section on our page here: www.thinkmarkets.com/au/support.
We’re committed to ensuring a seamless experience for all our clients and we remain available if you need help. We wish you continued success on your trading journey!
Best regards,
The ThinkMarkets Team
ThinkMarkets 💥🚀
I am very very satisfied with ThinkMarkets.
One of the greatest brokers in this days.
I recommend!
9. januar 2025
Svar fra ThinkMarkets
Thank you for the kind words, your feedback means a lot to us!
- The ThinkMarkets Team
Great platform
Great and user-friendly trading apps. And not forgetting excellent customer service.
8. januar 2025
Svar fra ThinkMarkets
Hello Katlego,
Thank you for your appreciation, your input means a lot to us! We will continue to strive to provide a comfortable trading environment so that your experience with us is always great.
Best regards,
The ThinkMarkets Team
Unprocessed withdrawals, erroneous pricing, subpar support
One of the withdrawals I requested from my ThinkMarkets account over 25 days ago has still not arrived to its destination. My request to retrieve the supporting wire transfer documentation (swift copy) have fallen on deaf ears, with the support team blaming your partner bank. It has been impossible to get clarity and transparency from you on the status of these funds. As a customer it is highly concerning that the simple withdrawal takes five times longer than advertised on your platform.
I understand that third-party partnerships are not something that firms like ThinkMarkets have direct control over, but I do believe there are obvious solutions here, which I would have been happy to work on with you on.
I'm posting this in the hopes of getting an effective and swift solution to this matter. I have reached put to your support, account management and finance teams via chat, phone and email channels, to no avail.
As for the reason for my withdrawals, a few weeks before making them, I experienced an unfortunate incident whereby ThinkMarkets applied a margin call stemming from a glitch (aka bug) in their software. The bug resulted in a miss-quoted price for a specific stock ticker, which created a margin call and liquidated all of my positions erroneously
The team's response was that this was the fault of one of their vendors (a liquidity provider) and I was not compensated for losses incurred.
20. desember 2024
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