TheSoapery Anmeldelser 

I've been ordering from them over a period of a few years. Sadly I've now had an unpleasant experience purchasing from them via Amazon. Amazon who are using Royal Mail as the delivery agents for what was to be a 24hr delivery, following 2 falsly stated attempts to deliver ( I was home, no one came) I'm now on my 3rd day of waiting. I've lost orders, and time waiting. I thought to replace my order directly on Soapery until I saw they would also use Royal Mail for small deliveries :,( Sadly I will no longer shop with them as all small orders are only Royal Mail, Who don't deliver) no way to connect to complaints on Royal Mail, so you're left with nothing.

Good luck with your small orders!

Ive been buying from the Soapery for a few years now and I always find myself coming back because of the bargain with prices for natural products and the amazing quality of those products. My orders always arrive in a timely fashion and are well protected in the packaging.

I bought avocado butter from the Soapery, which I was going to use to mix up my own face cream adding other ingredients. The price was extremely reasonable for 500g. When it arrived, it was so beautiful and pure, I didn't need to mix it with anything else. I ended up pouring it straight into two big pots and using it as a face and body cream by itself because it was so excellent and moisturising. The quality is superb! Thank you Soapery! I will buy it again!

I have ordered a few times from this company and normally never had a problem. I paced a order in July 2025. On this occasion the tub with the coconut oil had split and due to this damage the oil had leaked everywhere . I emailed their customer services attaching 2 photos.

So dissapointed that I never even received an acknowledgment upto this day. Its been over half a year. Not at all a happy customer.

I was going to make another order but since I remembered what happened I am considering not using this company again.

Just be mindful if everything is fine its great BUT if things go wrong you could very well be left in limbo.

Brilliant prices and fast delivery - Very happy and will continue to use this company!

Great product- I use it mostly on my feet and the skin is now smooth and supple.
Great customer service too.

I have ordered a few times on The Soapery website and each time I was very impressed. The products I've purchased are all great quality and everything is shipped quickly and very safe and secure.
I absolutely love receiving emails with new ideas to make things myself and like gifting it to my friends.
I would definitely recommend this website to anyone who loves making cosmetics or skin products themselves. I have only just started making cosmetics so I am not a pro but The Soapery has helped me to ease into new things with all the great recepies they offer.

Great service and product. I phoned and explained what i required, promptly directed to the correct product.

I love the variety and the affordability of your products, very fast delivery and alot of inspiration

I have been buying from the Soapery for many years now and they are outstanding. Great products and superb customer service. Highly recommended.

Superb products, excellent service, good value for money, very helpful.

Have been buying from the soapery for a few years now in order to make my own cosmetics and the service and products are consistently good.

Super speedy delivery, everything as described, unbeatable prices. So nice to have a retailer that focuses on natural ingredients. Always buy our Castile soap from here now.

I’ve been using the Soapery for many years.
To my dismay, my parcel box arrived damaged & the product was sent to me in 2 ziplock bags & I paid extra for the product to arrive in a 5kg tub. I tried to contact the company by phone & email, zero response from them. Their customer service is needs improving dramatically, otherwise they will loose customers. -2 stars for damaged packaging & ziplock bags.

Friendly, always responsive, efficient and well priced

Excellent products and shop, definitely I will buy again!

Great choice of soap making products at a very good price. Order processed and delivered very quickly.

My top 'go to' place for homemade skincare supplies. Such a great range of high quality pure ingredients - organic castor oil and rosehip oils being two of my favourites - at very reasonable prices. Their Raw Organic Cocoa Butter is the BEST- it smells gorgeous!

Great products. Bought a few products to make my own face oil and never using rosehip oil before I was a bit concerned at how orange it was. A quick Google search taught me this means it's excellent quality the darker the better and after mixing with some castor oil and sesame oil. A few essential oils for smell I made the perfect glowing face oil. Perfect for no makeup days. Their body butter is great too and with the free shipping I'll definitely be ordering more different butters and oils to try

I’ve just started enjoying the benefit of soap making and finding The Soapery was a real win. Everything I wanted in one place. The whole customer experience was great.