Super Support. Schnelle Antwort, unkomplizierte Abwicklung. Man bekommt schnell geholfen. Thermal Grizzly ist sehr entgegenkommend seiner Kunden gegenüber. Immer wieder gerne. Kann ich nur weiter Empf... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thermal Grizzly hat klasse Produkte, wenn man aus seinem Highend Gaming PC noch das letzte Fünkchen an Leistung heraus kitzeln möchte und zeitgleich noch die Komponenten besser schützt. Ich hab... Vis mer
Selskapet har svart
Deltamate ROG Astral 5090 waterblock is just awesome. Quality, ease of assembly, looks amazing and the thermal performance is just wild. I didnt have even the slightest of ideas what my 5090 Astral wa... Vis mer
Selskapet har svart
Ich habe eine AMD TG Delidded CPU (9800X3D) erworben und nach über einem Jahr einen Bios Error Code (00) beim Booten erhalten. Dabei habe ich erstklassigen Support von Thermal Grizzly erhalten:... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Thermal Grizzly is a leading company in the development and manufacturing of high-quality cooling solutions for electronics, particularly in the field of computer hardware. With a strong focus on research and innovation, Thermal Grizzly offers a wide range of products designed to enhance the thermal performance and efficiency of computers and industrial applications.
Kontaktopplysninger
Gewerbestr. 39, 16540, Hohen Neuendorf, Tyskland
- +4929419336926
- support@thermal-grizzly.com
- www.thermal-grizzly.com
4,7
Enestående
89 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super Support !!
Super Support. Schnelle Antwort, unkomplizierte Abwicklung. Man bekommt schnell geholfen. Thermal Grizzly ist sehr entgegenkommend seiner Kunden gegenüber. Immer wieder gerne. Kann ich nur weiter Empfehlen.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Vielen Dank für deine Bewertung und dein positives Feedback! Es freut uns sehr, dass du mit unserem Support und der unkomplizierten Abwicklung so zufrieden bist. Deine Empfehlung bedeutet uns sehr viel und motiviert unser gesamtes Team. Solltest du künftig weitere Fragen haben, sind wir jederzeit gerne unter support@thermal-grizzly.com für dich da. Viel Freude weiterhin mit unseren Produkten!
Klasse Produkte und tolle Kundenservice
Thermal Grizzly hat klasse Produkte, wenn man aus seinem Highend Gaming PC noch das letzte Fünkchen an Leistung heraus kitzeln möchte und zeitgleich noch die Komponenten besser schützt.
Ich habe den Contact Frame in Verbindung mit dem Kryosheet und bin mit dem Resultat mehr als zufrieden. Und zu wissen "nie wieder Wärmeleitpaste erneuen" ist schon cool.
Und als ich zur Montage ein.. zwei Fragen hatte: Support angemailt und fast instant kam eine freundliche und sehr gut erklärte Antwort 👍🏻
Wäre schön wenn man dieses Maß an Qualität-, was Produkte UND Kundenservice angeht, häufiger erleben würde.
LG Sven
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Es freut uns sehr, dass du mit unseren Produkten und unserem Support so zufrieden bist. Genau solche Rückmeldungen motivieren unser Team jeden Tag aufs Neue.
Solltest du künftig weitere Fragen oder Anregungen haben, sind wir jederzeit gerne für dich da. Einfach eine E-Mail an support@thermal-grizzly.com senden.
Viel Spaß weiterhin mit deinem System und vielen Dank für dein Vertrauen in Thermal Grizzly!
Super fast and friendly Support!
Super fast and friendly Support!
Top Products and high Quality!
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Thank you much for your review!
We're delighted to hear that you're happy with both our products and our customer support. Feedback like yours means a lot to our team and motivates us to keep delivering the best possible experience.
If you ever have any questions or need assistance in the future, don't hesitate to reach out to us at support@thermal-grizzly.com.
Thank you for your trust in Thermal Grizzly, and we hope you continue to enjoy our products!
Wireview Pro 2
Wireview Pro 2 , firstly what a company to deal with excellent support, customer service and delivery time and how easy the Wireview Pro 2 is to set up and get protecting my gpu. Its so great to see such enthusiasm for personal computing and the enthusiasts that want them to stay personal. Keep up the fantastic work thankyou.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
We are delighted to hear that you are happy with the WireView Pro II, our customer service, and your overall experience with Thermal Grizzly. Feedback like yours motivates us to continue developing products for PC enthusiasts and to provide the best possible support for our community.
It is especially rewarding to know that the WireView Pro II was easy to set up and is giving you peace of mind when it comes to protecting your GPU.
If you ever have any questions, suggestions, or need assistance in the future, please feel free to contact us at support@thermal-grizzly.com.
Thank you again for your trust and support!
One of the few tech companies you can trust.
I can't speak highly enough of this German based company. I own of their original Wireview's that has a bug in the firmware/software that means the tiny OLED screens was always-on, which cause burn in.
After sending me 3 replacement units, the third one came with the updated firmware. I offered to send my old one back and the other 2x brand new units and they said just to keep them :-)
I only contacted TG after I wasn't able to get anywhere with the Uk reseller (WatercoolingUK).
3. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Thank you for your kind words.
We are delighted that we were ultimately able to resolve the issue to your satisfaction.
We would like to mention that sending three replacement units was an absolute exception. This was only possible because of the outstanding cooperation, detailed feedback, and consistent communication throughout the entire troubleshooting process.
Thank you again for your patience, your support, and for taking the time to share your experience. We truly appreciate it.
Should you ever have any questions or require assistance in the future, please feel free to contact us at support@thermal-grizzly.com at any time. We are always happy to help.
AMD TG Delidded CPU, Bios Error Code (00)
Ich habe eine AMD TG Delidded CPU (9800X3D) erworben und nach über einem Jahr einen Bios Error Code (00) beim Booten erhalten. Dabei habe ich erstklassigen Support von Thermal Grizzly erhalten:
- Emails wurden blitzschnell beantwortet
- Es wurde eine Fehleranalyse des gesamten Systems (Mainboard, SSD, RAM, CPU) angeboten sollte die CPU nicht das Problem gewesen sein
- Bei der Fehleranalyse hat sich herausgestellt dass tatsächlich die CPU defekt ist und sie wurde trotz ihres Alters von über einem Jahr ohne weiteres sofort ersetzt
- Die Mail über das Ergebnis der Fehleranalyse habe ich am gleichen Tag erhalten an dem das System bei Thermal Grizzly angekommen ist
- Die CPU wurde direkt im eingeschickten Mainboard ausgetauscht inkl. Auftrag von neuem Flüssigmetall und dem Einbau des Heatspreaders
- Ich habe eine kostenlose Beigabe von Duronaut erhalten
- Eine insgesamt wirklich schnelle Abwicklung. Vom eingeschickten System bis Rückerhalt: 12 Tage
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Vielen Dank für die ausführliche Bewertung und das positive Feedback!
Es freut uns sehr, dass du mit unserem Support und der Abwicklung zufrieden warst. Genau so sollte ein Supportfall im besten Fall ablaufen.
Falls zukünftig nochmals Fragen oder Probleme auftreten sollten, kannst du dich jederzeit gerne an uns wenden: support@thermal-grizzly.com
Wir wünschen weiterhin viel Freude mit dem System!
Wireview Pro 2
Wireview Pro 2 bestellt, wie angegeben geliefert.
Heute eingebaut, getestet und alles läuft.
Gibt meiner 5090 direkt ein besseres Gefühl.
Danke euch!
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Vielen Dank für dein Feedback!
Wir freuen uns sehr zu hören, dass alles wie erwartet funktioniert hat und dein WireView Pro II einwandfrei läuft. Es ist großartig zu wissen, dass es dir ein noch besseres Gefühl für dein RTX 5090 Setup gibt.
Solltest du in der Zukunft Fragen haben oder Unterstützung benötigen, kannst du dich jederzeit gerne an support@thermal-grizzly.com wenden.
Kryosheet applicato su Ps5
Ho applicato il Kryosheet e va benissimo. La mia ps5 adesso è veramente silenziosa e scalda pochissimo anche se stressata molto. È un ottimo prodotto e sono molto soddisfatto di averlo comprato. Consiglio vivamente l'acquisto 💪🏻.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Grazie mille per il tuo fantastico recensione!
Siamo davvero felici di sapere che il KryoSheet ha fatto una differenza così evidente per la tua PS5 — soprattutto in termini di rumore e temperature. È esattamente ciò a cui puntiamo.
È fantastico sapere che sei soddisfatto delle prestazioni e apprezziamo molto la tua raccomandazione.
Se hai domande o hai bisogno di assistenza, non esitare a contattarci in qualsiasi momento all’indirizzo support@thermal-grizzly.com.
Legendary Support and Integrity: Thermal Grizzly is the Gold Standard
I cannot praise Thermal Grizzly and der8auer enough. They are genuinely amazing people who truly care about their community.
I’ve had the pleasure of dealing with Paul from the support team, and he is an absolute legend. He helped me through numerous questions, was incredibly patient, and always ended our chats by wishing me a great week ahead. It’s rare to find that level of genuine kindness in tech support today.
What really blows me away is their integrity. Even after the recent copper/aluminum/steel scam that hit der8auer and the company, they haven't changed their "customer first" philosophy. They still offer replacements even when it clearly costs the company more than the customer originally paid. They even sent me a replacement product before asking for the original back—that level of trust in the customer is unheard of.
I also have to mention the Delta Mate (B-Grade) Astral water block. They list it as "B-Grade," but honestly, it’s a new grade entirely. I received mine on 1/4/26 and it looks brand new. The packaging was perfect, the block is flawless with zero scratches, and nothing was missing. They are selling these cheaper as B-Grade when they could easily pass for A-Grade; it feels like they prioritize our satisfaction over their own profit margins.
If you’re on the fence, trust this company. Go support der8auer on YouTube and show them the appreciation they deserve. They are a legendary team operating with a level of heart you just don't see anymore.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
We’re especially happy to hear about your positive experience with our support team. We’ll make sure to pass your kind words on to Paul. Messages like yours are exactly what motivates us to keep going the extra mile every day.
It’s great to know that our approach and values are being felt and appreciated. We always aim to put our customers first and handle every situation with transparency and fairness, so hearing that this stood out to you is really rewarding.
We’re also glad you’re happy with your DeltaMate B-Grade block, your feedback perfectly reflects what we strive for when offering these products.
If you ever need anything in the future, feel free to reach out anytime at support@thermal-grizzly.com.
Insanely awesome customer support
Insanely incredible Customer support, super helpful with everything. Thank you guys for all the help when my order wrongly got shipped back, and you guys handled a reshipping.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
We’re really happy to hear that you had a positive experience with our support and that we could help resolve the shipping issue for you. Your feedback truly means a lot to us and motivates the whole team to keep delivering the best possible service.
If you ever need anything in the future, feel free to reach out to us anytime at support@thermal-grizzly.com.
Deltamate ROG Astral 5090 waterblock is…
Deltamate ROG Astral 5090 waterblock is just awesome. Quality, ease of assembly, looks amazing and the thermal performance is just wild. I didnt have even the slightest of ideas what my 5090 Astral was capable off before watercooling it. With this block, gpu temps wont restrict your performance. Its pricey, but worth every penny and after seeing the benfits, feels almost like bargain. Exellent product!
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
We’re really happy to hear that you’re enjoying the Deltamate ROG Astral 5090 waterblock and that it exceeded your expectations in terms of performance, quality, and ease of installation. It’s always great to see users unlocking the full potential of their hardware.
Thank you for your support! If you ever have any questions or need assistance, feel free to reach out to us anytime at support@thermal-grizzly.com.
Absolute amazing products
Absolute amazing products. I have been a long time supporter since 2017 and have been consistently using TG products. Customer support is extremely good, with fast responses and exceptional resolutions. Thank you Thermal Grizzly!
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Thank you for your kind words and for your continued support since 2017.It truly means a lot to us!
We’re especially happy to hear that you’re satisfied not only with our products but also with our customer support. Feedback like yours motivates us to keep improving every day.
If you ever have any questions or need assistance, feel free to reach out to us anytime at support@thermal-grizzly.com.
Avoid for Laptops
Avoid for Laptops – My GPU is fried
"I am a hardware enthusiast and wanted to optimize the temperatures of my laptop (Aero 5 with RTX 3060) using Thermal Grizzly Conductonaut. Huge mistake.
Despite taking every precaution, this liquid metal is a ticking time bomb for laptops. Its extreme fluidity means that at the slightest movement or tightening issue, it seeps under plastic protections and creates micro-short circuits invisible to the naked eye.
The result: My GPU got stuck with a 'Code 43' (Windows safety shutdown). Even after a meticulous cleaning, the damage was done: an electronic component on the motherboard physically fried. My PC is currently at a repair shop for precision micro-soldering.
This product is far too risky for the temperature gains it offers, especially on components as dense as those in a gaming laptop. If you care about your hardware, stick to high-quality thermal paste. Thermal Grizzly should emphasize much more clearly that this product can destroy a machine in a fraction of a second.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
We’re very sorry to hear about your experience and the damage to your device.
Liquid metal, such as Conductonaut, has very high thermal performance but also specific material properties, including electrical conductivity and high fluidity. Because of this, there is an inherent risk if the application is not carried out perfectly, as even small amounts spreading beyond the intended area can potentially cause damage to components.
Amazing product and amazing service
Amazing product and amazing service. I used the putty pro to change the thermal pads from my RX 9070 XT and I've lost 7 degrees so far.
There was a little issue from the delivery service from Germany to the UK that cause my address to be transformed from Flat 1, 79 ...to Flat 179 ... but I managed to fix the issue with my delivery service.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Thank you for your feedback. We’re really glad to hear that the Putty Pro delivered such a noticeable temperature improvement on your RX 9070 XT.
We’re also sorry about the issue with the address during shipping, but it’s great to hear that you were able to resolve it with the delivery service.
If you ever have any questions or need support in the future, feel free to reach out to us at support@thermal-grizzly.com.
Super Support
Super Support, mir wurde weitergeholfen obwohl ich das Produkt wo anders erworben habe.
So einen Support den ich dort bekommen habe, dachte ich gibt es gar nicht mehr!
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Es freut uns sehr zu hören, dass du mit unserem Support so zufrieden warst. Für uns spielt es keine Rolle, wo ein Produkt gekauft wurde, wenn jemand Hilfe benötigt, versuchen wir immer so gut wie möglich zu unterstützen.
Dein Feedback bedeutet uns sehr viel und motiviert unser Team jeden Tag aufs Neue.
Solltest du in Zukunft Fragen haben oder Unterstützung benötigen, kannst du uns jederzeit unter support@thermal-grizzly.com
erreichen.
Thermal Grizzly: Engineering Excellence Backed by Genuine Service
Having extensively used Thermal Grizzly’s product lineup, from their precision-crafted CPU delidding tools to high-performance heatspreaders on both AMD and INTEL, it is clear that the company represents the gold standard in thermal management. Their offerings consistently deliver tangible results from their high-viscosity pastes ideal for extreme overclocking to standard applications, while their Extreme liquid metal achieves the pinnacle of thermal conductivity, dramatically lowering temperatures for those seeking maximum performance. This unwavering quality across their entire product lineup demonstrates a deep understanding of what overclockers and enthusiasts truly require.
Equally impressive is their dedication to customer support. In an industry where post-sale engagement is often impersonal, Thermal Grizzly’s team remains remarkably approachable and responsive. Whether seeking guidance on applying liquid metal or clarifying product fitment, their prompt and helpful replies foster a strong sense of trust. This accessibility ensures that even the most advanced modifications feel supported, perfectly complementing their engineering excellence and making them an unequivocally reliable partner for serious PC enthusiasts.
Keep up the great work guys!
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
It truly means a lot to our entire team to hear that our work, from delidding tools and heatspreaders to pastes and liquid metal, is making a real difference for enthusiasts and overclockers. Our goal has always been to combine precise engineering with practical performance benefits, so feedback like yours confirms that we are on the right path.
We are especially glad that you highlighted our customer support. Providing accessible and knowledgeable assistance is just as important to us as developing high-performance products, and it’s great to know that this commitment is recognized.
Your kind words will certainly be shared with the whole team. Thank you again for your support and for being part of the enthusiast community that drives us to keep improving.
If you ever have questions or need assistance in the future, please feel free to contact us anytime at support@thermal-grizzly.com.
Amazing products, amazing company, amazing team and support!!
A friend purchased a variety of items from Thermal Grizzly from contact frames for our 7000 series AMD CPU's to a delid kit, direct die heatspreaders and liquid metal for our 9000 series AMD CPU's. The whole process of every item was excellent and the level of quality of all of the products is exceptional!
I contacted their support team via the webpage after opening my system later to find an odd look to the liquid metal and the dies. They were very helpful in their recommendations and it turned out my friend and I hadn't polished off all of the original solder completely - which reacted with the liquid metal. After following their instructions, I'm back up and running quickly and easily. Thank you to the whole team!!! And thank you Roman for your great workshop tour videos with Steve from Gamers Nexus! Amazing seeing how everything is made!
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
We are extremely happy to hear that you and your friend had such a positive experience with our products, from the contact frames and delid tools to the direct-die heatspreaders and liquid metal. It’s great to know that the support team was able to help you quickly identify the issue with the remaining solder and get your system running properly again.
Your feedback means a lot to the entire team, especially our engineers who put a lot of effort into designing and refining these tools and materials. We will also make sure that Roman hears about your kind words regarding the workshop tour videos with Steve from Gamers Nexus.
If you ever have any questions or need assistance in the future, feel free to contact us anytime at support@thermal-grizzly.com.
Excellent customer service from Thermal…
Excellent customer service from Thermal grizzly, had a problem with a item I bought from them and it took five days to replace the item and ship it from Germany, very happy customer and I can't thank them enough.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
We are very happy to hear that you had a positive experience with our customer service and that we were able to resolve the issue quickly. Providing fast and uncomplicated support is very important to us, so it is great to know that this was reflected in your experience.
If you ever need assistance in the future, please feel free to contact us anytime at support@thermal-grizzly.com.
Ich habe am 21.02.2026 bei Thermal…
Ich habe am 21.02.2026 bei Thermal Grizzly Duronaut und TG Putty bestellt kamm am 26.02.2026 an meine KFA2 RTX 3060 frisch gemacht damit einfach mal im gleichen Lastzustand/Workload effektiv 8 bis 9 Grad kühler super krass habe so ehrlich gesagt nicht erwartet beste👍
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
Es ist immer schön zu sehen, wenn unsere Produkte wie Duronaut und TG Putty genau das erreichen, wofür sie entwickelt wurden. Eine Temperaturverbesserung von 8–9 °C auf deiner KFA2 RTX 3060 ist ein hervorragendes Ergebnis und zeigt, wie viel Einfluss gutes Thermal-Interface-Material haben kann.
Vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrung zu teilen. Feedback wie deines motiviert unser gesamtes Team.
Solltest du einmal Fragen haben oder Unterstützung benötigen, kannst du uns jederzeit unter support@thermal-grizzly.com.
Thank you all
I have heard German engineering is the best. Well i have to say after using your product u raised the bar even more and gave my "sort of" golden sample 4080 new life with thermal compound that fixes manufacturer issues. (Phasesheet PTM) saved my Gpu from going full tilt when starting CP2077 to silent. hotspot from 105.3c to 82.2 on furmark is no little feat but you bastards did it.
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thermal Grizzly
We are very happy to hear that PhaseSheet PTM was able to solve the thermal issues on your RTX 4080 and bring the hotspot temperature down that significantly. A reduction from 105°C to around 82°C under FurMark is an excellent result and exactly what the material is designed to achieve in situations where conventional thermal paste suffers from pump-out over time.
Feedback like yours motivates the whole team and shows us that the work our engineers put into developing these materials really makes a difference.
If you ever have questions or need assistance, feel free to reach out to us anytime at support@thermal-grizzly.com.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.