Don't waste your time appealing with this company, they have a seriously low appeal success rate. They also ask you to respond multiple times with your evidence even though they are going to reject it... Vis mer
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The most pointless organisation in the world! Probably created by the parking companies to bump up their charges. Don't waste your time. Absolutely no common sense, compassion or humanity, just cold... Vis mer
The IAS is funded by the very companies motorists appeal against so independent it is not. My advice dont waste your time- instead rely on a District Judge in the County Court who is independent. In m... Vis mer
The IAS claims to be independent, but it is basically an operator funded rubber stamp for companies like UK CPM. Adjudicators completely ignore basic tenancy contracts and land rights. If a parking f... Vis mer
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Not independent
Not independent! as mentioned by others.
Send countless evidence and got generic response.
First impression was “this website/name look a bit dodge” turns out to be dodgy!!
What can we do???Helpp
Waste of time
Waste of time, corrupt, scammers, they are not independent appeals service at all, didn't even look at the mountain of evidence I sent them, they didn't even notice the parking company was being dishonest claiming there was signs when in the photos the company sent you can clearly see there wasn't, they only check the parking company followed certain protocols, robotic response, absolutely useless, I'd have better luck in court at least they are actually non bias.
A company as corrupt as the parking companies they represent…
A company as corrupt as the parking enforcement companies they represent. I recently learned the parking companies registered with the IAS pay a membership fee so it’s no surprise they side with them 4/5 of the time.
They acknowledged the signs were not clear but also stated because I couldn’t provide proof that the parking company had sent the letters to the wrong property I was eligible for pay the full charge of £160 as I had failed to pay straight away. The parking company however had refused to send the paperwork to my new address so unsure how I was meant to send copies. Also the parking company sent a site survey that was almost 3 years old, this was accepted by the IAS as still be accurate despite my photographic evidence showing these signs were no longer there. Apparently my photos didn’t photograph all aspects of the car park despite being multiple wide shots and then close ups.
A terrible “independent” service. Take it to court if you can
Pointless organization
Pointless organization. Although they could see I had been scammed and had sympathy they did nothing about it. They didn't even read the case file properly the first time around. My question to senior stakeholders is what is the purpose of your organization and what to you achieve?
Terrible people
Terrible people, play only at the side of the companies! This type of company should be finished !!!!
I tried four times to input my details…
I tried four times to input my details and followed all advice. The process seems designed to deter people from using it. Another aspect of the so called "Independent Parking Community"
I will try POPLA instead once I get the appropriate information from the "Parking Enforcement Agency"
It’s just a continuation of “cowboy” car park clampers.
First point ,their link for contacting them does not work properly and it’s very difficult to sign in .
This is not a fair appeals process it is just a letter of the law process which did not take into account the actual reason for a parking charge being issued .
These companies have to be stopped .
The biggest scammers ever!
I have been changed £100 for stopping about 3 minutes of drop off, as well as I have the business insurance.
Thank goodness the law is changing from…
Thank goodness the law is changing from next year providing a period of grace to stop cowboy private parking operators backed up by the useless IAS ripping off drivers. I exited the car park 4 minutes after the ticket expiry time due to a vehicle recovery service blocking the way out but my appeal was dismissed. Who knows what they consider a reasonable time to park and exit. God forbid that you have to queue for a ticket the ticket expiry time seemingly means zilch! Apparently the IAS cannot consider extenuating circumstances and the operator was unwilling to. What an absolute shower, both the operators and the IAS. Are they really lawyers/ barristers?
Impossible to contact....
Impossible to contact....
Website does not work - Phone Number cuts you off !
Scam!!
Scam!!! The parking app wasn’t working and I was able to submit proof from a screen recording but as everyone has stated here, they are not interested in being fair, a pure money grabbing scam.
Basically a corrupt system
Basically a corrupt system, part owned by the directors of the parking companies that are using the service
Not independent
Misleading
Corrupt
they are corrupt and bias towards the…
they are corrupt and bias towards the parking company ive heard they get paid off hence way they always win the case
IAS are corrupt and bias its that simple
ive reported them and refusding to pay a charge even knowing ive got a permit
ias if you read this im comi g for you and i will destroy your corruption and bring it down its that simple
Where can we complaint about scams?
Any Idea where can we complaint about those scammers? The company lie and issue ticket and IAS does not seems to be helpful. IAS don't even take complaint after we pay £60! What a cheating!
Whats next?
They all somehow force us to pay! The company don't even follow their parking code but look for our (or their machine's) error to issue fine.
Don't bother appealing - scam
Don't bother appealing. They're not interested in any evidence. I provided proof of payment, the parking had been pre-booked and paid 7 months in advance but the technicality of having changed car registration, despite being admitted to the car park by the attendant who saw our copy of the booking. This is clearly a racket. Now have to pay £100 rather than £60 on top of the parking we paid for. Total scam.
Definitely biased and not independent
Complete waste of time. The so called solicitor/ adjudicator considers no signage or markings where parked to be sufficient and clear provision of terms and conditions.
Unfair fine overturned
Unfair fine overturned after submitting my case and explanation.
Culdesac at a busy train station with minimal parking. I noticed a driver getting into their car and was waiting for the car to pull out so I could take their spot. They took a little time to do this but under 2 minutes. I wasn't putting anyone in danger, was not in the way of any traffic, had my hazards on and never left the vehicle. The enforcement officer knew this and knew what I was doing and even pointed to the space for me to go to when it became free, but still sneakily issued a fine without telling me.
Was delighted when the fine was overturned.
Legalised Robbery
Sadly, I've had to give them a star - you can't give nil points!
They are NOT independent, they are part of IPC (The International Parking Community) who GXS (the criminals who gave us a PCN) are members of. What a waste of time and effort appealing the PCN was. We pulled off a busy road in an arrea unfamiliar to us onto a very large forecourt, drew up beside one of the signs, read it and immediately left. This took a total of 1 minute 25 seconds.
The 'independent' ajudicator dismissed our appeal, saying that 1 minute 25 seconds is 'parking'
I am sooo angry about this! They could easily have a chain across the entrance to prevent access, but would rather make (according to locals) upwards of 10k per year fleecing ordinary law abiding folk who happen to pull off the toad as we did.
They are ALL scammers. I wonder if the new labour government will do anything about this - LOL!
Don’t even bother use them
Don’t even bother use them! They’re useless and side with the Parking control management team. I was given a fine for parking in my own parking space! Despite when I bought my flat the lease clearly states that the flat and parking bay are in my possession. You would’ve thought they would’ve had some compassion, but no! They’re all money grabbing people with no compassion.
Not independent - Scammers
Not independent, paid off in favour of sour, vindictive groups that lied on plans and get away with it.
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