The staff is lovely and friendly but I feel that the branch in West Hampstead is most certainly oversubscribed. I struggle to follow my work out plan without having to wait or alternate it as t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been a Member with my son for almost a month now. I am very grateful to Althon, one of the instructors, who looked after us and took care of the correct and safe execution of our exercises. Man... Vis mer
There is only ONE stomach press machine, groups of people could linger around it while you are waiting to use it and the staff never challenge them. Maintenance is poor, a clothes hook on the back of... Vis mer
The gym is always very clean and well maintained, which makes it a pleasant place to work out. The equipment is good, and the overall atmosphere is great. However, it would be really helpful if more... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Kontaktopplysninger
5th Floor, OneCroydon, 12 - 16 Addiscombe Road, Croydon, CR0 0XT, CR0 0XT, Croydon, Storbritannia
- https://www.thegymgroup.com/contact-us/
- www.thegymgroup.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have been a Member with my son for…
I have been a Member with my son for almost a month now. I am very grateful to Althon, one of the instructors, who looked after us and took care of the correct and safe execution of our exercises. Many thanks to Althon and I highly recommend him as a personal instructor. I feel like he is our friend.
The one at Huntingdon has no respect…
The one at Huntingdon has no respect for the younger kids. My Grandson has been enjoying this gym for well over a year, going every day. It was helping his mental health as he is a very shy boy.
He was accused by one of the staff called Simon of doing sone damage to a wall. He had nothing to do with it and now he has been banned! He has hit " rock bottom"!!! They need to ban the people that did do it but they are too afraid to approach them!! Disgusting place. Stay away kids, no back up there!!!
For no reason at all before I started…
For no reason at all before I started my class the instructor asked me for my pin
He said his manager told him
I was the only one
As far the policy is you are not to share your pin with anyone
I spoke with HQ and they don’t have a clue
Needs improvement
The staff is lovely and friendly but I feel that the branch in West Hampstead is most certainly oversubscribed.
I struggle to follow my work out plan without having to wait or alternate it as the gym is always so busy.
Additionally the lockers are either completely broken or get jammed, it's a nightmare to store your valuables safely.
Lastly, the classes are running in an open space so if you're attending a yoga class there is no way to switch off and relax as you're exposed to all the noise.
Equally during the more dynamic classes, the music is so loud that you can even here it through your headphones.
Terrible customer service ,rude…
Terrible customer service ,rude ,unprofessional and not respectful at all .
Membership was canceled, due to them changing their paying system ,my bank refused payment . had no emails,no notifications for them ,just cancelled everything after 2 years of membership ,now they require paying rejoining fees ,for their mistake .Unfortunately have to rejoin and pay the fees ,as i live very close and this convenient for me .
Courtney Yeo is the nicest fitness…
Courtney Yeo is the nicest fitness instructor for classes! 💕They are kind, motivating and supporting during intense sessions!
Poorly managed with health and safety concerns
This review relates to the Oldham gym.
The air conditioning has been broken for a long time, and instead of repairing it, management has left 5–6 buckets in the middle of the gym to collect leaking water. This is not only unacceptable but also raises obvious health and safety concerns.
The gym is poorly maintained. Machines are regularly out of order, and dumbbells and weight plates are constantly left scattered around, creating unnecessary trip hazards and reflecting a lack of basic housekeeping.
These issues have persisted for months and the gym has gone from bad to worse. Management appears unwilling to address even the most basic maintenance and safety issues, which speaks volumes about both the local and senior management teams.
Members pay for a safe, clean, and well-maintained facility. Unfortunately, this gym falls well short of that standard.
Absolute thieves of an organisation
Absolute thieves of an organisation, make it hard to cancel and don't notify having to cancel basically a week before the next payment. Don't give out refunds for accidental payments. A sorry excuse for a gym
Rude workers , not nice
Rude workers , one the lady workers bumped into with weights didn’t say sorry, moreover she looked quite angry and pissed at me why was I there even tho I had hidden disabilities.
Won’t be coming back very bad gym ,
Male toilets always dirty and not clean.
The gym stinks.
Great gym
Great gym, I go to Ali Aram classes which are always fab classes, he also pays a lot of attention to making each class different but equally challenging . His PT session are also very good. He has helped me lose weight. Tone up and gain confidence in the gym area. He is professional and support in all areas. I would highly recommend him to anyone thinking of training with a personal trainer.
The gym itself is ok but frequently…closures sucks
The gym itself is ok but frequently closures for upgrades every month sucks, sometimes 2 days a month and sometimes 7 days in a month is too much,
The gym Hartlepool
great atmosphere
great atmosphere, everyone friendly and not judgemental
Equipment well maintained
locker rooms clean and tidy
They have a staff member who laughs…
They have a staff member who laughs like a banshee every now and then, it's annoying working out and then a really loud laugh comes from nowhere a truly stuck up person. The staff are very selective with who they like and there's a miserable one walking around who just spoils the atmosphere. I guess there are 2 staff members approachable but the rest thumbs down.
There is only ONE stomach press
There is only ONE stomach press machine, groups of people could linger around it while you are waiting to use it and the staff never challenge them.
Maintenance is poor, a clothes hook on the back of the shower door and they will close the shower. They need a dedicated maintenance crew as equipment always requires fixing
The gym group
The gym group
I highly recommend this gym. It’s great value for money, with affordable membership fees and a wide range of good-quality equipment. The gym is clean, well maintained, and has everything you need for a great workout. The atmosphere is friendly and welcoming, making it a great place to trainer
Only Hack squat machine will greatly if the gym group add.
Should have checked reviews on here…
Should have checked reviews on here because signing up. Machine broke when using and left me shaken. Staff were not concerned and I am thinking of taking legal action
Don't expect any support from the staff or customer services
Relatively cheap, convenient to me, with a good range of equipment. Unfortunately, they fail in terms of customer service and in the performance of their app, which, for their Bloomsbury Gym, doesn't record either your visits or their duration,
They make it actively difficult to…
They make it actively difficult to cancel so they can scam you out of additional months on the membership.
Leyton Mills Gym is shit…
Leyton Mills Gym…
This is a shit gym. I’m on the off-peak which is now £27 which is not the UK’s cheapest as they continually blurt out.
The showers are piss-poor and very weak in terms of strength of water shooting out.
The lockers are shite and can be forced open by anyone with a screw driver so your things are not secure at all.
People hog lockers for months, especially the big ones which is unfair.
Also, the music is shite. In fact, why have music when people have their own personal music and ear buds???
One star but would have given lower if available.
Let’s hope I win the £250 they’re offering for the review!
The staff here are terrible
The staff here are terrible. The only PT that knows what he is doing is the guy specialising in power lifting. Got told off for benching without the collars on the bar as apparently it’s a health and safety risk, meanwhile there was a man benching next to me and he wasn’t told to use the collars. I understand that there are rules, but if you are going to enforce them you got to have the same rules for everyone. This place has really gone downhill since Chris the old manager left.
Update- have now been presented with an email that I have breached the rules and it’s been noted. Does it actually say anywhere that I must have the collars on the bar? My issue is being told off when the man next to me was also benching without the collars on his bar. My 2 star review is now going to be changed to one star!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








