Poor communication and long lead time. Ordered a bottle of champagne and was notified from DPD local regarding the shipment. A few days on there was no update to the tracking. Contacted the Champagne... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was visiting the UK while planning my daughter‘s wedding. I wanted to try a few different champagnes to decide what we were going to offer. The order process was very simple. We selected a pick up a... Vis mer
Selskapet har svart
I’ve used The Champagne company a few times now for presents and they haven’t disappointed. Nice selection of Champagnes and chocolate gifts . Options for gift wrap / bags and written gift card are... Vis mer
Selskapet har svart
Excellent customer service. One item in my order was not available. But I received a lovely mail from Ellen, who apologised for the shortcoming and offered support in terms of a refund or alternative... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Drikkevaredistributør
- Engrossalg av alkoholholdig drikke
- Sjokoladebutikk
- Glasstøybutikk
- Brennevinsutsalg
- Vinbutikk
Om The Champagne Company
Skrevet av virksomheten
The Champagne Company and the website thechampagnecompany.com began trading under new ownership from 25th May 2024.
Responses to Trustpilot reviews and communications are now from and represent the new company Cador Limited owned by the Vin-X Limited family.
Responses to Trustpilot reviews and communications are now from and represent the new company Cador Limited owned by the Vin-X Limited family.
The Champagne Company
Skrevet av virksomheten
- New Ownership - 25th May 2025
- The Champagne Company and the website thechampagnecompany.com began trading under new ownership in May 2024 acquired and owned by the Vin-X Limited family.
- Corporate Gift Service
- We provide an exceptional Corporate Gift Service for companies sending out gifts to Multiple Destinations at Christmas or on a monthly account basis.
- Free Gift Message
- We print your personal message on a gift card and enclose it with your gift.
- Luxury Gift Boxes
- We provide luxury gift boxes and hampers to wrap your selection of bubbles with chocolates and champagne flutes providing an extra layer of luxury for your gifts.
- Free Delivery Over £250
- We offer FREE delivery on all GB ex Highlands and Islands orders over £250. Order before 4pm for Next Day Delivery (Next Business Day)
Delivery Text Notifications
1 Hour Delivery Window
Keep informed of your delivery arrival with email or text notifications from our Courier with a 1 Hour Delivery window.
Kontaktopplysninger
4,3
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra The Champagne Company
Dear Jill,
Thank you for the time taken to leave us a 5-star review. We are so pleased that you were happy with the service we provided.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Received a bottle of the alcohol free…fab alcohol free champagne
Received a bottle of the alcohol free champagne as present . So impressed wanted to enjoy again xx
26. januar 2026
Svar fra The Champagne Company
Dear Julie,
Thank you for the time taken to write such a great 5-star review. We are very pleased to learn you enjoyed our alcohol-free options. Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Svar fra The Champagne Company
Dear Jeffrey,
Many thanks for your 5 Star review and thank you for shopping with us, you have great taste!
Best regards,
The Champagne Company
Great Company and website
Great website, very informative, lovely selection and prices good too. Delivery and packing exceptional. Highly recommended!
26. januar 2026
Svar fra The Champagne Company
Dear Colin,
Thank you for your 5 star review and feedback about the website, and comments about our pricing and packaging too. We will feedback your kind review to our warehouse packing team, they do take pride in making sure the packing of your precious cargo is as carefully packed and well presented as possible!
Best regards,
The Champagne Company
Excellent service combined with superb…
Excellent service combined with superb wine.I thoroughly recommend this company.
19. januar 2026
Svar fra The Champagne Company
Dear Jeremy,
Thank you for the time taken to write such a great 5-star review, we are so pleased to learn that you were impressed by the service we provided.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company
Svar fra The Champagne Company
Dear Tracey,
Thank you for taking the time to leave us a 5 star review.
We are so pleased to hear you were happy with the service we provided.
We look forward to being of service again in future.
Best Regards,
The Champagne Company
Svar fra The Champagne Company
Dear David,
Thank you for taking the time to leave us a 5 star review.
We are so pleased to hear you're happy with the service we provided, and the service provided by our couriers.
We look forward to being of service again in the future.
Best Regards,
The Champagne Company
Great experience easy to order fast…
Great experience easy to order fast delivery great product
14. januar 2026
Svar fra The Champagne Company
Good afternoon,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Reliable service, great support
Reliable service, backed up with cheerful, helpful support. Will certainly be back!
21. januar 2026
Svar fra The Champagne Company
Dear PXD,
We are so pleased to hear you are happy with our service and a member of our Customer Service team did such a good job for you.
Thank you for the time taken to write such a great 5-star review. It is much appreciated and we will feedback your review to the customer services today.
We look forward to being of service again in future.
Best regards,
The Champagne Company
Svar fra The Champagne Company
Dear Tamiko,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Impressive first order from this company
Was looking for a specific wine that I’d enjoyed previously and found it on The Champagne Company website at a reasonable price. Not heard of the company before but the ordering process was straightforward and the case of wine was delivered safe and sound only a few days later. If only everything in life was that simple!
8. januar 2026
Svar fra The Champagne Company
Dear Stewart,
Thank you for taking the time to leave us such a great 5-star review.
We are so happy to see your first experience ordering from us was a success we look forward to you shopping with us again soon!
Best Regards,
The Champagne Company
The order was received and dealt with
The order was received and dealt with , with great efficiency
5. januar 2026
Svar fra The Champagne Company
Dear Robert,
Thank you for taking the time to leave us a 5-star review. We are so pleased that you were happy with our service.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Champagne Purchase
Purchased 2 bottles of Champagne.Order arrived promptly & very well packaged.
First class communication as always.wouldn’t hesitate to use again.
5. januar 2026
Svar fra The Champagne Company
Dear Beverley,
Thank you for the time taken to write such a great 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Had the exact champagne I wanted
Had the exact champagne I wanted, fantastic next day delivery.
Cannot fault it, will absolutely be using again :).
30. desember 2025
Svar fra The Champagne Company
Dear Rick,
Thank you for the time taken to write such a great 5-star review. It is much appreciated and we will feedback your review to the team. Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Couldn’t be more helpful
Couldn’t be more helpful. Excellent service and delivery next day on 31st December!
30. desember 2025
Svar fra The Champagne Company
Dear John,
We are so pleased to hear you are happy with our service and a member of our Customer Service team did a good job for you.
Thank you for the time taken to write such a great 5-star review. It is much appreciated and we will feedback your review to the customer services today.
We look forward to being of service again in future.
Best regards,
The Champagne Company
Svar fra The Champagne Company
Dear HC,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Excellent experience
The order process was simple, delivery was fast and the bottle arrived well packaged and therefore undamaged. The product itself was as advertised and the colours of the bottle cover were as beautiful as shown in the advert. I got this as a gift for a friend and I have no doubt she will love it.
30. desember 2025
Svar fra The Champagne Company
Dear Claire,
Thank you for the time taken to write such a great 5-star review. We are so pleased that you enjoyed the service we provide.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Svar fra The Champagne Company
Dear Paul,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Wonderful experience
Wonderful experience. Will use again. Lovely service and delivered on time.
29. desember 2025
Svar fra The Champagne Company
Dear Lea,
Thank you for the great review, we are so pleased to hear you're happy with the service provided.
We look forward to being of assistance again in the future.
Best Regards,
The Champagne Company
Svar fra The Champagne Company
Dear Ara,
Thank you for taking the time to leave us a 5 star review.
We are so pleased to hear you have been impressed by the service we provided.
We look forward to being of service again in future.
Best Regards,
The Champagne Company
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