Teva Anmeldelser 270

Wat jammer zwarte sandalen gekocht. Telkens zwarte voeten van de zool, die is zwart lopen lekker maar. Zonde ik draag ze niet meer.

I ordered a pair of sandals with 1 day delivery on purpose, because I urgently needed them for a tracking tour. Not only the sad fact that I haven’t arrived in 1 day as promised for extra fee (!!!!), but they dared to invent poor excuses that the delivery address cannot be found (every delivery company can find it, including post, it’s a valid address), then asked me to understand the mistake. 1 week has passed, still nothing, poor communication, tho product I paid extra fee for is still not here, nor a refund or recompense. It is outrageous!!

I purchased a pair of Teva Sandals at Dollywood over the 4th of July weekend. The back strap needs a padded cushion. The back strap on each sandal cut my skin open within 30 minutes of walking around. 85$ sandals that are meant for outdoor use, meaning people will put miles on wearing their sandals need more comfort. The top and sides were comfortable with no issues but again the backs were horrible. The stitching needs to be done better because that was also a huge factor in cutting my skin up.

Qualität viel schlechter geworden. Früher Top, heute flop.
Auch keine halbe Größe mehr

Bought a pair of Tevas, took them on holiday, they were most uncomfortable and my poor feet are hurting, I’ve put plasters in certain places where the material and straps were cutting in. They are not leather and the feet seem to swell. These should not have gone to the marketplace.

Shocking customer service. After having a second pair of Teva Hurricanes fall apart with the straps coming undone at the heel, I have contacted customer service for Teva Australia 3 times. I bought my second pair when passing through Singapore Airport, and have been told that the way for me to get a replacement on my shoes would be to fly back to Singapore Airport to the original shop I purchased them in.

Flying from Australia to Singpore to replace some sandals sounds like a joke.

The other alternative I was offered was to see if Athletes Foot could help me, who have nothing to do with my original purchase. They unsurprisingly can’t help at all so being palmed off to them and passing the blame to one of their stockists adds insult to injury.

Used to be such a fan of these shoes, but the lack of common sense in terms of the customer service team, plus the poor construction of these shoes has put an end to that.

These are the second pair of TEVA sandals I have owned. I wear them dog walking mostly. Love the bright colour and their super comfy. Fit true to size and order and delivery was swift. Very happy customer.

one of the straps came up. I have now repaired it with by putting it back in place and fixing it with 2 wood screws. Until now it works. I just don't dare to buy Tewa again.

First. I must admit the quality has really gone down in the shoes can’t help but wonder if Teva was bought out by another company. I purchased 2. They hurt my feet. However. Customer Service was excellent! Sent them back and promptly received a refund. And purchased another pair. The new pair should arrive this week. I called their 800 number and representative Virginia was awesome

I can only agree with other customers that Teva is not the quality product it once was - although the prices are still high.
I bought a pair of their trainers but owing to Covid and illness did not wear them. Recently I wore them for the first time on a short, 5 mile, walk and both soles detached!. Clearly the glueing process was short lived.
I contacted customer service with photos but without a receipt they were not interested. It is clearly their product and it is clearly faulty so they should be willing to investigate the problem. I have a similar much older pair of Ecco trainers which have worn admirably. I know where I shall be spending my money next time and it is not on Teva trainers.

Extremely terrible customer service as a New Zealand based customer. I have heard good things about Teva sandals so I ordered on online through their website but when I placed the order it had failed due to a technical issue. So I did another order but then realised the first order did in fact go through so I have ended up with two duplicate orders. I have emailed the company but have gone three days without a reply, so I called the Australian based customer service number (there isn't an NZ based number). They were extremely unhelpful and just said that once an order has been placed it can't be cancelled, even though it was due to an error on their part. The order hasn't even been dispatched yet?? They weren't even able to give a time frame for when it will be dispatched. Please do not order through the Teva website, if you do want to get Teva sandals go to a store like Katmandu or MacPac but I would recommend another brand like Chaco.

I HAVE WORN TEVAS FOR ABOUT 15 YEARS. BUT LATELY THESE TEVAS I PURCHASED ARE OF VERY POOR QUALITY. THE DON'T EVEN LAST A YEAR! MAYBE A SEASON OR TWO. TEVA PLEASE LET YOUR PATRONS KNOW THAT YOU HAVE CHANGED THE QUALITY OF THE MATERIALS THAT WERE PREVIOUSLY USED FOR TEVAS.
I AM VERY UNHAPPY WITH MY TEVA SANDALS ; /

3 pairs of Teva's (2 mine, and one for my dad) - all popped a strap at the ankle. We tried glueing them but they are never the same

The last pair where only 18 months old, so I wrote to Teva highlighting what I thought was a design flaw, and trying to be helpful. They assumed I was asking for a refund, which I never mentioned once.
After escalating, I had a 'manager' telling me I wasn't entitled to a refund - again, which I hadn't asked for.

After a few more embarressing emails, I told them not to reply, as the damage was done, and I would never buy Teva again

Currently on pair of Lizards, which are fantastic

Dit gaat over de website van Tevaverkooppuntenamsterdam.com!!! Oplichters, wees gewaarschuwd. Wij hebben twee paar sandalen van Teva besteld, ten eerste duurde het heel lang en vervolgens kregen we een Gucci nep bril. Dus let op!! Niets daar bestellen.

Slipper ging al binnen 2 weken stuk. Wat een slechte kwaliteit.
Slechtste aankoop in jaren.

Product Substandard and Product Service PoorComments about WOMEN'S HURRICANE XLT2
I have worn Teva sandals for over 20 years and some of my pairs have lasted for 10 years. I purchased a pair of Teva's 1 year and 1 week ago and the glue of the sole is coming apart near seams, I wear the shoes once a day walking my dogs in the park, but not in winter. Like others have said I used to boast about my Teva's but they don't make them like they used to. When I wrote to Teva I was told my shoes were out of warranty and they couldn't help me. I responded with the following email a week ago, which has yet to be responded to. Very sad!!
"Thank you for your quick response. I can appreciate your across the board policy on warranty, however I am disappointed that my Teva’s have failed and were only out of warranty by a week.
As a loyal Teva customer for the past two decades it is a bit sad that there is no recall in my position for the sandals that have not lived up to previous expectation. I feel like your explanation basically limits Teva’s lifespan to 12 months and this does not represent the quality of all my previous pairs.
After our correspondence I have lost faith in the Teva brand and will be looking at other companies in the future that stand by their product."

Teva parte seconda...
Parte prima su Teva footwear...


overmeonlygod

19 Dec 2023, 09:23 CET

Ciao Andi,
Grazie per la tempestiva risposta...
Il nome del rivenditore è già stato da me indicato nella mia prima comunicazione con voi. In ogni caso lo ripeto a seguire...
Io ho acquistato i sandali a Madrid presso Deportes Koala S. L., in data 27/7/23, pagando con carta di credito. Poi ho lasciato Madrid per far ritorno in Italia. Essendo estate ho usato quotidianamente i sandali, per percorsi urbani, fino alla mia partenza per l'Indocina del 15/11/23, dove attualmente mi trovo. Qualche giorno dopo il mio arrivo, ho avuto il primo problema, ovvero il distacco della stringa posteriore destra del sandalo destro. Poi si è staccata anche la sinistra ed a seguire si è aperta la suola sulla punta del sandalo di sinistra.
In Vietnam, il mio numero è un problema ; ok fino al 42, a volte qualche 44...., ragion per cui ho dovuto ripiegare su calzature di rispetto, non adeguate al clima che mi trovo ad affrontare (caldo umido), in quanto invernali e chiuse ( in pratica quelle da usare al rientro in Italia, nel gennaio del 2024.
Quindi, non sono in grado di rivolgermi al rivenditore, per altro già contattato via mail da mia figlia, in Spagna.
Ritengo che il fatto che i sandali si siano letteralmente disfatti in circa 4 mesi di utilizzo, praticamente esclusivamente urbano, debba essere un problema che dobbiate affrontare voi (e non io), e non solo in termini di garanzia. Questo test forse mette a nudo ed evidenzia problemi strutturali e di qualità dei materiali e tecniche di assemblaggio che forse andrebbero indagati dai vostri tecnici.
Resto quindi a vostra disposizione, in attesa di un cortese riscontro.
Naturalmente ho documentato fotograficamente ogni tappa del disfacimento. E francamente, visto il tipo di calzature ed il marketing che le propone, dirvi che sono rimasto basito, sarebbe riduttivo, anche perché sono una persona molto accorta, specialmente per le calzature che praticamente uso per anni, mantenendole come nuove. Ovviamente parto sempre da prodotti di qualità, quale ritenevo fosse il vostro, nella fattispecie.
Resto in attesa di vostre decisioni...
Cordialmente
Carlo Pais

Andi mi risponde...

20 Dec 2023, 14:30 CET

Ciao Carlo,

Ci dispiace per il disagio causato con un prodotto Teva.

Siamo spiacenti a informarti che non possiamo intervenire su acquisti effettuati in negozi fisici.

In via del tutto eccezionale, le abbiamo attivato un codice sconto del 10% per usarlo nel prossimo acquisto

TE-CC-710-7669
Sconto 10%
Utilizzabile 1 volta
Max. prodotti 1

Il codice sconto non ha una scadenza.

Grazie,

Andi

Io rispondo ad Andi..

i..." vi dispiace", unitamente al "Siete spiacenti"....

A me ha fatto invece molto piacere, vedervi naufragare con tutta la vostra incompetenza ed arroganza, in una pozzanghera, impelagati come un pover'uomo, nelle sabbie mobili dell'imbarazzo e dell'insipienza. Tanto spreco di energie, per non avere il coraggio di affrontare la realtà, ammettendo con semplicità di aver sbagliato. Non vi siete neanche peritati di capire, di che natura ed entità sia stato il disfacimento del vostro prodotto. Altro che cinesi...! Neanche la manifattura più incompetente, mi ha mai messo ai piedi, un prodotto così scadente. E devo dirle con franchezza che, averlo messo sotto i piedi e ben calpestato, rappresenta un'altra enorme soddisfazione che mi avete reso, tutto sommato a buon mercato.

Il prossimo eventuale acquisto....?

Il 10% in via del tutto eccezionale...?

Spero che almeno si renda conto di come le sue parole, la rendano ridicola e becera interprete di bieche volontà.

Con quale faccia ha potuto sottoscrivere affermazioni tanto ridicole, quanto insostenibili

Va bene che oggi un posto di lavoro, come in passato d'altronde, ha un suo prezzo...,! Ma se col soldo è spirata anche la dignità minima, forse dovrebbe incominciare a preoccuparsi, visto che certamente non lo faranno per lei i suoi datori di lavoro.

Nulla di personale, ovviamente ; ma trovo fondamentale rappresentarle che quanto dice... "in nome e per conto", nella fattispecie inevitabilmente la espone a titolo personale, incapace com'è di filtrare e fare un passo indietro, per evitare di unirsi al ridicolo di cui mi pare la sua Azienda, grazie alle sue parole, sia portavoce.

Le auguro una buona giornata

Dimenticavo....
Il fatto che il codice di sconto non avesse una scadenza, è stata la vera ciliegina sulla torta... Come ho potuto dimenticarlo....!
È pensare che per un acquisto online, fate spesso e volentieri il 30% è non.... "in via del tutto eccezionale"...
Ma, "questa via" deve proprio essere eccezionale di suo, per avermela proposta con tanto sacrificio...
Mi duole di essermene dimenticato...
Faccio ammenda... 🙄🙏

Spent $170, never received order. They took almost a month to investigate and then denied a refund or reship. FedEx is responsible for not delivering the package to the hub.. there was no locker number they could give, but the customer service aspect was so disappointing.