Teva Anmeldelser 270

The first pair arrived on time but were to big. Via the website I was able to arrange an exchange for a smaller size with ease. The replacement pair arrived quickly and the sandals are a great fit and are a good quality.

Brilliant service, arrived within 24 hours of ordering. Excellent fit and goods as described.

Teva actually suck. Appalling service. Product shipped from Australia so despite saying 3-5 days we are 3 weeks still waiting. What a joke.

Vlak voor kerst binnen twee dagen bezorgd.
Helaas is de maat te krap. Dus moet ze ruilen.

Terrible company for returns. Do not buy online if there is any chance you may need to return. Impossible to speak to a human and no response to emails trying to find out what has happened to some sandals I returned. Spent hours trying to track it. Website has UPS link but UPS had nothing to do with it...the collection company was DPD. I'm feeling swindled right now.

I had a terrible experience with Teva during their Cyber Monday sale. I entered my shipping address correctly three times (their website kept crashing), but when I paid with Apple Pay, the address was changed. When I contacted customer service the next day to fix it (before it shipped), they said they couldn’t update the address and canceled my order instead. I was told to reorder, but I’d lose the Cyber Monday discount! Their only “solution” was 10% off or free shipping for a future order, which doesn’t come close to fixing the problem.

This was a normal mistake and such a simple fix! After looking online, I found that many customers have had similar problems. Teva’s lack of flexibility and unwillingness to resolve systemic issues is extremely disappointing.

I hope they reconsider their policies and invest in improving their website and customer service processes.

My husband and I have both bought Teva sandals for a forthcoming trip. I have wanted to try the brand for ages because they always look such comfortable sandals when I see them being worn by other people. Suffice to say, they didn't disappoint. Our respective sandals are very comfortable. I love mine as they are very colourful as well. The despatch service was very good too. We received ours within 3 days of purchase.

Ordering was easy and the shoes arrived quickly. They were too small, so I sent them back for exchange. The new ones arrived quickly and fit well, so my experience so far has been̈ very good.

Shoes “arrived” yesterday. Courier was apparently DPD. HE/She made no attempt whatsoever to actually deliver or even press the doorbell! I received a text saying that they had been delivered. No photo. I had to search outside in the rain to eventually find a package hidden in the bushes. Poor delivery experience.

Bought the teva waterproof sandles and 6 months later the rubber soles started to separate. I Sent them back while still under warranty and they came back with out of warranty notice. ? Called customer service about problem and was told that whatever the warranty center said was final. What bs, there was hardly any wear or tear..un happy customer.

So disappointed! I wish I could give zero stars. My husband and I bought Tevas for a trip around Australia back in 1998. My husband's are still intact, but no longer comfortable to wear (I got rid of mine because my feet grew after having babies and they no longer fit).

Last year, we bought new Tevas on the basis of our past experience, and neither pair lasted for more than a year. The sole came away from the footbed of my husband's pair, and the back straps came completely detached from the footbed on mine. So disappointed that the former high quality of these sandals no longer exist, and especially disappointed that it happened mid-trip in the middle of nowhere mid-trip, leaving us with no adaquate footwear options. Another once-trusted brand has sold out for cheap and nasty workmanship.

The website had an error when I tried to place an order the first time, so I placed an order again. When the item was delivered I had been charged twice, including twice for express packaging which Teva refused to refund even though they were at fault.

I have worn the shoes a handful of times for short walks and the colour is already stripping off the shoe. Poor quality.

I had a pair of Teva flip flops that lasted me about 10 years of regular use until the soles were finally gone. I used them at the river, the pool, around town, and when I was working as a lifeguard at the beach. Now I work as a lifeguard at the pool, and since the soles were gone and I was slipping around I decided to get a new pair. After about a month the soles on my new pair detached from both the left and right flip flop. I had to super glue them back together and every other week they would fall apart again. Tonight while working at the pool, the band that holds the right flip flop onto the foot between the toes broke. I got only one year and seven months use out of this pair. It’s a shame because I really loved my old pair but it seems that Teva has really gone down hill with their quality. Totally upsetting and disappointing. Will not buy another pair again.

As with some of the other reviews the sole of my sandals detached after one year. I contacted Teva who said “bad luck”. Don’t buy this product!

Onze gezin loopt al jaren met veel plezier op Teva's. We hebben, denk ik, tientallen paren versleten. Mijn oude Teva's gingen stuk in Canada, dus kocht ik daar, 14 maanden geleden, een nieuw paar.
In de afgelopen 14 maanden nauwelijks op gelopen (want het weer in NL was zelden geschikt voor open sandalen).
Vorige maand, in Zweden voor het eerst gebruik van de sandalen gemaakt. Van één de sandalen scheurden de hielbevestiging meteen los toen ik even in wat zompige grond liep. Hoefde er geen kracht voor te zetten.
Dit, met foto's en de aankoopbon, aan Teva gemaild*. Ik vertelde er bij dat ik weet dat er 12 maanden garantie zijn, maar dat ik een beroep deed op hun sportiviteit om toch garantie te leveren.
In de reactie verschuilt de customerservice zich achter aankoop in Canada en verlopen garantie.
Juridisch gezien geen speld tussen te krijgen (in NL had ik nog kunnen argumenteren dat de garantie een redelijke levensduur moet omvatten, maar dat zal door aankoop in Ca wel niet gelden).
Hoe dan ook: nooit gebruikte sandalen, meteen stuk: geen garantie. Ik kreeg nog wel een 20% kortingcode. Die zal ik waarschijnlijk nooit gebruiken want ik wil niet dat Teva ooit nog geld aan mij verdient.

Ik schrijf deze review omdat ik er zo'n hekel aan heb dat bedrijven hun verantwoordelijkheid niet nemen en geen enkel eergevoel meer lijken te hebben. Dit is daar een lelijk voorbeeld van. Ik vind dat Teva er zich hier heel gemakkelijk vanaf maakt.

*) Als je contact op wil nemen met Teva, gebruik dan customerservices at teva-eu.com en niet customerserviceseu at teva-eu.com (het mailadres in de link op hun pagina)

I purchased a pair of women's sandles from Amazon in January and have worn the sandles, maybe 12 times. One of the sandles is defective and the entire inside sole is lifting and coming unglued. I purchased them on Amazon and when I contacted them,I was told there was nothing they could do.
So, when I reached out to Teva, they sent me a link to fill out paperwork.i was informed that I have to pay to return the sandles and if it is a manufacturers defect I still will not be reimbursed. The customer service person told me the company doesn't pay to return items even if they are defective. One and done with Teva...I won't order another pair of Tevas.

Unfortunately, as with many of the things nowadays, the quality of Teva sandals is not the same as it used to be. I bought my first pair (I do not remember the model anymore, but they were a bit chunkier and good for hiking) in 2005. They lasted me for almost 15 years of use. In 2020, I had to buy a new pair and I decided for Hurricane, as they were the closest looking to my previous model. Unfortunately, they did not held up to well. The sole wore off within 3 years and there were holes in it exposing a hollow space. More recently, the inner sole in couple of places collapsed and they are not comfortable anymore. I am 190 cm tall, weighing around 90 kg and use the sandals after work and during the summer and spring/autumn Dutch weather permitting. For me, Teva sandals will not work anymore, however, I can imagine that for some folks, that are lighter and use them less often (summer holidays?), they could still be very comfortable option.

Poor quality, I didn’t abuse my sanda. Yet within 8 months already falling apart. Wore them only in city for general use a couple times a week.

Sole at front is coming off. Customer service stated will only resolve only with first 14 days, the 1 year warranty does not apply.

Très bonne experience avec le service client de Teva. L’équipe a été réactive et m’a rapidement aidée à résoudre un problème de livraison puis un problème d’échange de produit.

Les sandales reçues sont super : très confortables et réglables.