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Tenpin - Gloucester Anmeldelser 

157
TrustScore 3.5 av 5

3,7

Beliggenhet

Bytt filial

Centre Severn Barnwood, Gloucester, GL4 3HR Gloucester, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

We booked an hour of bowling without realizing it wasn't possible to extend it; this wasn't clearly stated on the website. Our game was interrupted. We chose this bowling alley for its children's play... Vis mer

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Vurdert til 5 av 5 stjerner

Friendly staff very helpful two of our party are disabled and allowances were made for the time it took to complete our game. Food good but thought drinks were expensive. Will be going again overall g... Vis mer

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Vurdert til 5 av 5 stjerner

Booked online and was a simple process once arrived to get our lane. Easy to get drinks, didn't order food. Not very busy fir a Saturday afternoon on 4 lanes being used. Other games there to play air... Vis mer

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Vurdert til 5 av 5 stjerner

Arrived early, team were accommodating as lanes were free to allow us to start early. All staff we encountered were very friendly.

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Informasjon om virksomheten

  1. Bowlinghall
  2. Bar
  3. Escape room
  4. Laser Tag-senter
  5. Fritidssenter
  6. Spillehall

Skrevet av virksomheten

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Kontaktopplysninger

  • Centre Severn Barnwood, Gloucester, GL4 3HR, Gloucester, Storbritannia

  • 0333 034 6100

3,7

Middels

TrustScore 3.5 av 5

157 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,7

Alle anmeldelser

(157)

10 350 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Very straightforward

Very straightforward. Had a good time with the grandchildren. It would be good if there were 2p games as well as 10p

8. april 2026
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Svar fra Tenpin - Gloucester

Hello Julie, Thank you for taking your time to leave us a wonderful review. We are so pleased to hear that you all had a great time at our Tenpin in Gloucester. We do hope to see you all again very soon. Best Wishes - Kimberley

Vurdert til 5 av 5 stjerner

The games was really good and…

The games was really good and entertaining. I loved it.
I didn’t enjoy the chicken nuggets and fries though, it came without ketchup and it was cold

8. april 2026
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Svar fra Tenpin - Gloucester

Hi Gloucester, thank you for the lovely 5* review of Tenpin Gloucester! We are really pleased to hear you had a great visit but we are sorry to hear that you did not enjoy your food! Please be assured all feedback will be sent to the team so that improvements can be met and we hope this does not deter you from visiting us in the future! Best wishes - Mel

Vurdert til 5 av 5 stjerner

Two hours of fun

I always find that my visit to tenpin Gloucester softplay is always an enjoyable one. My grandson loves the various activities and jumps from one to the other. I noticed on my last visit that they had replaced some of the soft play toys. The areas are always clean and tidy and there is always an attendant nearby if you needed assistance. The toilets are always clean and tidy and so is the baby change area.

25. mars 2026
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Svar fra Tenpin - Gloucester

Hi Jax, thanks for leaving Tenpin Gloucester a fantastic 5* rating and review! We're happy to hear that your grandson enjoys the activities at our soft play area. We're glad you appreciate the cleanliness and attentiveness of our team, and we thank you for your positive feedback! We can't wait to see you again soon! Best wishes - Rosie

Vurdert til 5 av 5 stjerner

Brilliant place

Brilliant place! Staff very helpful and have a lovely presence!
Food is great and pricing!

1. april 2026
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Svar fra Tenpin - Gloucester

Hi Alice, thank you for the excellent 5* review of Tenpin Gloucester! We are so happy you had such a great time, found our team super helpful and found us good value for money! We really hope this means you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel

Vurdert til 2 av 5 stjerner

No beers on tap so couldn't get what…

No beers on tap so couldn't get what was ordered on deal they offered. Bowling was good. Just seemed a bit unorganized

1. april 2026
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Svar fra Tenpin - Gloucester

Hi Niall, thank you for taking the time to review Gloucester. It's great to hear you enjoyed the bowling! However, we're sorry to hear that there had been issues with drinks and the service during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Gloucester'. We hope to see you again soon for a better experience. Best wishes, Jade

Vurdert til 2 av 5 stjerner

We had to wait a while to be served

We had to wait a while to be served
Then asked if we could have our pizza after we had finished playing our game of tenpin but was told this wasn’t possible! They would just bring it out when it was cooked!

1. april 2026
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Svar fra Tenpin - Gloucester

Hi Sarah, thank you for taking the time to leave a review of Tenpin Gloucester! We are sorry to hear you could not have your food after your games! We are unable to reserve tables in our seating area and so this may not always be possible. We are sorry for any inconvenience this may have caused and we do hope you will still consider visiting us in the future! Best wishes - Mel

Vurdert til 5 av 5 stjerner

Fun day.

Kids had loads of fun and adults enjoyed themselves watching the kids.

1. april 2026
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Svar fra Tenpin - Gloucester

Hi Dennis, thank you so much for the lovely 5* rating and review of Tenpin Gloucester. We're thrilled to hear that the children had lots of fun. We appreciate your kind words and we hope to see you again soon.
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Beaver Scout Visit

I booked bowling for a group of Beaver Scouts. Callum was very helpful in explaining the "Do's" and "Don'ts" to the children and was quick to assist when we had a problem on one of the lanes.

24. mars 2026
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Svar fra Tenpin - Gloucester

Hi Becky, thank you so much for the 5* rating and review of Tenpin Gloucester. We're glad the Beaver Scouts enjoyed bowling. It's great to hear that our team member was helpful in explaining the rules and assisting with any lane issues. Thank you for your positive feedback!
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Good service

Good service, good bowling, great success

30. mars 2026
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Svar fra Tenpin - Gloucester

Hi there
We appreciate your 5-star rating! We're delighted you enjoyed your bowling experience and found our service to be good. We hope to see you again soon! Best wishes - Clare

Vurdert til 4 av 5 stjerner

The bowling was fine.

The bowling was fine.
A bit disappointing to have a plastic screen between the 2 family groups.
The bar took 15 minutes to get served

25. mars 2026
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Svar fra Tenpin - Gloucester

Hi Chris
We appreciate your feedback. We're sorry the screen impacted your family's experience and for the slow bar service. We'll address this to improve our service. Best wishes - Clare

Vurdert til 5 av 5 stjerner

Great atmosphere

Great atmosphere. Real fun evening , kids loved it.

25. mars 2026
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Svar fra Tenpin - Gloucester

Hello Chris, Thank you for sharing your comments with us! We are thrilled to hear that you all had a wonderful time at our Tenpin in Gloucester. We do hope to see you again very soon. Best Wishes - Kimberley

Vurdert til 4 av 5 stjerner

Bowling food package

We did bowling with a food package. Food was ok but could be improved. Had burgers and chicken burgers. Also did pool and others games which were good.

7. mars 2026
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Svar fra Tenpin - Gloucester

Hi there, thank you for the fab 4* review for Tenpin Gloucester! We're glad to hear that you enjoyed the bowling and pool, and we really appreciate your feedback about the food which we will ensure is passed onto our team. We hope to welcome you back again soon! Best wishes - Adelaide

Vurdert til 5 av 5 stjerner

Brilliant night

Brilliant night

27. februar 2026
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Svar fra Tenpin - Gloucester

Hi Lesley,

Thank you for your fantastic 5* review at Tenpin Gloucester! We are delighted you've had such a great time whilst on your recent experience with us and we look forward to welcoming you back again very soon! Best wishes- Steph

Vurdert til 1 av 5 stjerner

Not a good review

An incredibly rude barman who, when asked for some more lemonade in a glass of wine huffed & rolled his eyes. Drinks ordered via QR code, left sitting on the bar with various bar staff looking where they were for then walking off. An very rowdy family in the next lane who were throwing two balls down at a time very loudly, sliding onto the alley & no one challenged them.

1. mars 2026
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Svar fra Tenpin - Gloucester

Hi Yvonne, thank you for taking the time to leave a review of Tenpin Gloucester. We are sorry to hear about the issues you faced during your recent visit. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk. Once again, we are sorry for any inconvenience caused and we do hope to welcome you again for a much better experience.
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

The staff are all very friendly and…

The staff are all very friendly and very helpful. The children love collecting tickets and recieving great prizes.

1. mars 2026
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Svar fra Tenpin - Gloucester

Hi Kelly, thank you for the 5* rating of Tenpin Gloucester. We are pleased to hear you all had a great experience and that the team left a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Great family night out

Great family night out

1. februar 2026
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Svar fra Tenpin - Gloucester

Hi Stephen, thank you for the excellent 5* rating for Tenpin Gloucester! We're delighted to hear that you had a great time with your family and we look forward to welcoming you back again soon! Best wishes - Adelaide

Vurdert til 4 av 5 stjerner

Poor food

Bowling and entertainment was good only bad points was that the air hockey ate £2 which I had to get back from the bar and food was made by an 8yr old which was terrible but still enjoyed the evening with my wife and boys.

19. februar 2026
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Svar fra Tenpin - Gloucester

Hi Karl, thank you for the 4* review for Tenpin Gloucester! We're delighted to hear that you had a good visit with your family and that you enjoyed the bowling. We're sorry to hear that you didn't enjoy the food and will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes- Adelaide

Vurdert til 2 av 5 stjerner

Disappointing experience

When we arrived for our booked time slot of the bowling alley, the alley was not ready yet. We went to get drinks, only one staff member on the bar on a busy Friday evening. Majority of tables had old food and drinks left. Tables were all dirty. After getting a drink our lane was ready. When we found our lane it was dirty, with previous people’s drink glasses on the sticky table. Someone came to clean when we had nearly finished our 2nd game.
Ladies toilets were dirty with dirty toilets and toilet roll all over the floor.
Overall wouldn’t rush back due to the cleanliness issues and expensive for a family of 6.

20. februar 2026
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Svar fra Tenpin - Gloucester

Hi Vicky, thank you for taking the time to write a review for Tenpin Gloucester! We're sorry to hear that there was a delay to start your games and issues with the cleanliness of the restaurant and at the lanes. We really appreciate your feedback and will ensure this is passed on to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Gloucester'. Best wishes - Adelaide

Vurdert til 5 av 5 stjerner

WiFi is rubbish but bowling is good

WiFi is rubbish, but the bowling was great, the food speedy, and service very friendly and the venue very clean

19. februar 2026
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Svar fra Tenpin - Gloucester

Hi Emmi,
We appreciate your feedback and are glad you enjoyed the bowling, speedy food, friendly service, and cleanliness. We'll look into the WiFi issue. Thanks! Best wishes - Clare

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