Ich nutze seit vielen Jahren Camtasia und Snagit und möchte beide Systeme nicht missen. Jeder Schlüssel darf auf zwei Geräten installiert werden. Vor kurzem sperrte der BitLocker von Microsoft -... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The product Camtasia drew me. I encourage you not to forget that many potential customers have NO/ ZERO experience with content making or editing. Many "begginner" vids wave the cursor around the nam... Vis mer
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Spent 5 days trying to establish a new account so my IT person could help me with a major project. VERY mixed, confusing messaging, awful website direction, dead ends, outdated information. My IT... Vis mer
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After years of selling perpetual licenses with maintenance plans, the reason I bougjt it, TechSmith moved to an opaque subscription model. Customer support ignored clear questions, replied with empty... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
Kontaktopplysninger
14 Crescent Rd., 48823, East Lansing, USA
- 5173812300
- https://www.techsmith.com/contact.html
- www.techsmith.com
4,1
Bra
290 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Your software is great!
31. oktober 2025
TechSmith SnagIt Software is a Quality, Useful Product
TechSmith SnagIt software has always been a valuable asset in my daily communication.
Thank you
26. oktober 2025
over comunication
27. oktober 2025
It was helpful and résolution fast.
25. oktober 2025
you guys care and try real hard thats…
you guys care and try real hard thats why I have been a customer for years
25. oktober 2025
Good support services are essential for efficent relationships especially for after sales problems
It became necessary to "fix" an issue with my annual renewal. As luck would have it, the registered payment method expired and I could see no available way to correct the issue. A call to support was answered by a human and the matter easily dealt with quickly and efficently, and we had a pleasant chat.
Surely beats canned robotic answering services!
23. oktober 2025
Changing from my old PC to a new one…
Changing from my old PC to a new one was no problem with SnagIt. It all worked fine. Thanks.
25. oktober 2025
It's annoying only recording 5 minutes
It's annoying that I can only record for 5 minutes at a time with your app. If I want to record longer sequences, I have to reconfigure and start the next sequence every 5 minutes. This results in individually saved clips with time gaps.
Even when saving 5-minute sequences, it would be better if I could initially configure the recordings so that, after completing the individual recordings, I could play them back one after the other in such a way that the very short pauses in between would be barely noticeable.
18. oktober 2025
Svar fra TechSmith Corporation
Thank you for sharing your feedback. We understand that the 5-minute recording limit in our free online version can be frustrating when you're trying to capture longer sequences.
We'd like to clarify that while each scene has a 5-minute limit, a single project can have unlimited scenes. The transition between those should be seamless in your final exported video, with no gaps or pauses.
If you need to make longer, continuous recordings in a single take, we recommend checking out our desktop software, Snagit and Camtasia.
We appreciate you taking the time to review the app and hope this information helps!
It's quick! It's easy!
SnagIt is the best clip/save/edit tool around. Been using it for years
25. oktober 2025
The renewal method is obsolete…
The only thing that MUST be changed is the renewal method... very very old fashion. In 2025 something more modern MUST be a default.
Anyway, the software is very good and I'll suggest.
25. oktober 2025
Svar fra TechSmith Corporation
Thank you so much for your review and for recommending our software! We're glad you're finding it useful.
We also truly appreciate your candid feedback. You are completely right—the process for legacy maintenance renewals and seat extensions is outdated. We hear you, and we are actively looking for ways to modernize and streamline that entire experience. Thanks again for helping us improve!
The Snagit has been very helpful when working with my Windows PC.
The Snagit has been very helpful when using Windows PC; however, I had challenges with using Snagit it my apple computer.
26. oktober 2025
Questions Answered —Fast Results
All my questions were answered – – most of them through the automated bot, but my main concerns were referred to and answered by a TechSmith representative. I appreciated the timely answers and fast results.
11. oktober 2025
The human factor will continue to be crucial.
As the company's support team informed me, AI issues led to confusion and delays in finding a solution. However, human intervention in the communication process enabled the problem to be quickly identified and resolved. The human factor will continue to be crucial.
27. oktober 2025
I learned something new
I learned something new. I always enjoy picking up a new skill.
28. oktober 2025
The representative was helpful and…
The representative was helpful and understanding.
20. oktober 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.