After nearly 1 year and almost 2500 hours my bambu H2d had 1 bearing fail that include changing the motor due that the bearing is attached to it. I was infor by bambu to contact 3d prima has was easy... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought 4 Ender 3 pros and received them quickly. Really well packaged (Creality) and easy to assemble (Creality). The SD Card readers are very frail (Creality) and packed up within days. Technology... Vis mer
Bought a 3d printer from these guys on the basis of price and reviews here on Trust Pilot. Had a few issues setting up the printer and getting it to print level across the whole bed. The sup... Vis mer
Selskapet har svart
Absolutely cannot fault the Customer Service from here. Having bought a Sermoon D3 only to find the courier had dropped it, we dealt with Sam. Where some companies might go back and forth with havin... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Formerly known as Technology Outlet, we are now 3D Prima UK, the UK's largest and most committed 3D printing specialist. We stock a wide range of brands, from entry-level hobbyist machines to high-end business solutions. Our selection also includes 3D scanners, laser engravers, and more. To complement these products, we offer a vast range of 3D printing materials, accessories, and spare parts. 3D Prima UK is your one-stop shop for all things 3D printing! 🚀
Kontaktopplysninger
Unit 9 Ash Court, Walker Road, Coalville, LE67 1UD, Leicestershire, Storbritannia
- +441530811004
- info@3dprima.co.uk
- www.technologyoutlet.co.uk
4,7
Enestående
484 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a problem and they sent mail on…
I had a problem and they sent mail on how to fix the problem.
I am very glad that the problem is sorted and very happy with Technology Outlet.
Thanks once again.
22. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
No problems, fast delivery
I ordered a Bambu Lab A1 Mini printer from Technologyoutlet.co.uk as it was a fair price with free delivery and in stock. Everywhere else I looked was either out of stock or more expensive. I did see some negative reviews on here, but most seemed positive so I thought I would chance it.
I place my order on a Friday, and deliver was quoted as free next working day by DPD, so expected it to arrive on Monday. I was very pleasantly surprised when it turned up on Saturday. Everything is in good order and working perfectly.
20. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Really bad! don't buy from them
Really bad! Bought a creality 3d printer and is faulty but they very rude and unfriendly on the phone & won't accept anything! They asking us for video evidence but the purpose is just to delay as they never respond! Whereas on their website they say: fast response but not true! rude on the phone and wont accept returns for faulty items! Suppose to be a 2 weeks return but there is not !!! Warranty is complicated wording and they outline a lot of stuff that is not covered under the Warranty but practically rendering it useless and not keeping to warranty cover! AVOID THIS COMPANY AS IT MAY TURN INTO BIG PROBLEMS. VERY BAD BUYING EXPERIENCE FROM THEM
5. januar 2025
Anmeldelse skrevet uten oppfordring
Quality at a great sale price
Quality at a great sale price. Quick delivery. I bought a Micro-Swiss hot end for a Voxelab Aquila and it works great. A reliable company. Thanks
4. desember 2024
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Easy to navigate website
Easy to navigate website, quick ordering and quick delivery.
4. desember 2024
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Excellent service with no complications
Great price and quick delivery, had one issue with the AMS not working out of the box, spoke to James on the support team and everything was sorted and working within 15 minutes. Excellent service with no complications.
18. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
James very helpful and Professional
Bought a laser and ten months later I had an issue which I reported to technology outlet , Enter James , Service and support I received from James was outstanding , very accommodating and extremely Helpful , Cannot fault the after service I received from these guys , Exceptional and very Professional. Would have no hesitation in using Technology Outlet again in the future , a lot of companies could learn a lot from these guys. Top Drawer.
27. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Delivery charges.
I am happy with recent service from you but when I recently tried to order 2 spools of filament last week I was quoted over £27 delivery to the Isle of Man. This is ridiculous and I ordered elsewhere.
22. oktober 2024
Never had a problem with ordering from…
Never had a problem with ordering from the company this is my second time
4. oktober 2024
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Awesome experience
Awesome experience, although it arrived 1 day later than what was said next daay delivery, but I'm generally quite satisfied. good job.
19. september 2024
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Brilliant support from James at 3d Prima
The engineer dealing with my issues - very professional and knowledgeable. 1st class support and kept our communication going until resolved - follow up emails and recommendations much appreciated.
24. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
None delivery, refusing refund
We ordered 4 (four) drums of GREY PETG filament but received 4 (four) WHITE?
Then reordered on Wednesday 16th October, as now desperate as it was holding up a job, a week later and still no delivery (supposed to be overnight), phoned twice to chase without any result, now told that we cannot cancel the order and refusing to refund payment for items not received.
Very poor service with a 'could not give a hoot' attitude.
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Hi,
Thank you for taking your time to leave a review.
Upon looking into the first issue with Myles, he confirmed with you that you had indeed ordered incorrectly. White was ordered and that is what you received.
The 2nd issue I know is still ongoing, once we have the denial of receipt filled out we can open a claim with DPD and move forward with a replacement or a refund.
I'm sorry if you feel that we have this kind of attitude, it was not our intention to make you feel this way. You have been a customer of ours for a while now and our very first Interaction involved a lengthy showroom visit where we devoted a lot of time to you as a customer. This really shows our strengths in providing great customer service and education.
What has happened with this re-order is a minor formality which does happen from time to time and unfortunately DPD aren't the easiest to work with at times like this.
I hope this doesn't impact our relationship for the future.
Best,
3D Prima UK
Awesome company
Awesome company. Get my LWPLA from them. Usually next day delivery and excellent customer service. Best prices in UK.
30. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Great customer service....
We recently sent our K1 Max 3D printer to Technology Outlet for repairs, and the service we received was outstanding from start to finish. I had the pleasure of corresponding with a gentleman named James via email, who was both highly professional and incredibly knowledgeable throughout the process. His expertise was evident in every interaction, and he made sure to keep us updated on the status of the repair.
James demonstrated a deep understanding of the issues with our printer, addressing our concerns with clear and precise explanations. He was prompt in responding to emails and provided detailed information about what needed to be done, which gave us full confidence in their service.
The repair itself was handled efficiently, and the printer was returned in excellent working condition. Technology Outlet not only resolved the issue we were facing, but they also ensured the entire process was smooth and hassle-free.
I would highly recommend Technology Outlet to anyone considering purchasing a 3D printer. Their customer support, especially when it comes to after-purchase service, is high-quality. The combination of their technical expertise, professionalism, and dedication to customer satisfaction truly sets them apart.
Thank you, James, and the entire team at Technology Outlet for your excellent service!
Best regards,
Printins Direct
24. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently had a fantastic experience with the company Technology Outlet, and I can't recommend them enough! I purchased five printers, and while I had to return one, through no fault of theirs, the return process was incredibly smooth. James from customer service was exceptional—he kept me updated throughout the entire process, making it hassle-free and stress-free. His professionalism and willingness to assist made all the difference. I truly appreciate the excellent service and am thrilled with my purchases! Thank you, Technology Outlet and James, for making my shopping experience so positive!
9. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Second time buying from them
I have just bought my second 3D printer from this company and they have been great both times.
The first one, back in 2022 came with no issues, worked out of the box. Nothing more to say. No complaints.
The second one I bought last month was a refurbished printer. This showed signs of use as expected from a second hand printer but worked great, and I could not be happier with my purchase.
To sum it all up, great company, will buy from them again :)
6. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Quick service and reasonable price
5. juli 2024
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Technology outlet gives a superb…
Technology outlet gives a superb service and I am very pleased with my purchase
19. juni 2024
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
Fantastic service
Fantastic service, helped me identify the fault and provided solutions. 10/10 recommend
12. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra 3DPrima.co.uk
Thank you for your fantastic review!
We're pleased to hear that you were happy with your experience. Customer satisfaction is extremely important to us, and it's always great to receive positive feedback from our customers.
Thank you for choosing 3D Prima UK. We appreciate your support and look forward to serving you again soon.
Best regards,
The 3D Prima UK Team
The company itself is ok for ordering…
The company itself is ok for ordering items but I have had issues with their tech support before who just just stopped replying when I had an issue with one of the printers I purchased from them, not only that they use an American company shopify to process order payments when I first used this company I made payment which said my payment had been declined but the fund had been taken from my bank this has happened several times not only that I have tried contacting the company to remove my personal details & data as I don't like how they operate, this is impossible & extremely frustrating this puts me off ordering from Technology outlet
12. juli 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.