From first contact with Ashley I experienced professionalism and friendliness. I wanted a particular style and Ashley went out of her way to find what I was looking for. Thank you!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... Vis mer
Selskapet har svart
Brought a used car that had been approved prepared, unfortunately cracked mirror housing, paint damage, dent in door, loose light surround. Sent back for re work and paint and light surround not repai... Vis mer
Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktopplysninger
128 Holyhead Road, CV5 8NA, Coventry, Storbritannia
- 024 7660 0600
4,5
Enestående
397 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
James Mcnulty excellent assistant
James Mcnulty is excellent this is the 2nd vehicle we have had from him and will be staying with James for our next vehicle
There is never any pressure when dealing with him.
8. mars 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Richard for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Friendly and efficient service
Friendly and efficient service, would certainly recommend.
22. februar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Received excellent service from Harry…
Received excellent service from Harry Balderson
15. februar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Mrs Adams for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the Harry & the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Mini Countryman Purchase
A very smooth and efficient purchase. Friendly and professional staff and a great range of vehicles readily available.
14. februar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Andy for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Professional
Professional, helpful and friendly service. Omari Brown was very attentive and good at giving updates on delivery.
11. februar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Mrs Moore for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
excellent service and good knowledge of…
excellent service and good knowledge of range. James was really helpful and kept me updated all the time
10. februar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Lindsey for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Omari Brown my sales consultant was…
Omari Brown my sales consultant was exceptional in finding me the right Mini. After a number of false starts on ones I showed interested in, we found exactly the right vehicle on the showroom forecourt rather than from other sites. Test drove on the Saturday and picked it up on the Monday. Had the car for a week and am due to go tomorrow to have my private number plate fitted. Provided that goes OK, I am very pleased with the attention of Sytner Coventry.
8. februar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Mrs A for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Omari was extremely helpful and kept me…
Omari was extremely helpful and kept me well informed of the progress of my order.
4. februar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Tina for your 4-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Great Sales Approach
Alana was engaging, helpful and very efficient and effective in selling me a car. Highly recommended.
3. februar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Ian for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Chris provided an outstanding customer…outstanding customer service
Chris provided an outstanding customer service, not with standing the fast ball of me turning up 1 hour earlier than planned. Would fully recommend Chris for his help with my purchase of a mini.
1. februar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Stewart for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Thank you to Sytner Mini
Thank you to Sytner Mini, Coventry for helping to finalise our car purchase. Everyone went the extra mile to get the deal done on a busy Friday afternoon and in particular Omari. His helpfulness, professionalism and friendly manner were very much appreciated.
31. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Raymond for your 5-star review and positive comments about your recent visit to us and Omari too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Exceptional customer service
Really great service once Chris took over the sale of my mini. He answered messages quickly and with helpful detail and went above and beyond to advice and guide me throughout. Also he has an excellent extremely friendly and personable manner which enhanced the whole experience and added to the excitement of getting my new car. He restored my faith in mini and I would recommend to all. Delighted customer
28. januar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Sally for your 5-star review and positive comments about your recent visit to us and Chris too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Richard for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Great service and communications…
Great service and communications provided by Sam @ Mini Coventry for JCW used car purchase along with part exchange. Fair p/ex value offered. Highly recommended dealership with great customer service.
24. januar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Neil for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Experience in the dealership was…Fantastic
Experience in the dealership was excellent. There was one issues which delayed collection due to an issue with ownership being transferred from Mini to the dealership, however I was kept informed throughout and it was resolved quickly.
Experience whilst on site was Excellent, Harry was well informed, knowledgeable and able to find me a vehicle that suited exactly what I wanted. Couldn’t have asked for any more.
21. januar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Mr Jones for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Svar fra Sytner Group - Sytner Coventry MINI
Thank you A Williams for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Helpful easy going staff
10. januar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Janice for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Mini experience.
Excellent service in every respect. Alana was helpful, reliable, extremely patient and never a pushy ' sales person'. A pleasure to work with. Steve, her Manager excellent too and we loved his sense of humour. Will certainly recommend.
8. januar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Gale for your 5-star review and positive comments about your recent visit to us and Alana too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Comminication could of been better
Comminication could of been better. Was told to pick car up at 11.00 and called when en route ( 15 miles away ) to say it hasnt been charged up and can we make it later in the afternoon. Sales guy was great and very appologetic. Planned to day day to pick up wifes car with excitement which turned into a waste of a day hanging around until it was ready to pick up. So not a good start as the experience when ordering ( August 2021 ) was really professional and detailed. Rushed handover as had other clients to deal with.
5. januar 2022
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Haydn for your 3 star review and comments on your experience. I will share these with the team to ensure we provide a more positive journey for our customers. Kind Regards, Joe O'Gleby - Head of Business
Fantastic service as always from the…
Fantastic service as always from the whole team James McNulty Jessica Delaney Steven Palmer
Would give 5 stars plus plus plus
Thank you guys
30. desember 2021
Svar fra Sytner Group - Sytner Coventry MINI
Thank you Mrs Dunnett for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
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