Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ho acquistato ed installato due unità di Lock pro Vision a ultra Combo e sono rimasto davvero soddisfatto: ★ presentazione del prodotto e delle funzionalità ★ Qualità dei materiali e degli ass... Vis mer

Vurdert til 5 av 5 stjerner

Llevo unos años utilizando los accesorios de esta marca y todo me está funcionando de manera impecable no tengo quejas y realmente lo recomiendo a las personas que conozco, son muy fiables y tienen u... Vis mer

Vurdert til 5 av 5 stjerner

I've been using SwitchBot products since the first Kickstarter campaign for the SwitchBot curtain devic. 4-5 years after, still going strong with multiple daily uses. Its a real workhorse. Since they... Vis mer

Vurdert til 1 av 5 stjerner

Eine Rückgabe der Artikel ist praktisch nicht möglich. Laut Website soll man den Support kontaktieren, jedoch erhalte ich keinerlei Antwort. Dadurch wird der Rückgabeprozess unnötig erschwert, was den... Vis mer

3,8

Bra

TrustScore 4 av 5

614 anmeldelser

5 stjerner
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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Sleek, Accurate, and Eye-Opening: My Review of the SwitchBot Meter Pro

I’ve been using the SwitchBot Meter Pro for a while now, and I honestly felt like I had to share my thoughts because it’s been such a game-changer for us. Right out of the box, the first thing I noticed was just how well-made it feels. You know how some gadgets feel cheap or flimsy? This isn’t one of them. Everything is perfectly fitted and feels like a lot of thought went into the design.

Setting it up was a total breeze, too. I installed the app on my iPhone and it was up and running in no time, without any of those annoying technical hiccups you sometimes get. Now, both my wife and I can easily check the air quality in our bedroom whenever we want.

To be honest, the biggest surprise was the CO2 reading. We were actually pretty shocked to see that our levels consistently jump over 1000 ppm during the night. It was a real wake-up call that we seriously need to work on our ventilation. It’s one of those things you don’t really think about until you see the numbers staring you in the face.

The only real "catch" is that if you’re like us and want to connect it to Apple Home or Home Assistant, you can’t do it directly—you have to buy a hub. We’re currently looking at the SwitchBot Hub Mini, which is the cheapest way to do it, but I’m honestly tempted to just go all in and get the Hub 2 since it has so many more features.

All in all, I’m really happy with this purchase. It’s reliable, looks great, and actually tells us something useful about our health. I’d definitely recommend the Meter Pro to anyone—it’s just a great, solid piece of tech.

2. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worst customer service ever.

I have had nothing but problems with every one of their products and trying to get support is crazy. My docking station for my S10 stopped working and it's been 3 weeks of me trying to get them to send me an address to send this thing back. If your thing breaks, It's less frustrating to eat the $1,000 that you paid for it then trying to deal with them.

2. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

K10+ Pro Combo will change the way you clean for the better!

The unboxing and getting started process was incredible. It has been very well thought out and ensured the experience was smooth! Within no time at all I had the devices docked and charging. The K10+ Pro robot efficiently mapped out my space and I am constantly blown away by how well it cleans up dust, crumbs, and debris scattered around by my toddler. The robot requires little intervention other than having to untangle my wife's hair from the rotating brush every so often. It's navigation and suction are excellent and I show it off to everyone I can. The cordless stick vacuum is also excellent with thoughtful features like the green light which make it easier to see small particles on the floor when vacuuming. I'm also very pleased with the variety of the attachments, there's something for everything. I initially was skeptical about the mite attachment, however, this has quickly turned into my favourite for vacuuming our beds more regularly. Warning, you will be horrified by the amount of stuff that comes off your mattress/linen on a weakly basis! Lastly, the self emptying feature built into the base unit and how neatly everything packs away into a corner make it the perfect household cleaning system. It is very well designed and I will happily recommend it to anyone looking for this kind of system. Even though it comes with mopping capabilities, I really don't use it and it is probably only intended for small spills or quick cleans in a specific area, it isn't practical for whole room/house mopping. Overall this kit has really put Switchbot on the map for me and I have already started a list of products I intend to purchase for our first home when we move later this year, the Lock Pro is at the top of this list by the way!

8. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Support is non existent

Man, I'm so over dealing with this company's support lately. It's like sending an email into a black hole, no one ever gets back to you. And don't even get me started on their website bot. I've tried a million times to get it to connect me with a real person, but it just keeps misunderstanding me. Seriously, it's frustrating when you just need a simple question answered. I wish they'd make it easier to actually talk to someone who can help.

27. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

SwitchBot Hub Mini

I got a SwitchBot Hub Mini for Christmas. It works great and didn’t make any problems. It’s works always good, even when the distance is high and there is no direct eye contact.

27. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Unexpected duties, but excellent resolution from Customer Service

I recently ordered a remote from SwitchBot.ca and was surprised to be hit with a 25% duty charge upon delivery. Since the site is localized for Canada, I did not expect the item to ship from Hong Kong or incur international fees.
However, after reaching out to their support team, they were very attentive and quickly offered a full refund for the duty charges. While the initial lack of transparency regarding shipping origins was frustrating, their customer service is top-notch and proactive in fixing issues.

25. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Amazing products

Amazing products, great prices. Deducting one star for sometimes hard to reach agent to help with purchases.

25. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Meaasure the level and stay safe!

Thanks to Switchbot level/ leakage detector I solved to nonitor the heating boiler water discharg, avoiding damages on my fornitures. It is effective and reliable. Warning messages and other features available.

25. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sono molto soddisfatto!!

Sono molto soddisfatto!!! Ho più di 18 dispositivi installati fino ad oggi, dal smart lock pro, lampada scalda candela, hub mini, sensore di presenza, sensore di temperatura,ecc. Funziona tutto bene la consiglio.. ho fatto dei preordini con grande sconto..

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Switchbot asked me to review their…

Switchbot asked me to review their service. I am happy to do so because my experience is a positive one. I bought the SwitchBot Lock Ultra Vision Combo and it works like a charm. We have been using the lock for half a year now. Updates come regularly and are easy to install. Only critique I could have on the company is the time it takes to get a reaction if you have questions. 3 to 4 days minimum. That could be improved to really take customer satisfaction to the next level. That being said the advice given is no nonsense good advice that really helps you.

21. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Passez votre chemin 👎

Passez votre chemin SwitchBot a un service client e des délais de livraison horrible, l’écosystème me parraisser bien mais alors mettez vous en tête que c’est de la camelote, ça marche 1 fois sur 2 leur appareil, tu leur demandes des choses il répondent a coter vraiment très déçu de leur appareil malgré un potentiel d’écosystème interessant a la base.

20. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

good value for your money with reasonable gen1 devices (check your needs first)

I ordered the first version of the SwitchBot Lock in 2022 for my old wooden front door to make it a little bit more smart. It had everything I needed and was with all the additional gadgets cheaper than for example Nuki with similiar gadgets. At this time I also got the Hub Mini. Later I got the Contact Sensor.
I have to admit, that with Bluetooth as the only possible connection between the Hub mini and the Lock and Contact Sensor, I'm not quite happy. I knew it, when I bought it, so I got what I ordered.
Sure I could "update" to use Matter and to a better integration to Home Assistant, but the Lock Gen1 will always be a simple Bluetooth controlled device.

17. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrendous Support

Ordered 2 doorbells. 1 didn’t work. No support. No answering the phone. Nothing. Can’t return because you have to call them and they don’t answer. Nothing in the UK. Nothing in the whole of Europe. Kit seems reasonable. After sales in the worst I have ever come accross. All automated. All rubbish.

15. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dishonest company and poor customer service

I ordered a smart lock for it to not turn up. I've emailed them so many times to only get one response saying it's not in stock with no real idea when it will turn up. I've sent several emails since asking for a refund but had nothing back.
Happy to take your money but clearly not interested in the customer.

14. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Recommended for smart home stuff

Have bought several products from this company over the last few years and they've all been reliable and well supported with firmware updates. One of my go to companies for smart home stuff.

10. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Switch k11 and service excellent

I bought a switchbot K11 last week. Couple of days after I purchased it the price reduced. I contacted the switchbot support and asked if i could cancel and reorder. Very quickly they messaged back and refunded my the extra that I paid. Its important to me good customer service so I was very impressed.
Received my K11 today. Easy to set up. Its very quiet and so far im extremely impressed with it. The smaller size is perfect for me and my rooms are quite small so it can get into the nooks and crannies.
Whenever I buy anything new I do my research and I feel ive definitely bought the right one. Would highly recommend.

8. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

AI-based service

AI-based service. When returning an item, they insist you pay the shipping fee (fine) but also want to charge you 9,99 € on top. This is illegal in the EU and should be flagged.

I will not buy here again.

8. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

RUN FOR THE HILLS

RUN FOR THE HILLS! Support from this company is absolute garbage. They will first take weeks to provide a single response and then allow themselves weeks between every step in the support flow, all this time, you're limited time warranty is draining away. They outright lie on their product pages and then lay the blame at your feet for "misunderstanding" the information they provide, using this as justification for denying a valid warranty claim. You've been warned

6. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Een Switchbot Curtain 3 met een probleem.

Een Switchbot Curtain 3 gekocht en geïnstalleerd. Na ruim een half jaar veel sneller leeg dan aangegeven was. Na wat trage contacten is het uiteindelijk prima opgelost. Daar ben ik erg tevreden over.

15. november 2025
Anmeldelse skrevet uten oppfordring

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