Amazing Customer Service / Support! I used Swim Booker to book a session for my husband - super easy and straight forward! I made a mistake with my booking (contact details) and so contacted the c... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Always great to get to the lake but even better when you can dive into the nitty gritty before you get there. Swimbooker platform allows you to see what’s what and some lakes have a fly through t... Vis mer
Selskapet har svart
Hill Lake..Good fun for mid cats, carp a little small, probably needs stock managing a bit better.. Hill lake is a Lovely little venue, weed makes it tricky for less experienced anglers.. Fish... Vis mer
Selskapet har svart
100% grate service easy to use fantastic customer service and very very helpful in helping you and thay call you back. All the times ive book up my fishing have never had a problem and feel safe usei... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Book fishing at over 400+ lakes around the UK & abroad with no additional booking fees! Download our mobile app (IOS/Android) to upload your catch reports, favourite lakes and much more!
Kontaktopplysninger
Storbritannia
- 0208 194 9396
- info@swimbooker.com
- www.swimbooker.com
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Swimbooker
Thanks for the 5* review Carl! 😁
Svar fra Swimbooker
Thanks for the 5* review Zaccarine! 😁
Very bad customer service
Booked a lake that wasnt ready at all.
Chainsaws cutting down tress, fence posts being hammer into the ground right next to the swims, severals swims complete shut, people walking around at 2:00am in the morning scaring the life out of you, excavators driving around.
A venue shouldn't allow anglers onsite when theres heavy construction taking place.
Swimbooker take no resposibility in refunds and the Lake owner ignores all attempts at contact.
27. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Swimbooker
Thanks for taking the time to leave a review Elliot! We’re really sorry to hear about your experience at this venue. Our support team has already been in contact and did their best to help resolve things directly with the fishery.
As set out in our booking terms, each venue is responsible for on-site conditions and refund decisions, but we always do our best to support both parties and encourage a fair outcome. We’ve also shared your feedback with the fishery again to help prevent a repeat of this situation.
Thanks again for taking the time to share your experience; it helps us and our venues improve 😁
Warm regards,
Team SB 🎣
Svar fra Swimbooker
Thanks for the 5* review Simon! 😁
Svar fra Swimbooker
Thanks for the 5* review Travis! 😁
Svar fra Swimbooker
Thanks for taking the time to leave a review Matthew! Sorry to hear you've had issues using the platform. It sounds like you've potentially encountered a connectivity issue when accessing the website/app which is preventing the loading of pages. If you have time, please contact support@swimbooker.com with more information about your experience and we'd be happy to look into it 😁
Warm regards,
Team SB 🎣
Tamsin Review - 247833773276
Tamsin responded to my query immediately and was extremely polite. They also resolved my issue immediately after I elaborated what I required help with. Best interaction I’ve had with customer service ever!
10. oktober 2025
Svar fra Swimbooker
Thanks for the 5* review Nathan! 😁
Svar fra Swimbooker
Thanks for the 5* review Samuel! 😁
Found the app easy to use and quick to…
Found the app easy to use and quick to book. It was easy to follow steps through and I found it informative.
8. oktober 2025
Svar fra Swimbooker
Thanks for the 5* review Terry! 😁
Swimbooker makes booking fishing so…
Swimbooker makes booking fishing so easy! I love how everything is in one place – you can see pictures, videos, and all the key info about each lake before you book. It’s quick, clear, and hassle-free.
5. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Swimbooker
Thanks for the 5* review Andrew! 😁
Booking fishing venues couldn't be easier
Love swimbooker, great app which is really user friendly since the updates.
Great perks if you are a swimbooker plus member aswell.
20. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Swimbooker
Thanks for the 5* review Anthony! 😁
Amazing app for booking your fishing…
Amazing app for booking your fishing search, lake, find out all the information you need about lakes, also offer insurance to cover your tackle, plus giveaways on a Wednesday.
1. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Swimbooker
Thanks for the 5* review Adam! 😁
Really great app
Really great app. Very easy to use. Fantastic people running the business.
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Swimbooker
Thanks for the 5* review Greg! 😁
Svar fra Swimbooker
Thanks for the 5* review Andrew! 😁
Swim booker is a great way to book for…
Swim booker is a great way to book for a day fishing.
4. oktober 2025
Svar fra Swimbooker
Thanks for the 5* review Michael! 😁
So easy to find where i wanted to go…
So easy to find where i wanted to go and very quick and easy to book
7. oktober 2025
Svar fra Swimbooker
Thanks for the 5* review Matthew! 😁
Svar fra Swimbooker
Thanks for taking the time to leave a review Neil! Sorry to hear you've found it difficult to use our mobile app! We'd love to learn more about what you specifically struggled with - please email support@swimbooker.com and we'd be happy to look into how we can improve your swimbooker experience 😁
Warm regards,
Team SB 🎣
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.