SuperLogics Anmeldelser 

759
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Helpful people, fast delivery, custom-built equipment, all at great prices. If they don't have a component for a build, they always have an alternative. This is why I keep coming back. SupperLogics ju... Vis mer

Vurdert til 5 av 5 stjerner

SuperLogics is an amazing company if you are looking for a high quality, custom computer system. They are super tech gurus, helpful, friendly and easy to work with. Even if a problem occurs, there is... Vis mer

Vurdert til 5 av 5 stjerner

We were in a bad spot when our automation computer and backup completely failed at the same time. We reached out to super Logics and they were able to get us a computer that did everything we needed s... Vis mer

Vurdert til 5 av 5 stjerner

Rich was super kind and was able to expedite a service for us to get our systems up and running within a week. Wil gladly be buying from again.

Informasjon om virksomheten

  1. Maskinvareprodusent
  2. Datautstyrsbutikk

Opplysningene stammer fra ulike eksterne kilder

SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.

Skrevet av virksomheten


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

759 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(759)

50 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great product

Quick and easy to order and ships quick. Great product and easy to install. Would definitely purchase from again.

25. mars 2024
Vurdert til 5 av 5 stjerner

Highly recommend.

Super logics makes good quality components and delivers the goods in a reasonable timeframe. Support for the products they sell is top notch and if there is an issue it will get resolved professionally and promptly.

14. februar 2024
Vurdert til 5 av 5 stjerner

Computer broken out of the box

Computer broken out of the box. No video output.

They were able to take it back and correct the jumper setting (I tried, but it was too small and hard to get it, and I ended up just dropping the jumper somewhere in the case). Thanks to Superlogics for the fast repair and return.

20. desember 2023
Logoen til SuperLogics

Svar fra SuperLogics

Hi Steve, Thank you very much for taking the time to provide feedback. I apologize about your experience but thank you for sharing it as it helps us implement corrective actions/improvements. I forwarded your review to Gabe, our head of production, for a reply and this is what he said:
"I just spoke to Steve on the phone. I apologized for the issue and explained to him that we will repair it and turn it around quickly. I apologized and explained the situation.

The computer did not arrive broken. He did reach out to support via chat.
The issue was that his icons were displayed on a "ghost" secondary monitor. Something we did not experience here. By manufacturer default, we leave the JPG1 jumper to enable, (Aspeed graphics driver) shows up on device manager + graphics card driver which could lead to showing a secondary monitor. JPG1 is a known jumper that if set to the pin 2-3, it disables the VGA port. What we have done in the past is enable IGFX (internal Graphics) and leave VGA by default on pin 1-2 for customer who would like to use all video outputs including VGA. In this case, this customer did not have a VGA monitor and his graphics card was showing as secondary. Support assisted the customer with moving the jumper to disable VGA to remove the secondary monitor option. As the customer was being instructed, he dropped and lost the jumper. I'm guessing that is where his frustration came in. Support did send him an overnight return label to have the computer set correctly.

In my experience from being in Support, I have noticed that more customers don't really use VGA. The decision I will make going forward is to disable JPG1 (VGA Aspeed graphics driver) to prevent it from happening again. I understand some customers might call asking that they want VGA enabled, in that case the customer will have to enable the Jumper again. I'm sure there are less calls to enable VGA than to disable the second monitor because of the jumper. It is SuperMicro setting that we cannot change. Either Enable VGA and onboard video with two graphics drivers showing, or disable VGA output."
Again, thank you for taking the time to share your experience and helping us improve. Matt M

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