Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Received wrong item, wrong size. Followed procedure to receive return label, they requested photo, sent photo, no reply. Contacted them several times about labels, they would not respond until I said... Vis mer

Vurdert til 1 av 5 stjerner

I purchased a suitcase after extensive research. Later that day, it was cancelled due to 3-4 week backlog. Why couldn't I been given the option of waiting? Why didn't they know when I booked it - t... Vis mer

Vurdert til 1 av 5 stjerner

Sent an email saying package is bent. No response. When I emailed asking where is shipment, I got a response saying they'll get with warehouse and a bunch of "!" Showing irritation I'm asking since I... Vis mer

Informasjon om virksomheten

  1. Koffertbutikk
  2. Klesbutikk

Opplysningene stammer fra ulike eksterne kilder

Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.


Kontaktopplysninger

1,1

Dårlig

TrustScore 1 av 5

548 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Reliable, good site

I've purchased two different pieces from this site on two different occasions. I would recommend to friends. Do your homework to compare prices, but I feel both orders were great savings and easy to order.

30. august 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Impressive

I was very impressed with the processing of my order,and how fast I received it.
I would not hesitate to place another order from Suitcase.com
BILL

30. august 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

really really long delivery time!

I ordered a carry-on suitcase for a trip two full weeks in advance and still did not receive it in time for my trip. The product to one week just to ship and over a week to get to me. Customer service was useless and had no information for me regarding when to expect delivery of my item. I got this email for a survey and I hadn't even received my product. Overall bad experience. Never again. Lesson learned. I will be returning this product whenever it finally gets here

28. august 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I found what I wanted for a good price and there were enough pictures for a clear view.

My husband really wanted another Samsonite 21" carry-on but with only two solid wheels instead of the popular four-wheeled spinners. After much searching both in stores and online we found what we were looking for within our price range. The transaction was painless, and it arrived in the time they said it would. I would buy from this site again.

22. august 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Why did my order ship on Tuesday if I placed the order on Sunday?

Why did they ship my order on Tuesday if I placed the order on Sunday?

21. august 2014
Anmeldelse skrevet uten oppfordring
Logoen til Suitcase.com

Svar fra Suitcase.com

Mr. Madden,

Thank you for your input. Your order was placed on a Sunday, therefore the processing did not start until Monday. For FREE GROUND SHIPPING orders take 24-48 business hours to ship. Your order shipped on Tuesday. We process our orders as quickly as we can and make all efforts to get your product to you as soon as possible. We are always striving to improve and we do appreciate your feedback. Enjoy your suitcases!

Safe Travels,
Customer Care
Suitcase.com

Vurdert til 1 av 5 stjerner

Sold an item they did not have

I ordered a piece of luggage from them that they indicated "In Stock". After a few days of no message regarding shipping, I called. They said that they had the item and it would ship "today or tomorrow". I waited. I called again the next day. Same story. I waited and still no shipping notice. I called again and was told the item would be in at the end of the week and that they were sorry for the inconvenience. Finally, someone called me and said the item was backordered by the manufacturer and it would not be in for three weeks. The order was cancelled and they refunded my money. However, I had to an extra $20 to get the item from another vendor. Great prices, but they don't deliver and do deceive.

20. august 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great website

Its a great site for luggage, fast and prompt service, if you are planning to travel domestic or international, best place to order your luggage, so what are you thinking, log on now :)

16. august 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What you see is what you get and it is awesome!

Suitcase.com is the best website I've found for quality leather goods--I am especially fond of well designed, high quality leather handbags, backpacks and accessories for work and travel. Suitcase.com will be my first stop from now on.

After weeks of searching for just the right bag, my red, Clark & Mayfield, cross-body laptop bag met all of my needs and exceeded my expectations. Excellent design and exquisite quality!

15. august 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very happy lady in Florida..

I had ordered from another company the exact same Samsonite suitcases... I found your website and, lo and behold, there were the same exact same suitcases for $62.00 total less. So, I cancelled the first order and ordered from you guys. The cases came very quickly also. Very happy with my purchase - like the suitcases very much.

12. august 2014
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv