Stratstone - Porsche Centre Nottingham Anmeldelser 

261
TrustScore 4.5 av 5

4,3

Beliggenhet

Bytt filial

Electric Avenue, NG2 1RS Nottingham, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!

Selskapet har svart

Vurdert til 5 av 5 stjerner

This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The greeting on arrival was pleasant and the offer of coffee very much appreciated. Michaela met me on time and was extremely helpful. It was a shame that the computer system let her down in trying to... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler
  2. Bilinspeksjonsstasjon
  3. Bilprodusent
  4. Bilreparasjon og -vedlikehold
  5. Oljeskift
  6. Bruktbilforhandler

Skrevet av virksomheten

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Skrevet av virksomheten

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

261 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(261)

4 480 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic recent experience with…

Fantastic recent experience with Porsche Centre Nottingham Service.
Car was booked in for software upgrades.
Great service from the team - Michaela and Kinna.
Car was quickly returned to me and I was kept informed all the way through the process.
Also given a great loan car ,which exceeded my expectations.

How does it get any better then this - keep up the good work Nottingham.

24. mars 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Mr Mcnallty,

Thank you for your kind words and for taking the time to leave this review.

We are thrilled that you were impressed with the service you received from Michaela and Kinna.

We are committed to providing excellent customer service and we are glad that you were happy with the loan car.

Customer Services

Vurdert til 1 av 5 stjerner

They can’t be bothered

I rang 3 times to book my car in for a service. Twice there was nobody to take my call. The third time they took my details and said they would call me back as once again there was nobody available to take my call. 3 week later and nobody called back. I went elsewhere and got good service.

3. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Tony,

We understand your frustration with the difficulty in reaching us by phone.

We strive to provide excellent customer service and apologize for the inconvenience you experienced.

We will review our processes to ensure we are responsive to customer inquiries.

Customer Services

Vurdert til 5 av 5 stjerner

Exceptional service with a personal touch - Porsche Nottingham delivers perfection!

From the moment we walked through the door to just have a browse they made us feel very much at home. A massive thank you to the lovely ladies at the front of house Rachel, Marie and Andrea - they are so friendly and helpful. Thank you 🙏.
Rean who stuck with us from the start of our journey to hand over day - absolutely superb. His patience, knowledge and kindness shone through. Thank you so much for helping us choose our lovely new Porsche. Last but certainly not least a shout out to Dave Bolton from the sales team, who worked hard to get a deal perfectly suited to us. Thank you guys, you really are the best and Porsche UK should be very proud 🫶🏻

26. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Melanie,

It's wonderful to know that you felt welcome from the moment you walked in.

We are incredibly proud of our team and their dedication to providing exceptional customer service.

We are so glad that Rachel, Marie, Andrea, Rean, and Dave were able to help you find the perfect Porsche.

We strive to create a welcoming and supportive environment for all our customers, and your kind words are a testament to our team's hard work.

Thank you for choosing us and for sharing your positive experience.
Customer Services

Vurdert til 5 av 5 stjerner

Excellent experience from my visit

Excellent experience from my visit to Porsche Nottingham today all expectations exceeded by the staff and technicians.

14. mars 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Andrew,

We strive to exceed customer expectations and are delighted that our staff and technicians were able to deliver on that promise.

Customer Services

Vurdert til 5 av 5 stjerner

Got my car in ASAP.

Got my car in ASAP.
Jenny looked after me and got my car back to me before the original agreed time.

11. mars 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Mr Charlesworth,

We appreciate your kind words about your recent experience with Jenny.

We're glad to hear you were pleased with the service you received and that your car was returned to you ahead of schedule.

Customer Services

Vurdert til 5 av 5 stjerner

Excellent from start to finish

Excellent from start to finish. Jenny kept me updated and answered all my questions and concerns

5. mars 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Dee,

It's wonderful to know that you felt well-informed and supported throughout the process.

We appreciate your kind words about Jenny's dedication to providing excellent customer service.

Customer Services

Vurdert til 5 av 5 stjerner

Brilliant service from start to finish

Brilliant service from start to finish. Super clear comms from Kinna Arden my service advisor and very careful
work by Josh the service technician. Staff are always friendly in Porsche Nottingham.

6. mars 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi,

Thank you for your kind review.

We are delighted to hear that you had a positive experience and that Kinna and Josh provided excellent service.

We appreciate your business and value your feedback.
Customer Services

Vurdert til 5 av 5 stjerner

TOTALLY WARM AND FRIENDLY

Welcoming and very friendly

4. mars 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Patrick,

We strive to create a welcoming and friendly environment for all our customers.

Customer Services

Vurdert til 1 av 5 stjerner

Great at sales, dreadful at after sales, avoid!

Could start by actually getting back to customers when requested to, had my car for 4½ days when should only have had it for 2, for what turned out to be a very minor job. Lack of transparency has also raised questions over the previous sale of the car also, with concerns being raised and not answered. Business to customer trust has been lost and I couldn't recommend these to anybody going forward.

2. februar 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Adam,

We understand your frustration with the recent service you received.

We value your feedback and take all customer concerns seriously.

We strive to provide timely and transparent communication, and we apologise that this was not your experience.

We will use your feedback to improve our processes and ensure that we are meeting the expectations of our customers.

Customer Services

Vurdert til 5 av 5 stjerner

Always a pleasure to visit OPC…

Always a pleasure to visit OPC Nottingham, the staff are friendly, approachable and professional. My recent visit was for some warranty work and it was diagnosed and repaired within 3 days which I didn’t expect, so great job.
Big shout out to Michaela from the service team, she’s brilliant and a great person too.

8. februar 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Wayne,

We appreciate your kind words and are delighted to hear about your positive experience.

We're thrilled that you found our staff friendly and professional, and that your warranty work was resolved quickly.

We're also happy to hear that you had a great experience with Michaela, we'll be sure to pass your feedback along to her.

Customer Services

Vurdert til 5 av 5 stjerner

Great service

Great service. Welcoming, rapid, clear communication and good value. The work was followed up the next day to ensure everything was as it should be.

11. februar 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Guy,

We are delighted to hear that you were happy with the service you received.

We appreciate your feedback and will continue to strive for excellence.

Customer Services

Vurdert til 5 av 5 stjerner

Staff amazing reception awsome

Staff amazing
Reception second to none
Mustn’t forget service people

31. januar 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Sandra,

It's wonderful to know our staff made such a great impression.

We strive to provide exceptional service and are delighted you noticed.
Customer Services

Vurdert til 5 av 5 stjerner

Pinnacle of customer service and engineering

The most professional, caring customer experience you can have bar none

30. januar 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Nick,

We're thrilled to hear you had such a positive experience.

We strive to provide exceptional customer service.
Customer Services

Vurdert til 5 av 5 stjerner

Great Porsche Dealership

Location is great, warmly greeted by the team on reception, offered a drink whilst waiting to be served.
Sales and Service team are great highly recommend this dealership

30. januar 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi,

Thank you for your kind words.

We are delighted to hear you had a positive experience at Porsche Centre Nottingham.

We appreciate your feedback and will share it with our team.
Customer Services

Vurdert til 5 av 5 stjerner

Service

Car collected and returned in good order. As expected.

23. januar 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Philip,

We appreciate your kind words and are glad to hear that your experience met your expectations.

Customer Services

Vurdert til 1 av 5 stjerner

No very good

Poor service

17. januar 2025
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Svar fra Stratstone - Porsche Centre Nottingham

Hi Timothy,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@stratstone.com

Kind Regards,
Customer Services

Vurdert til 4 av 5 stjerner
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Svar fra Stratstone - Porsche Centre Nottingham

Hi,

We appreciate your feedback and are sorry to hear that your coffee was too milky.

We strive to provide a consistently enjoyable experience for our customers, and we'll take your comments into consideration as we continue to improve our offerings.

Customer Services

Dette er Trustpilot

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