Stratstone - BMW Doncaster Anmeldelser 

473
•
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Wheatley Hall Rd, DN2 4SR Doncaster, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We went to several car dealerships in Doncaster and Stratstone was by far the best. The showroom, the staff and whole experience was on another level. Our salesman was Martin. He was kn... Vis mer

Vurdert til 5 av 5 stjerner

Had an Amazing Experience buying my new car. Right from my initial appointment to purchase . I went in with the hope of buying a used car. But Arjuin Singh delivered an exceptional service, made me... Vis mer

Vurdert til 5 av 5 stjerner

We recently bought a new BMW from the Doncaster Branch. We would like to give Hamad Khan our Sales person a huge thank you for his professional, informative and friendly service throughout the sale.... Vis mer

Vurdert til 1 av 5 stjerner

Your used sales team failed to meet basic standards. I bought an M3 for £35,550 with undisclosed cigarette burns in the passenger interior. I trusted the BMW Approved Used process and Stratstone’s o... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler
  2. også i
  3. Bilinspeksjonsstasjon
  4. Bilprodusent
  5. Bilreparasjon og -vedlikehold
  6. Bruktbilforhandler
  7. Oljeskift

Skrevet av virksomheten

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Skrevet av virksomheten

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Kontaktopplysninger

  • Wheatley Hall Rd, DN2 4SR, Doncaster, Storbritannia

  • 01302 976690

4,7

Enestående

TrustScore 4.5 av 5

473 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(473)

4 560 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM - THEY ARE A SCAM!
Absolutely awful experience. They took my money and provided NOTHING in return. Customer service is non-existent, and they refuse to resolve issues. I strongly recommend staying far away from this company. Total scammers!

26. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com

Thank you,
Customer Services

Vurdert til 5 av 5 stjerner

EGR cooler replacement

EGR cooler replacement. Great service. Kept me informed throughout and finished quicker than expected. . Allowed me to wait and work. Car came back clean...washed and vacuumed.

29. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Andy,

We appreciate your kind words and are thrilled to hear about your positive experience.

We strive to provide excellent service and are glad you found our team helpful and efficient.

We're happy you were comfortable waiting and working while we completed the service.
Customer Services

Vurdert til 5 av 5 stjerner

Fantastic Service

I recently had the pleasure of working with Nick, the Service Manager at BMW Doncaster, after bringing my car in for an electrical issue. From the moment I arrived, Nick's professionalism and expertise were evident. He took the time to listen carefully to my concerns and explained the diagnostic process in a clear and detailed manner, which immediately put me at ease.

Nick kept me updated throughout the entire process, ensuring I was well-informed about the status of my car. His communication was timely, and he went above and beyond to make sure everything was addressed. Not only did they solve the electrical problem, but they also made sure the car was thoroughly inspected and running at its best.

The level of care and attention to detail that Nick provided was outstanding, and it's clear he takes great pride in delivering excellent customer service. Thanks to his efforts, my experience was stress-free and enjoyable. I couldn't be more satisfied with the service at BMW Doncaster and would highly recommend Nick and his team to anyone in need of top-notch automotive care. Thank you again for all your help!

11. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hello Jake,

We are thrilled to hear about your positive experience with Nick, our Service Manager.

It's wonderful to know that he was able to provide you with such exceptional service and address your concerns with professionalism and care.

We appreciate you taking the time to share your feedback and will certainly pass your compliments along to him.

Customer Services

Vurdert til 5 av 5 stjerner

Highly Recommend

Took delivery of new BMW 1 Series M Sport last month and throughout the process experienced very helpful and efficient customer service. Special thanks must go to Martin for his highly professional manner and friendliness in dealing with all matters and for his ongoing support. Very much appreciated and would be happy to recommend BMW Stratstone, Doncaster.

31. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Jennifer,

Thank you for taking the time to leave this positive review.

We are delighted to hear that you had a positive experience purchasing your new BMW 1 Series M Sport.

We are glad you were happy with the service you received from Martin and appreciate your kind words.

We look forward to welcoming you back in the future.
Customer Services

Vurdert til 5 av 5 stjerner

From our first visit to the showroom to…

From our first visit to the showroom to driving away in our brand new M120 Harvey was friendly helpful and professional in everything he did with us, overall a great experience

31. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Colin,

It's wonderful to know that Harvey provided such excellent service throughout your journey.

We strive to make every customer feel valued and supported, and we're glad you had a great experience.

Customer Services

Vurdert til 5 av 5 stjerner

Very friendly staff

Very friendly staff. More than happy to help out.
Work carried out was very satisfactory.

21. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Andrew,

Thank you for your kind words.

We're glad to hear you had a positive experience with our staff and the work we provided.

Customer Services

Vurdert til 5 av 5 stjerner

Great friendly service from all members…

Great friendly service from all members of staff during my purchase of a new BMW. Thank you for making the process as easy and straightforward as it could be.

24. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi

Thank you for your kind words.

We are delighted to hear you had a positive experience and that our team provided excellent service.

Customer Services

Vurdert til 5 av 5 stjerner

Friendly staff welcomed you on arrival…

Friendly staff welcomed you on arrival regular updates on vehicle

31. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Gayle,

Thank you for your kind words.

We're delighted to hear that you had a positive experience with our staff and appreciate your feedback.

Customer Services

Vurdert til 5 av 5 stjerner

Brilliant car and service

My wife and I bought a 2021 plate 530D from Stratstone Doncaster. We dealt with Craig who was amazing from start to completion. He looked after us every step of the way. If you decide to choose a BMW for your next car pop in and ask for him.

1. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi,

We're thrilled to hear about your positive experience with Craig.

It's wonderful to know that he provided such exceptional service throughout your purchase.

We appreciate your kind words and are glad you're enjoying your new BMW.
Customer Services

Vurdert til 5 av 5 stjerner

Amazing customer service from start to…

Amazing customer service from start to finish. Would highly recommend to friends and family.

9. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hello Rachel,

Thank you for your kind words!

We are thrilled to hear you had a positive experience.
Customer Services

Vurdert til 5 av 5 stjerner

I am satisfied because they were very…

I am satisfied because they were very fast and accurate

15. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi,

We appreciate you leaving us a review - thank you!

Have a nice day!
Customer Services

Vurdert til 5 av 5 stjerner

Buying my X1 from BMW Stratstone

Buying my X1 from BMW Stratstone, Doncaster was pain free. Salesman, Martin guided and supported the process, with no hint of pushy sales tactics. All round super friendly with an excellent attitude towards their “partner” customers. Would highly recommend purchasing from this dealer.

25. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hello,

Thank you for your kind words.

We are delighted to hear that you had a positive experience BMW Doncaster.

We are proud to have Martin as part of our team and their commitment to providing excellent customer service.

Customer Services

Vurdert til 5 av 5 stjerner

Review on BMW one series purchase

Really happy with the service and staff love my new car would highly recommend Bmw Stratstone Doncaster

31. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Nichola,

We are delighted to hear you had a positive experience and love your new car.

We strive to provide excellent service and are happy to know we exceeded your expectations.

Customer Services

Vurdert til 5 av 5 stjerner

Would Highly Recommend!!

Recently purchased a M3Touring in September, Luke from Sales was great throughout the process. Everything was streamlined and not pushy at all.

29. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hello,

We're thrilled to hear about your positive experience with Luke and the M3 Touring purchase.

We appreciate your feedback and are glad you found the process smooth and comfortable.

Customer Services

Vurdert til 5 av 5 stjerner

Clean showroom

1. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Jamie,

A big thank you for leaving us a 5* review!

Have a lovely day!
Customer Services

Vurdert til 5 av 5 stjerner

Stress free purchase throughout

I want to pass on my experience with BMW Stratstone of Doncaster with my recent M5 purchase.
Luke handled everything between myself and the finance progress throughout. Always on hand with any questions and quick to action them as well as keeping me informed.
Even after my purchase he made sure that I was fully satisfied with the car and on hand with any car setup advice.
Will definitely check their stock in future for another car when the time comes, thank you :)

10. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Marc,

Thank you for taking the time to share your positive experience.

We are delighted to hear that you had such a positive experience purchasing your M5.

We are proud to hear that you were happy with the service you received.

We strive to provide excellent customer service and we are glad that you found Luke to be helpful.

We appreciate your kind words and look forward to welcoming you back again soon.
Customer Services

Vurdert til 5 av 5 stjerner

Thank you Derwyn

I am an established new car buyer at Stratstone and even though I don’t live in Doncaster I keep returning because of their excellent standards of customer service. They are never pushy, always helpful and nothing is too much trouble. In expressing my appreciation for this standard of service, I must single out Derwyn Edwards. He always takes the time to understand exactly what I want, makes sensible suggestions about how I can best meet my aspirations and patiently guides me through the process of fulfilling them. He is, in every sense, a class act. Thank you Derwyn!

26. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Steve,

Thank you for your kind words and for taking the time to leave this review.

We are delighted to hear that you have had such a positive experience with Derwyn.

We strive to provide excellent customer service and we are glad that you have found our team to be helpful and attentive.

We appreciate your continued business and look forward to welcoming you back again soon.

Customer Services

Vurdert til 5 av 5 stjerner

Fantastic service from the moment we…

Fantastic service from the moment we entered the showroom to the moment we drove our new car away .Very professional staff and management.

18. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Beverley,

We're so happy to hear you had a positive experience with our team.

We strive to provide excellent service and are thrilled you enjoyed your time with us.

Customer Services

Vurdert til 5 av 5 stjerner

New 1 Series - Stratstone BMW Doncaster

I was more than happy to return to the Stratstone BMW team in Doncaster for my new 120 M Sport which I took delivery of in October.

The service received from my original enquiry through to delivery was exceptional. A special mention to Tom Ruff who even came in on his day off to do the vehicle handover.

I’m loving the new F70 1 series and happily recommend Stratstone BMW Doncaster.

5. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi,

We're so pleased to hear about your positive experience with our team in Doncaster.

It's wonderful to know that you were happy with the service you received from your initial inquiry through to the delivery of your new 120 M Sport.

We're especially grateful for your kind words about Tom, and we'll be sure to pass your feedback along to him.

We're delighted you're enjoying your new F70 1 series.
Customer Services

Vurdert til 4 av 5 stjerner

Generally really good service

Generally really good service - nice and efficient and friendly team. Only slight negative is chasing for a status update. The text is helpful but speaking to a person quickly after would be great!

11. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Robert,

We appreciate your kind words about our team's service.

We're glad you found them friendly and efficient.

We understand your frustration with the need to chase status updates.

We're always looking for ways to improve our communication and will take your feedback into consideration.

Customer Services

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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