Strachan Anmeldelser 

A small room was transformed into a delightful alcove library by the Strachan company whose designer, surveyor and fitter were all a pleasure to work with. This otherwise disregarded space is now a pleasant retreat with elegant presence and function in my home.

An excellent service from design to fitting.
Delighted to have chosen Strachan for our bedrooms and dressing room. Perfection and satisfaction

Excellent quality furniture (fold down bed). Had it for years and very little has ever gone wrong with it (all have been as a result of wear and tear). Staff are extremely friendly and efficient and do go that extra mile to make sure you are happy. Very impressed with their service over the years.

We downsized to a flat this year and needed clever storage for a small bedroom. The process was really organised and efficient. The surveyor Howard visited twice to talk through designs which included wardrobes, a chest of drawers and a pull down small double bed. He had sample finishes and handles so we were able to see the colours in the room before finalising the plans and signing off on the drawings. The schedule for fitting was fixed and the end result is a beautiful dressing room/ occasional guest room/ second TV room which we love!
Great professional service from start to finish, thank you!

I have just had some work at my apartment done by Aaron. He fitted out my office with a folding bed. He arrived on time worked very hard and was polite. Excellent job.

Delighted with my new office with a drop-down bed. It's a great design, very high quality, looks very smart and is excellent. The bed is brilliant and comfortable, which definitely beats a sofa bed. It's not the cheapest, but I suppose you get what you pay for. I was slightly disappointed with the handle selection, so I supplied my own, and they look great. The Strachan team are very nice and super helpful, and the fitter, Lawrence, went above and beyond to make sure it was perfect!

Had a designer come round to quote, this was the good bit. Took their time to draw out a design to our requirements and left us with a quote.

The bad part is the constant sales follow-up calls from central office, particularly the call at 8am this morning that woke me. Is it really necessary to call customers at this time when it hasn't been pre-arranged?

This is our second piece of bespoke fitted furniture that we have from Strachan. We were so delighted with our dressing room and wardrobes in our own bedroom we decided to also have some wardrobes fitted in the guest room. I can’t recommend this company highly enough, Simon who designed for us on both occasions did such a wonderful job. And how nice it was to see actual drawings by hand rather than everything just done on a laptop. Howard the surveyor was excellent- after his visit a few things from the original design had to be amended to accommodate the loft hatch, but we were kept informed and received a letter and updated designs to sign off and return to show that we were happy with this. We also had an angled door that had to be fitted at a later date so the angles could be measured exactly- even though we had a slight delay on this we were kept updated on this so it wasn’t a problem. The gentleman that came to fit for us was just brilliant, so down to earth, highly skilled, polite and accommodating- I particularly enjoyed his singing in the morning along to his radio!! He did a fantastic job and we are again delighted with the finished product. I have nothing negative to say about this company- the furniture has transformed our house.

Have been pleased with our furniture fitted by Strachan.

The requirement was for fitted wardrobes (different configurations) in two bedrooms. Strachans were able to accommodate different install dates and separate payments.
The design/specification and sign off process is highly formalised and making changes will protract the process. A couple of 'wrinkles' occurred along the way as well but were resolved. Getting the end result right is the most important outcome and we did achieve that.
A special recognition for Giovanni who was the fitter on both installations. His work was to a very high standard and he achieved great results to our complete satisfaction.
Strachans will not be an inexpensive solution but the quality of finish both externally and especially internally is clear to see.

Downsizing from a smaller house, we wanted to refurbish a converted garage which had been used as a simple office to serve a variety of needs. Disappointed, having trawled through what a number of cheaper fitted furniture firms had to offer, we visited Strachan’s, and, shown round by one of their designers, we quickly sensed we had come to the right place.

Over the next few weeks, we worked with Phill (the designer), discussing our long check-list of needs and wishes that developed into a creative interactive process of producing successive drafts of plans and detailed drawings until we were satisfied.

Six weeks later, with contracts signed, Aaron arrived. A skilled fitter, and very personable, and with an amazing eye for detail, Aaron worked away for five days, measuring, trimming and installing a myriad of units, fitting the electrics we had ordered, discussing the finer points of the installation as he went along, and before he left, ensuring we were completely happy with his work.

When Aaron had finished, we had a multi-purpose room of (light-coloured) New England English Oak floor-to-ceiling fitted units: a study with a huge desk and drawers; multiple bookshelves and cupboards for lever-arch files; two coat cupboards; a glass-fronted, and glass-shelved display cupboard; a recessed ‘meditation space’ fitted with an overhead light convertible to a single bed for guests; a spacious pantry cupboard and cleverly-designed additional storage units.

A perfectionist, Aaron rejected a tall cupboard door that was slightly chipped and ordered another. Six weeks later a second fitter arrived with the replacement which he, too, rejected as it also failed Strachan’s high-bar quality standards. Yesterday, early June, the third replacement door was fitted, though we had already been using the units for a couple of months.

Overall, I cannot recommend Strachan’s more highly. Though not cheap, the quality of the units and the professional skills of the designer and fitters and their desire to keep us abreast of development ensured that a bespoke room has been crafted which is both functional and aesthetic which we are delighted with and which will clearly last for many years. Strachan’s final attribute is that from start to finish, they provide the customer a huge intangible - peace of mind that the furniture they design and build will be installed without the customer having to worry.

From the planning to the installation, we’ve been impressed by the excellent level of customer service and communication. Hayley and Claire were extremely helpful. We were delighted to see the finished result this week of our Murphy wall bed and library wall beautifully finished in taupe with aged gold hardware. To say we are thrilled with the craftsmanship and excellent installation would be an understatement.
Steve Kitt was the excellent Strachan craftsman who spent two days at our flat building our new furniture. He was excellent and a wonderful ambassador for the company. Polite, friendly and a very fast and competent craftsman. Strachan is reassuringly expensive but worth every penny. Thank you/

Strachan previously installed a range of units in our office/bedroom some ten years ago, which is still as immaculate now as it was on installation. Because of this, we decided to use them again to have fitted units in our spare bedroom. From design planning to completion, the process has been good. Apart from one part not being available, resulting in a later visit, there was also a mix up with the bedroom stool being the wrong colour, but this was resolved and was delivered today to complete the installation. Aaron, the fitter, was polite, very hardworking, clean and tidy, and kept us entertained with his singing. We advised him not to give up the day job! The installation was quite expensive, but as others have said, you get what you pay for. Also a 10 year guarantee. We would recommend.

From the moment I got in touch with them it was the beginning of a wonderful experience! Their attention to detail was impressive, their staff are very pleasant, and nothing is too much trouble. I chose a fold down bed with integrated cupboards and the quality is fabulous and they were fitted to the highest standard. I can highly recommend Strachan for both product and exceptional service.

We are really pleased with our new home office Strachan furniture. This process was made all the better by "Aaron" - the installation engineer who went above and beyond in all the work he carried out. A thoroughly nice "chap"who is a credit to Strachan, even if his singing is something to be desired!

Strachan have just finished installing a fitted bedroom including a Murphy bed. We are absolutely delighted with the end result. The design process was thorough and and supportive. The fitter Pete needs a special mention his attention to detail and skills are exceptional. Thoroughly recommended.

Great product, good design process, not unreasonable price (not cheap but you get what you pay for!), very good experience with communication and fitting. All-in-all an extremely positive experience from every point of view. Back office support and communication good, did exactly what they said they would. Thank you! 10/10

Strachan appear to be the only furniture makers to offer true bespoke fitted furniture. My study was very complex to meet multiple needs and they met every challenge to get me exactly what I wanted. Excellent job from design to installation with superb customer service.

Exemplary customer service - the best. Bought office and bedroom furniture from Strachan about 20 years and, due to recent office refurb, I’ve needed some spares. Strachan customer team have promptly sent out parts, no quibble. Sometimes, it is worth paying a little bit more for quality and customer care.

Great experience from design to installation.
We approached a number of companies and Strachan’s designer proposed a solution that best met our requirements. This was a bespoke design and not handicapped by having to fit within a restricted list of unit sizes. We are impressed by the high quality of the units delivered and the care taken during the installation.