DO NOT ORDER. Poor communication, multiple emails sent before a reply is received. They never or hardly reply to emails. Sent bogus Australia Post tracking numbers that didn’t even exist, Still wait... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Such a disgusting business, they don’t respond. It’s been 7 weeks since my boyfriend ordered something for me, she keeps saying she’s sent it out and then said she APPARENTLY sent out another one. I l... Vis mer
Never got order update for my bag that I purchased 1/16/25 No order number given only confirmation of Tracking number WCX9Q010034861025 Finally found the original email n hit tracking number to f... Vis mer
I’ve ordered four necklaces from here and they have been amazing quality, especially the detail that goes into the packaging and the necklaces itself of course! Stella is a really nice businesswoman w... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Love them so much!
Ordered my custom necklace and I have been wearing it for 5 months. The quality is great because they usually tarnish, however this one is still shiny and the colour is the same (even though I wear it in the shower). Shipping was quick and stella is so nice.
Scam !!!
Scam !!!! My partner had ordered at the start of December got a tracking number sent that doesn’t exist !!! We have both tried to contact them with no reply, horrible customer service he paid 155 aud for this order
SCAM. Don’t buy from them
I have been waiting over 6 weeks for any response or update for my order. DO NOT BUY FROM THIS BUSINESS!
I placed an order for a choker of $70 AUD and recieved an email saying thank you for your order - please allow 1-2 weeks to ship as pieces are made to order. I allowed two weeks to lapse and then started to ask for updates via email. I’ve also DM’d via Instagram and left comments asking for a reply. It’s been 6 weeks with NO UPDATE or REPLY. At this point I just want my money back. Absolute scam.
I ordered for a month ago.but i haven't…
I ordered for a month ago.but i haven't recieved it yet..I contacted them manytimes.They have never answered me...
and i found this review.Some people said same situation.
They must be cheater!!
refound my money!!
I ordered on the 12th September and it…
I ordered on the 12th September and it is now 26th November and still waiting. My emails have gone unanswered and now they come back as undelivered. $100 down the drain. I have 8 pieces of jewelry from stella the collection and no problems until now. I'll never order from her again.
Stella the collection out of business??
Please do NOT order from stella the collection. In the past they were good, but I believe they must have gone out of business. An order that I placed in August still has not arrived and has now disappeared from 'shop' tracking. My messages go unanswered so I'm assuming that I've lost my money.
SCAMMERS!!!
SCAMMERS!!!! Won’t answer messages via email, TikTok, instagram and website. No order or refund. SCAM!
Fake business and total scam
I'd love to hear from those giving a glowing review as I believe they are a scam.
I haven't recieved my product and can't get a response or get them to contact me back using every method available to me.
It's a complete scam I believe, would love to be surprised and have them respond/deliver but it's money lost!
I was so worried about buying necklaces…
I was so worried about buying necklaces online simply because of bad previous experiences. I ordered a necklace a few months ago and didnt want to review until I wore it. The quality is insane! I wear it to the gym 4 days a week and it doesn't tarnish or change colour.
I have been ordering since 2021 and…
I have been ordering since 2021 and everything is amazing. I was skeptical because the prices are cheaper than others I have seen, but i decided to take a chance. after 2 years of wearing the necklaces and bracelets, they have not tarnished and I also wear them in the shower and to the gym. Stella is a delight to communicate with and it feels great to be able to support a small business.
Just received my 7th order and I am in…
Just received my 7th order and I am in love. The quality of the necklaces are amazing and Stella is so easy to communicate with. Would recommend if you're looking for high quality jewellery that isn't overpriced.
Scam Scam Scam
I was told to cancel my PayPal dispute because my order was on hold. Unfortunately I was lied to about it and scammed $155 dollars. She or whoever it is behind this scam told me to cancel my dispute as it takes 2-3 weeks to get the metal printed on after I purchased it on the 22nd of April. It is June 20th now and I am still yet to receive any updates or any information. Their number does not work and nor does their email.
Please don’t fall into the same trap I got myself into.
Very bad customer service 4 weeks later…
Very bad customer service 4 weeks later no delivery yet when they said 1-2 weeks. It’s like this is a Scam. I have emailed and message through Facebook. As they say have any questions feel free to message us is a absolute joke! They don’t even respond. Where’s my order??? can’t even answer that. Don’t order from them they will take your money and run. If I don’t get a reply soon I’m taking you to court.
I have ordered 7 times and have loved…
I have ordered 7 times and have loved everything I have gotten. I have also referred so many of my friends and family members who all love the brand and Stella herself. Amazing service and she is always going above and beyond!
Amazing service
Amazing service. Stella is so beautiful with her jewellery, and so worth the wait. I’ve ordered at least 4 times from her and she never disappoints.
LOVE
Just received my first order from Stellathecollection, my package arrived super fast and Stella was great to communicate with. My bracelet is absolutely beautiful the quality is amazing and the prices are so affordable! Did I mention how pretty the packaging is! Will definitely be ordering more pieces in the future thank you Stella :)
So Beautiful 😍
I am so amazed how the pieces have came out, the jewellery are absolutely outstanding and elegant , in love with the packaging so adorable and gives you so much joy when you open them.
Stella is such a wonderful person and very helpful with anything you need she’s quick with her response also super sweet to talk too, I would definitely recommend.
IN LOVE
I'm very obsessed with my new jewellery pieces 😍 Such amazing quality at affordable prices, and as well super cute packaging!
Stella herself is very nice and friendly. Whenever I needed a question answered she was very quick to respond and was very lovely about it.
Its not just about the product
Its not just about the product, its about the experience that you get while opening the package. They put heart and soul in their products . Feels like your product is packed with a lots of love and care . Ordered necklaces twice from them . Their chains are such a good quality.
Really happy . Definitely i will keep placing orders in future.
❤️
Highly recommended
Highly recommended. I am so impressed with the quality of the jewellery and the packaging is amazing!
The only issue i had was with the shipping but they have great customer service and they checked and responded to me right away.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








