Stekjesenzo Anmeldelser 

My plants are thriving. Unlike my self-control. 🌿😅

“I’ll just get one,” I said. Three orders later, my living room looks like a tropical documentary.

The packaging? Impeccable. The plants? Healthier than me after a green smoothie.
Customer service? If they were a plant, they’d be a Monstera: full of heart and thriving in any condition.

This shop is a dangerous place for people with good taste and no shelf space. 10/10, would overcommit again.

Altijd goede ervaringen bij deze website. Vandaag ook weer mooie planten besteld. Verzending is altijd snel en alles netjes ingepakt. Alle bijzondere planten die ik in huis heb komen hier vandaan! Ik raad het al mijn vrienden en familie aan :)

Mijn favoriete shop om allemaal soorten planten te scoren voor leuke prijzen. Ik heb al meerdere keren hier besteld en ik ben nog nooit teleurgesteld. Zeker een plek die ik aanraad aan vrienden en familie!

Ik ben al sinds november bezig met een mislukte levering waarin 2 zeer duren planten en een pot kapot en dood geleverd zijn.
Eerst kreeg ik nog wel contact, maar na alle info en foto's opgestuurd te hebben was er stilte.
Ik heb na anderhalve maand nog een keer een mail gehad dat alles in de spam was gekomen en of ik nog een keer de info wilde sturen, maar tot op heden is er geen oplossing of contact geweest.

Ontzettend balen, wat een slechte service en verspilling van je (te veel) geld!

Zij sturen planten als er 's nachts vorst is. Ze nemen niet de moeite om op vier e-mails te antwoorden, totale klantignorantie. Ik raad het niet aan.

compro delle piante, mi arrivano marce. lo faccio presente e la risposta, arrivata dopo due settimane, è che mi rispediranno le piante. da allora mando email ogni settimana per aggiornamenti ma non rispondono. altre vie di comunicazione (fb, ig) idem. poco seri

I WAS really satisfied with this company until I had a 230€ order, that they didn't send. I have tried to email them for two weeks now, no answers. Nothing. Át least they could explain the situation, but nothing. I'm very angry, because I was satisfied with their plants, its just the customer support that is beyond terrible.

Les hice un pedido de una alocasia Yucatán princes variegada y me escriben diciendo que hubo problema de stock y que no la tienen....me dicen que me devuelven el dinero. Después de un mes, siguen sin hacerme la devolución y ya no me contestan a los correos. Fueron 170 euros!!!
Muy mala experiencia, y por lo visto lo han hecho más veces

Terrible customer service.. The plants were overwatered and I am left with smelly soil and mushy plants that are dying... Would not recommend

I ordered a plant in July, and it arrived in extremely poor condition. The soil was overly wet and tightly packed in a plastic bag. Most of the roots and the newest growth were already rotten upon arrival, and the soil smelled really bad.

Initially, they responded to my emails but blamed me for not choosing express shipping, claiming that 6-day shipping time was too long for the plant. If that’s the case, why even offer normal shipping if they can’t pack plants properly for it? Additionally, they shipped my order on Tuesday, despite their website stating they only ship on Mondays for orders outside the Netherlands. This likely caused the package to get stuck in transit over the weekend.

A healthy plant should not be in such poor condition after 6 days shipping time if it is correctly packed. Despite this, they refused to take responsibility, repeatedly reminding me that the shipping is at my own risk and denying any compensation under their terms.

After weeks of emailing, they offered a shopping credit worth 20% of my original purchase for my next order as a ”gesture of goodwill,” but they never actually provided it. They eventually stopped responding to my emails until they finally replied a week ago (after three months of ignoring), but the issue is still unresolved since I haven’t heard back from them again.

I have ordered from this shop many times and spend 100s of Euros as I love plants, without issues but this time, one plant arrived sick and dying so I reached out by email with images but have never gotten a reply in the last two weeks (3 emails) and there is no telephone number listed.

Previously one could pay with Klarna, there I could have opened a case, now payment is credit card or immediate eft.

Update, downgraded review to one star as after numerous emails and one reply of compensation, neither a reply nor compensation ever came after 4 December.

De levering ging vlot en de plantjes waren goed verpakt.

Opgelet op de planten zitten TRIPS!

I ordered a Monstera Aurea Variegated with 3 leafes. She arrived with 2 leaf completely broken. I wrote to the support team a week ago but they ansered 1 time, and after simply disappear. So I have a broken plant and no help from them.

Overzichtelijke site met mooi aanbod van specials en mijn bestelde plant was binnen de week verzonden en aangekomen.

Ich bin von diesen Pflanzen einfach nur begeistert. So schöne Raritäten.
Immer gepflegt. Und geht doch mal was schief, sind sie immer bemüht.
Absolut zu empfehlen

I have ordered several times over the past two years and now I want to share my experience.

All my plants from them are amazing! Great genetics, very strong, and the packaging was perfect for transportation. So, honestly, buying from this website is perfect ! Thank you !

Great store with pretty plants. Fast delivery and really often some special gifts/offers. Will definitely order again.

I placed an order with Stekjes &zo and was scheduled to receive my order through delivery by DPD on May 14th. Due to an error with the delivery, my package wasn't left at my door as requested, or left at a pick up point, but instead sent back to Stekjes &zo, where it arrived on May 15th (I checked with DPD). I sent an email to Stekjes &zo that same day to explain the situation and request the package to be sent again. They got back to me on May 21st through email saying they were going to look into the situation and would get back to me. It's currently June 11th and they have been completely unresponsive. All my attempts to contact them through two different emailaddresses, instagram and a business phone number I found for the HR contact have gone unanswered so far. I have yet to receive any response or money back. This is my last attempt to be contacted. Keeping my order and my money is theft and I will be taking additional steps if there's no response within the next two days.

Edit: They refunded my money (ex. shipping fee) and one of their employees reached out with an apology email explaining the situation, which was basically miscommunications and/or administration error. They did offer a voucher with their apology. Which is acceptable.

Mir wurde eine halb tote Pflanze zugeschickt die augenscheinlich schon mehrere Wochen nicht gewässert wurde. Die Erde war staubtrocken und einige Blätter schon abgestorben.

Die Versanddauer betrug lediglich 2 Tage, das bedeutet die Pflanze muss schon komplett vertrocknet verschickt worden sein.

Auf diverse E-Mails an jegliche Mail Adressen erfolgte keinerlei Reaktion.

Nog geen eens 1 ster waardig. Een dure plant besteld van ruim 100 euro. Netjes een bestelbevestiging gekregen via email maar vervolgens nooit een plant ontvangen. Na aandringen via email (waar ook zelden tot nopit op gereageerd wordt) mocht ik een andere plant uitkiezen voor hetzelfde bedrag. Dit heb ik gedaan en vervolgens heb ik dit ook nooit ontvangen. We zijn nu bijna 2 maanden verder en ze hebben nog steeds geen geld teruggestort. Gaat helaas een gevalletje rechtsbijstand worden. Geen aanrader dus vanuit mijn kant.