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StairBox Anmeldelser 

6 265
•
TrustScore 5 av 5

4,8

Snekker
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What an absolute god send of a company, from purchasing to after sales and delivers, Stair box has gone above snd beyond to help us transform our tired home, into something i would never had seen.... Vis mer

Vurdert til 5 av 5 stjerner

An absolutely fabulous new staircase was made for us by Stairbox. The ordering and instructions were easy to follow and the staff were extremely friendly and knowledgeable when I called for some extr... Vis mer

Vurdert til 5 av 5 stjerner

Quality service from outset. It was just over a week from order to delivery. They kept us updated and we had a 2 hour slot for delivery and we could track the driver which was a great help. The stairs... Vis mer

Vurdert til 5 av 5 stjerner

Excellent product and service. From designing to delivery everything was perfect. When I had some questions to ask, your team were professional and knowledgeable and very clear in their instructions.... Vis mer

Informasjon om virksomheten

  1. Snekker
  2. også i
  3. Gjør-det-selv-butikk
  4. Møbelbutikk
  5. Oppussingsforretning
  6. Trappeentreprenør
  7. Tømrer/snekker

Om StairBox

Skrevet av virksomheten

StairBox are a leading UK manufacturer and supplier of timber staircases and stair parts.

Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.

Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.

As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.

As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.

Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery

We make stairs... easy

Skrevet av virksomheten

Instant quotes and easy ordering
Design and buy online using our StairBuilder tool, or get in touch with our expert team who'll support you through every stage of the process.
Quality you can trust
Combining cutting edge technology with hand finishing, we offer an exceptional product at the most competitive prices on the market.
Delivery in as little as 7-10 days
7-10 working days is our average lead time for standard staircases. We use our own transport fleet and drivers to ensure your products arrive on time in perfect condition.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(6 265)

1 150 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

Good but……

Good but…… everything fits together very well, and there was a pleasant amount of parts pre assembled compared to what I’d be supplied by joinery shops (I’m a carpenter) be prepared though, it’s the knottiest lowest quality softwood I’ve ever worked with. The stairs took so much prep before de oration it was ridiculous

30. mars 2026
Vurdert til 2 av 5 stjerner

Damaged stairs

Sent 2 emails straight away about a damaged oak staircase that had been filled poorly. Still no reply in 2 weeks.

Annoyed they have attempted to fill oak stairs and done it poorly

26. august 2026
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Svar fra StairBox

Hi Adam, we're sorry to hear of this. We'll look into this email that you've sent to us and provide the best resolution possible. Please be aware that we wouldn't leave an email from a customer so we will be investigating this too.

Vurdert til 5 av 5 stjerner

The Company is great to deal with

The Company is great to deal with. Very helpful staff when we needed help with the design of the staircase and balustrade. The delivery was on time and the delivery driver was very helpful. The staircase itself is terrific, very robust and was easy to install. The only issue we had was on the website, where we could not trace orders, but it was easily resolved via a telephone enquiry

24. august 2026
Vurdert til 5 av 5 stjerner

Good Experience

Good Experience, great service, good quality and arrived on time. Amazing transformation at a reasonable price. Only challenge for a couple of DIY Amateurs was getting the correct measurements for the angles.

17. juni 2026
Vurdert til 2 av 5 stjerner

Incorrect products delivered

Incorrect products delivered - 1 x wrong sized glass panel, and 1 newel post missing. Not identified till period later when joiner came to install.

No delivery note received with the goods, so not possible for the home owner to check off the goods.

4. august 2026
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Svar fra StairBox

Thanks for your feedback, we can see that you've emailed us today regarding this, we're looking into this and can see that the correct amount of posts were supplied, but this will be sorted for you, the glass is being investigated with our suppliers.

We'll keep you updated on this and the next actions through emails.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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