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StairBox Anmeldelser 

6 258
•
TrustScore 5 av 5

4,8

Snekker
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What an absolute god send of a company, from purchasing to after sales and delivers, Stair box has gone above snd beyond to help us transform our tired home, into something i would never had seen.... Vis mer

Vurdert til 5 av 5 stjerner

An absolutely fabulous new staircase was made for us by Stairbox. The ordering and instructions were easy to follow and the staff were extremely friendly and knowledgeable when I called for some extr... Vis mer

Vurdert til 5 av 5 stjerner

Quality service from outset. It was just over a week from order to delivery. They kept us updated and we had a 2 hour slot for delivery and we could track the driver which was a great help. The stairs... Vis mer

Vurdert til 5 av 5 stjerner

Excellent product and service. From designing to delivery everything was perfect. When I had some questions to ask, your team were professional and knowledgeable and very clear in their instructions.... Vis mer

Informasjon om virksomheten

  1. Snekker
  2. også i
  3. Gjør-det-selv-butikk
  4. Møbelbutikk
  5. Oppussingsforretning
  6. Trappeentreprenør
  7. Tømrer/snekker

Om StairBox

Skrevet av virksomheten

StairBox are a leading UK manufacturer and supplier of timber staircases and stair parts.

Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.

Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.

As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.

As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.

Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery

We make stairs... easy

Skrevet av virksomheten

Instant quotes and easy ordering
Design and buy online using our StairBuilder tool, or get in touch with our expert team who'll support you through every stage of the process.
Quality you can trust
Combining cutting edge technology with hand finishing, we offer an exceptional product at the most competitive prices on the market.
Delivery in as little as 7-10 days
7-10 working days is our average lead time for standard staircases. We use our own transport fleet and drivers to ensure your products arrive on time in perfect condition.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(6 258)

1 143 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

I’ve fitted hundreds of flights of…

I’ve fitted hundreds of flights of stairs, overall I found stairbox very good. The interactive design tool is excellent, delivery was prompt, built quality was good. The one downside and this seems to be across nearly all manufacturers is the use of barefaced tenons at the newels, this along with slightly slack tenons and twist is a high possibility. Overall though decent.

9. september 2026
Vurdert til 3 av 5 stjerner

A lot of the treads didn’t line up with…

A lot of the treads didn’t line up with strings properly meaning additional work to try and get everything to align correctly. Not the best set we’ve had from you in fact it’s the worse set I’ve ever received. Aside from that I’ve always found your service great and never had a real issue before this .

14. september 2026
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Svar fra StairBox

Tristan,
Thank you for your time on the phone just now. Your feedback is invaluable to us, we appreciate that you meant this to come to us initially. It was good to get further information on what you found and get to the root of the issue.
We hope to work with you again soon when you need us.

Vurdert til 5 av 5 stjerner

I found the whole process very easy

I found the whole process very easy, communication was excellent, delivery driver Darius was very helpful. The stairs are yet to be assembled but look very good quality, I would highly recommend this company.

14. september 2026
Vurdert til 4 av 5 stjerner

Two pieces newel posts glued together

When I came to fit the newel posts, I was disappointed to find they were actually two pieces of wood glued together. That wouldn't have mattered much, but I was hoping to stain the stairs, and the glue line shows. Nothing on the listing mentions this. I'm only a DIYer, so I don't know if that's standard for these or not.

Delivery was on time and the tracking was really useful, so I knew exactly where the posts were. Glued or not, the finish on them is nice, and you get plenty of extra length for cutting and adjusting to fit.

1. september 2026
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Svar fra StairBox

Thank you, Mitch, for your feedback, we'll look into our information on our parts and other components. This that you've mentioned is quite standard for that level of product and should be fine for finishing. We hope you're doing well with your project, and please get in touch if there's anything further that we can assist with.

Vurdert til 5 av 5 stjerner

Excellent quality

Excellent quality. Configuration can be complex, but super support over the phone to allow you to check any specifics before ordering.

9. oktober 2025

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