Met Jordan for an exchange today and his customer service was fantastic since when we met first yesterday. I’ve now got a new replacement to try out and I’ll be delighted to deal with Jordan again in... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mo was absolutely fantastic, I had a small hiccup with the dealer and he promptly solved my issue. He gave me a lovely temporary vehicle and fast forwarded my appointment with hyundai
Selskapet har svart
Management need to listen to their staff call, most of them respond as if they just woke up from sleep and your disturb them by call, just today we called like 4 time, no empathy at all. Giving wrong... Vis mer
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Anees best customer service nice chat friendly environment anees help me talk my language he helps me lots of things great job well done
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Informasjon om virksomheten
Skrevet av virksomheten
Change the way you own for good with Splend. Splend makes car ownership easier, more affordable, and more accessible for PCO drivers by packaging everything they need to earn more, pay less, and stress less into one affordable weekly repayment. It’s smooth driving with no surprises and the lowest total ownership cost - exactly how car ownership for PCO drivers should be. Experience a new way to own your vehicle with Splend: affordable models, all-inclusive costs, no balloon payments, and the flexibility to try before you buy, plus support when you need it.
Kontaktopplysninger
393 Edgware Road, Cricklewood, NW2 6LN, London, Storbritannia
- 0333 016 4311
- hello-uk@splend.com
- www.splend.co.uk
4,5
Enestående
2k anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Farhad was great helped me return the…
Farhad was great helped me return the vehicle with ease
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Eti amazing from start to finish helped…
Eti amazing from start to finish helped me with the onboarding process thank you for the amazing car
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Very Disappointing Experience
Very Disappointing Experience
As a new Uber driver, I chose Splend because of its reputation, but my first experience was extremely disappointing.
The website advertised a Volkswagen ID.3 for £199 per week (all-inclusive) in the New Drivers section. After creating my account, I was suddenly quoted £249 per week, and later received yet another pricing list by email with different prices. The pricing is confusing and inconsistent.
I reserved a black Volkswagen ID.3, but when I arrived for my appointment, I was offered a blue one instead. More importantly, the vehicle was in a shocking condition. The interior, especially the seats, was heavily worn and damaged. I honestly cannot understand how a company specialising in Uber rentals considers this acceptable for professional drivers.
After rejecting the vehicle, I was told there was no suitable replacement available, despite having a confirmed booking. As a result, I wasted my time travelling to the branch, missed the opportunity to start working, and lost potential income.
I have raised a formal complaint with supporting photos and screenshots. I hope Splend improves its pricing transparency, vehicle standards and customer service, because this was not the experience I expected from Uber's recommended rental partner.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Hi Cenk,
Whilst we appreciate that you were not happy with the initial vehicle offered to you, and you are absolutely entitled to decline a vehicle that you don't feel is suitable, the alternative vehicles we have sourced have also been declined.
I would just like to kindly remind you that these vehicles are used, not brand new. As such, they should not be expected to be in showroom condition. However, they are prepared to a standard that is acceptable for use, including meeting the relevant Transport for London (TfL) requirements.
The team at Splend
📧 helo-uk@splend.com
📞 0333 016 4331
Farhad helped me with changeing the…
Farhad helped me with changeing the vehicle. Fast and professional
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
BZ4X
Alex was great in helping me find a Toyota BZ4 on short notice. He cleaned and prepped it himself. Very happy. Always has a smile too.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
I had an excellent experience with…
I had an excellent experience with Victor at Splend PCO Rental. From the very beginning, he was incredibly helpful, patient, and professional. He took the time to explain everything clearly, answered all my questions, and made the whole process completely stress-free.
Most importantly, he helped me secure the best deal possible, which made a huge difference. His outstanding customer service and genuine willingness to help made my life so much easier.
If you’re looking for someone who truly cares about their customers and goes the extra mile, I highly recommend Victor. Thank you for all your support!
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Victor made the onboard so seamless…
Victor made the onboard so seamless thanks so much for that
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
I am still waiting for response
I am still waiting for response. its been over 6 months now and still waiting.....
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Good morning, Danish. We are currently unable to locate you as a Splend customer. Could you please reply to our request with the additional information we need so we can assist you further? Thank you.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Eti help out with the id.4 onboard…
Eti help out with the id.4 onboard thanks eti
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad he was very nice guy very…
Farhad he was very nice guy very helpful thank you so much he's number one now I own my car after four years thanks for splend especially farhad
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Tanzim from start to finish was helpful…
Tanzim from start to finish was helpful and made the process easy
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Vary good from victor very much…
Vary good from victor very much friendly
I became a friend
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Ete was awesome
Ete was awesome. Happy to have my car.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Very good service
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Once again I had issue with my account…
Once again I had issue with my account and Farhad has helped me resolve the issue i was charged incorrectly for damage on the vehicle but Farhad investigated found out i was not responsible and helped remove the charge thank you so much
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
straight forward dealing customer…
straight forward dealing customer service very polite . farhad was great saw me quick no issuses.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Vikrant Rawat has been so helpful and…
Vikrant Rawat has been so helpful and was able to assist with my onboarding. He's an asset to Splend. Keep up the good work.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad has helped me to get off boarded…
Farhad has helped me to get off boarded quickly in time for my flight
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad was fantastic helped with my…
Farhad was fantastic helped with my accident and booked in Bodyshop for fast turn around so thank you Farhad and Splend
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.