Spirit Shop Anmeldelser 

314
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities. Also the price plus shipping was excellent as was the quality... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and repla... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I placed an order for a few items to support my daughter's softball team and unknowingly, chose navy thinking it was black. Customer service did a great job answering my questions. Obviously they... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

My shirt was way too short and the material of the shirt was uncomfortable. The material was itchy, not smooth and comfortable. I tried to get a refund and they don’t offer refunds. I’ll never buy fro... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med sportsklær
  2. også i
  3. Klesbutikk

Skrevet av virksomheten

SpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

314 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 76 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(314)

61 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Very speedy delivery!

Almost 5 stars only because the coupons and individual prices for bulk order were confusing. Other than that, delivery was very fast as it only took 2 weeks

13. september 2025
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Svar fra Spirit Shop

We're glad you're happy with the order and we appreciate the feedback on ordering.

Vurdert til 4 av 5 stjerner

Fast service ..but

Fast service
However the personalized name on back of hoodie is a little too high and the hood covers it partially

10. oktober 2025
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Svar fra Spirit Shop

Thank you for taking the time to provide feedback. We appreciate it and appreciate your business.

Vurdert til 3 av 5 stjerner

Everything is fine

Everything is fine, I did think the logo was gonna be just a little bit bigger but other than that, it was fine. I love it.

1. oktober 2025
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Svar fra Spirit Shop

Thank you for shopping with Spirit Shop and for taking the time to leave a review. We appeciate it!

Vurdert til 5 av 5 stjerner

Quality Assurance

I ordered two shirts. They arrived maybe a day later than expected, but their tracking showed the originals failed the quality check and had to be remade. The extra day was completely worth it to make sure that what I ordered was correct and looked good. So happy they have this step instead of blindly sending things out.

17. september 2025
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Svar fra Spirit Shop

We're delighted to know you're happy with your order! Thank you for sharing your experience.

Vurdert til 5 av 5 stjerner

5 stars

Fast delivery

9. oktober 2025
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Svar fra Spirit Shop

Thank you for the 5-star review and for shopping with Spirit Shop!

Vurdert til 5 av 5 stjerner

Always satisfied

Great quality, quick shipping

20. oktober 2025
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Svar fra Spirit Shop

We're happy to hear you're satisfied with your order! Thank you for shopping with Spirit Shop.

Vurdert til 5 av 5 stjerner

Great customization options

Great quality products, accurate personalization, I love the customization options online! We got exactly what we wanted

4. oktober 2025
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Svar fra Spirit Shop

We're so glad you're happy with your purchase! Thank you for taking the time to leave a review.

Vurdert til 5 av 5 stjerner

Just grab it all

Great quality and have had so many commitments!! Thank you so much

12. september 2025
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Svar fra Spirit Shop

We're delighted to know you're happy with your purchase! Thank you for taking the time to leave a review.

Vurdert til 2 av 5 stjerner

Customer Service could use a refresher

I placed an order of (2) sweatshirts on August 10th around 10:00pm EST, which were going-back-to-school gifts for my grandkids. I realized one of the sweatshirts had the wrong school mascot name and reached out early the next morning requesting the correction, which was before they got in as they are in Michigan. Point blank I was told "sorry, no cancellations because of our system". I reordered the correct sweatshirt on 8/11 and received that one within a week. The first order (8/10) was never received. I inquired and was told if it didn't arrive by the weekend "let them know and they'd reship"....by now it had been (3) weeks and still nothing. I reached back out and requested them to cancel the order and refund my $--school had started and I made other arrangements for gifts. I received a reply back "we'll send another order". I told them I'd review them accordingly and I am. I FINALLY received the order of (2) sweatshirts early this week. I WILL NOT use them, again. Their customer service etiquette leaves a lot to be desired and I'm thankful they're not the only game in town. It's a shame for them. My grandkids are very young and have a lot of years of sweatshirt needs ahead. I'll go elsewhere. They apparently have plenty of business.

10. august 2025
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Svar fra Spirit Shop

Hi Ginny, please contact customerservice@spiritshop.com with the order number for your first order so we may assist

Vurdert til 1 av 5 stjerner

Poor quality

Poor quality, sizes are way off and the colors of the school logos l ordered were not accurate. Do not order from them. No returns or credit. Poor customer service

11. september 2025
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Svar fra Spirit Shop

Hi Linda, I see by our correspondence that you inadvertently ordered a baseball logo as shown on your confirmation, and while we don't take returns since everything is printed on demand, we did offer to split the cost of a replacement if you'd like to order with a different sport logo.

Vurdert til 2 av 5 stjerner

Late arrival -

I cannot yet comment on the quality of the products. I did order two items on 9/4 and paid extra for 2-day shipping for a 9/9 event. The items will not be here until 9/10.

8. september 2025
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Vurdert til 2 av 5 stjerner

Two good One BAD

I ordered 3 different pieces, two sweatshirts and a quarter zip lightweight jacket. The two sweatshirts seem to be sized well and the quality is good, however the quarter zip jacket is very poor quality and sized at a minimum of two sizes too small. The length is like a midriff shirt and the fabric is very low quality. The company return policy does not allow returns for sizing, beware!

30. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I’d give customer service negative…

I’d give customer service negative stars if I could, but fortunately the quality of the product is good, so one star is generous, but earned.

Two items in my order were incorrect. The first was one of the adult mediums was sent as a youth medium. The second was that I had an extra 2XL and was one short an XL. While hurrying off to work, I sent the photo of the youth T-shirt and a photo of one of the 2XLs (there were several in my order) and asked for the exchange of both. Customer service advised I could keep the youth shirt (thanks, because I literally have no one to give it to) but then advised on the other shirt, that their bookkeeping, labeling, and packaging was fail-proof , and the rest of my order was accurate. After several exchanges with them (and by the way, I do not believe that this is a fully USA-based company as the English language used in emails was often confusing) and after I had checked my order numbers against the order to be sure I hadn’t ordered one size incorrectly, I literally said ‘All I know is that I have one more 2XL than I need, and one less XL than I need,’ and that I would like that situation to be fixed. They refused to make the correction and eluded to their fail-proof tag-labeling system again (because hey..that’s how I ended up with a kid’s medium instead of an adult medium… through their fail-proof system…). I answered that I would just keep the wrong shirt, and their lack of any attempt to help me fix the issue would reflect in my review of Spirit Shop (hence this review). After that comment, they also would not provide me the tracking info that I asked for on the medium shirt correction so that I could watch to see if I was going to have it in time for our reunion.

IF your order arrives correct, then you’ll probably be happy. Shirts are good quality, and the printing seems fine (although someone did mention in an another review that peeling did occur to theirs… right now all my shirts are still brand new). However, if you have to deal with customer service, while I agree they are responsive, they would not admit to, fix, or offer a solution to what should have been a pretty easy exchange on one tshirt. And good luck understanding why.

6. juli 2025
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Svar fra Spirit Shop

Hi Theresa, We're so sorry for your frustration. I do see that we sent you a replacement shirt for the medium adult shirt which initially arrived as a youth medium in error. The replacement shipped July 2 and was delivered July 5 https://tools.usps.com/go/TrackConfirmAction.action?tRef=fullpage&tLc=1&text28777=&tLabels=9200190374699307396247
I'm seeing that there were 6 XL shirts ordered and shipped and 2 2XLs ordered and shipped on June 24. I will email you directly about those shirts to straighten out any further discrepancies.

Vurdert til 5 av 5 stjerner

We had a great experience

We had a great experience. Very quick communication with the seller and they have great customer service. Very please with our shirts.

10. juni 2025
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Svar fra Spirit Shop

Thank you for sharing your experience. We're so glad you're pleased!

Vurdert til 5 av 5 stjerner

J'ai acheté la spirit voice et la…

J'ai acheté la spirit voice et la spirit box sur la spirit voice sa parle avec des mots sa marche super bien pour mes enquêtes paranormal la spirit box pendant 1h je me suis fait insulter par un très vilain esprits c'était trop marrant. Merci spirit Shop devotre matériel de pointe en̈ effet la spirit box a une cage de farader se qui permet d'éteindre la radio 📻

10. mai 2024
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Svar fra Spirit Shop

While we do appreciate the 5-star review, I think you're mixing us up with another company. We don't sell any type of paranormal equipment. We print high school spirit wear for sports/activities!

Vurdert til 5 av 5 stjerner

Clothing was great quality

Clothing was great quality, designs exactly as I expected and ordered. Adult stuff runs slightly bigger than I expected but since they're sweatshirts we didn't really mind, they're comfy.

31. mars 2025
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Svar fra Spirit Shop

Thank you for the 5-star review. We're delighted to know you're happy with your order!

Vurdert til 5 av 5 stjerner

Great Customer Service

I made some design and color choices that may not have delivered a good final product. I was contacted by the printer, offered some recommendations, and ultimately delivered a great product. Customer Service was very engaged in the process all the way through delivery. Well done!

17. februar 2025
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Svar fra Spirit Shop

We're so glad you're pleased!

Vurdert til 5 av 5 stjerner

Sweater

The sweater was well made and shipping was fast, my son loves it. My only issue was when you open the package I didn't let the smell of the sweater I had to wash it twice before wearing. Other than that the sweater is good.

1. april 2025
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Svar fra Spirit Shop

Thank you for taking time to leave a review. We appreciate the feedback.

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