Specsavers Anmeldelser 

2 667
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Unfortunately I didn’t have a good experience with the easyvision Opteyes Toric contact lenses. 2 out of 3 lenses had a little crack after about a week of wearing them which made them irritable and us... Vis mer

Vurdert til 5 av 5 stjerner

They are usually very helpful and knowledgeable. Apart from one visit they are very helpful and obliging. I do put lack of knowledge was the cause of them being unable to help me on that one vist. But... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Staff were helpful and my needs were met with organising new contact lenses. The optometrist went out of her way so I could log-in and order and even checked/compared costs for me. Relaxed atmospher... Vis mer

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(2 667)

549 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Unhurried and personalised service

Unhurried, professional advice; good discounts, very happy with my new pairs of glasses. I felt well looked after - really good individualised service.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Thank you so much, Nic!

Vurdert til 3 av 5 stjerner

Good for the eye test

Good for the eye test. Pushy on the sell to upgrade and veer away from the special offer.

20. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Hi Shells, thanks for reaching out. We're so sorry to hear that you had a negative experience in-store, as we take pride in our great customer service! Are you able to send your feedback through our online feedback form here?
https://www.specsavers.com.au/feedback
Submitting feedback this way means that your concern gets sent to the store you visited as well as the customer care team so they can take appropriate action.

Thanks and take care, The Specsavers Team

Vurdert til 5 av 5 stjerner

The team at Ormiston are fantastic

The team at Ormiston are fantastic. I can’t recommend them enough. Thank you Steven and Michelle.

24. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Thanks for your amazing review!

Vurdert til 5 av 5 stjerner

Superb employees

Superb employees, they cater what your looking for.

18. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

You're too kind, Erica! Thank you!

Vurdert til 5 av 5 stjerner

A very positive experience

I had a very positive experience both in choosing, organising and picking up my new glasses.
I'll definitely go back!

27. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Thank you, Andy!

Vurdert til 5 av 5 stjerner

Very professional

Very professional, thorough and respectful

25. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Hi there, thanks for your amazing review!

Vurdert til 1 av 5 stjerner

I had an appointment this morning

I had an appointment this morning, made appointment on line and had a confirmation. When I arrived the receptionist said the appointment had been cancelled on 26th. This was news to me, I certainly hadn't cancelled. Anyway being very frustrated, I decided after many years with specsavers, I have got an appointment tomorrow with an alternative optician.

28. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Hi Barbara, thanks for reaching out and sorry to hear you've had a negative experience with us. If you would like to make a complaint, you can do this through our feedback loop here: https://www.specsavers.co.nz/about/customer-service/feedback. Sending feedback this way means that it gets sent to the store you select, as well as the customer care team so they can reach out to you and discuss any issues you may have. Thanks, The Specsavers Team!

Vurdert til 5 av 5 stjerner

Awesome service

Staff made me feel great
They gave me that feeling of focused on me one on one
Staff I delt with were awesome

26. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Thanks for your amazing review!

Vurdert til 5 av 5 stjerner

Exceptional Customer Experience

The staff at Papakura Specsavers were all very and professional
My fitting was spot on
I love my new glasses
Great value for money
And exceptional customer experience

25. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Thank you, Chris!

Vurdert til 2 av 5 stjerner

Nearly 4 weeks to deliver

What needs to be improved is delivery times. Took nearly 4 weeks to have the contacts delivered. My son had to go around 2 weeks without contact lenses.

1. september 2026
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Svar fra Specsavers

Hi Carolina - thanks for reaching out and sorry to hear you were unhappy with your experience. If you'd like to, you can submit your feedback here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback in this way, your concern will be sent to our customer service team so they can reach out and assist you with your issue. Kind Regards, The Specsavers Team

Vurdert til 5 av 5 stjerner

Highly recommend Ayah & the Specsavers in Botany team

Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way to explain exactly what damage was done and the risks/dangers for recovery before researching alternative medication. They also prescribed lubricating eye drops (which A& E hadn’t) explaining if the eye is dry, there’s a risk the eyelid can remove the delicate healing cells. I was asked to book a follow up to ensure the eyelid was repairing & not affected. So pleased I did. Such knowledgeable, professional, friendly, helpful and compassionate staff with humour (in the right places) too! Can’t recommend the team highly enough. Know it’s a busy practice so you have to wait, but well worth it.

21. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Thanks for your amazing review!

Vurdert til 5 av 5 stjerner

Great, happy experience

Great experiences on getting my complicated prescription done with the friendly help from a very professional team at the shop. Highly recommend this store in Albany Westfields.

22. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Thanks for your amazing review!

Vurdert til 5 av 5 stjerner

Great Service!

This was my first eye examination and my first time getting glasses, and I’m so grateful for such a wonderful experience. The whole team was incredibly warm, patient and genuinely caring. They made me feel comfortable throughout the entire process and took the time to make sure I understood everything and felt well looked after. A sincere thank you to the amazing team for making my first experience such a positive and memorable one. I truly appreciate the care and kindness shown to me and would happily recommend Specsavers to my family and friends!

31. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Specsavers

Thanks Rinz!

Vurdert til 5 av 5 stjerner

Ordering new contacts lenses

I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the contacts I use.
I received the new lenses pack relatively quickly.

27. august 2026
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Svar fra Specsavers

Thanks for your amazing review!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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