Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍 I have received good... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'l... Vis mer
Selskapet har svart
Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right packag... Vis mer
Selskapet har svart
Jenny helped our party book a cruise. She was very helpful in fact brilliant and very thorough. Even checked passports were in date, by checking date of issue, not the expiry date, hence mine need... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Southampton Cruise Centre
Skrevet av virksomheten
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Kontaktopplysninger
298 Highfield Road, FY4 3JU, Blackpool, Storbritannia
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Enestående
460 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Charlotte was very helpful and nothing…
Charlotte was very helpful and nothing was too much trouble
4. september 2026
Svar fra Southampton Cruise Centre
Thank you for the lovely feedback!
We'll make sure Charlotte sees your comments. We're lucky to have her on the team and it's always nice to hear when that personal service comes through.
Have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
lovely lady very helpful and…
lovely lady very helpful and knowledgeble about our holiday enquiries, we booked our holiday with her..
4. september 2026
Svar fra Southampton Cruise Centre
Hi Deborah,
Thank you for your lovely review and for booking with us!
We're so pleased our team could help you find the right holiday. Now the exciting part begins!
We hope you have an amazing time and make some fantastic memories.
Kind regards,
Southampton Cruise Centre
Very happy with our booking
We were very happy with the booking process, Lee was friendly, helpful , informative and answered all our queries.
4. september 2026
Svar fra Southampton Cruise Centre
Thank you for the 5 stars!
We'll make sure Lee sees your lovely comments. We're really pleased you felt well looked after and had all your questions answered.
Wishing you a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Nothing else to compare it with yet
Nothing else to compare it with yet, my first voyage.
28. august 2026
Svar fra Southampton Cruise Centre
Thank you for the 5 star review, Brian.
How exciting to have your very first cruise to look forward to. We hope it's the first of many and that you have an absolutely fantastic time!
Kind regards,
Southampton Cruise Centre
Amy was brilliant
Amy was brilliant. All the info we needed and booking was very smooth. Will definitely use Southampton Cruise Centre again.
2. september 2026
Svar fra Southampton Cruise Centre
Hi Paul,
Thank you for the 5 stars!
We'll make sure Amy sees your lovely comments. The fact you'd choose to book with us again is the best feedback we could ask for.
Have an amazing cruise, and we look forward to welcoming you back for the next one!
Kind regards,
Southampton Cruise Centre
No nonsense transaction
I already knew which cruise I wanted to book but had problems completing the booking online. It was a simple telephone transaction completed quickly without issue
28. august 2026
Svar fra Southampton Cruise Centre
Hi Angela,
Thank you for the 5 stars!
Sometimes it's just easier to pick up the phone and speak to a real person. We're glad our team could step in and get everything sorted for you.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Your price was good but there is a…
Your price was good but there is a problem of loading the payment page;it kept on loading but after trying several times we have been able to book, but still there is promt reply after payment, good service . It is really sad to say that when we contacted your online chat agent, they were offering a higher price than it is stated in your website despite informing them that it is cheaper on your website.
1. september 2026
Svar fra Southampton Cruise Centre
Thank you for your review.
We're pleased you found a great price with us, although we're sorry you had a little trouble with the payment process.
It's good to know everything was quickly confirmed afterwards, and we really appreciate you booking with us.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
By booking with Jacqueline ,such a…
By booking with Jacqueline ,such a nice experience, very happy with care given by Southampton group know what we are getting and helped us get the right parking in Southampton and cabins thank you .
1. september 2026
Svar fra Southampton Cruise Centre
Hi Julie,
Thank you for such a lovely review.
We'll make sure Jacqueline sees your comments. It's always nice to know you've come away from booking feeling well looked after and excited for your holiday.
Everything sounds set, so all that's left is to enjoy it! Have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Good competitive prices
Good competitive prices, booking easy and already got cabin number and boarding time.
27. august 2026
Svar fra Southampton Cruise Centre
Hi Joanne,
Thank you for your lovely review.
We're pleased everything was easy to arrange and that you found a great price with us. It sounds like you're all set and ready to go!
We hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Hi Kevin,
"Simply the best" is quite the compliment, thank you!
It's fantastic to hear you've been booking with Sue for so many years. Your continued support really does mean a lot to us, and we'll make sure Sue sees this one.
Here's to many more cruises!
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Hi Tim,
Thank you for your review and for booking with us.
We appreciate the feedback about the deposit payment and will pass this on to our web team to look into. Hopefully we can earn that extra star next time!
We hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Jacqueline was very professional and…
Jacqueline was very professional and guided me through the booking process after finding us an ideal cruise. She made me relax and didn't rush me to book the cruise and gave me time to ensure it was the right cruise. 10 out of 10 to this holiday consultant!
25. august 2026
Svar fra Southampton Cruise Centre
Hi Mr Thornton,
Thank you for such a fantastic review.
10 out of 10 is quite the compliment! We'll make sure Jacqueline sees your lovely comments, and we're sure they'll put a smile on her face.
We hope you have an amazing cruise.
Kind regards,
Southampton Cruise Centre
Great service Sam went through…
Great service Sam went through everything with me - the booking process was very good
25. august 2026
Svar fra Southampton Cruise Centre
Hi Debra,
Thank you for the 5 stars!
We'll make sure Sam sees your lovely feedback. We really appreciate your business and hope you have a fantastic cruise to look forward to.
Kind regards,
Southampton Cruise Centre
Service good
We had difficulty filling in the API on the App.The staff were very helpful.Their service was excellent
27. august 2026
Svar fra Southampton Cruise Centre
Thank you for your review.
We're really pleased our team could help when you had difficulty completing the cruise line's online requirements. We're always here if you need a helping hand, even when it's something outside of our own booking process.
We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Northern Europe Cruise on MSC Preziosa
It was very easy to book and i have been kept informed via email. Disappointed literally a few days after booking this cruise on a Fantastica balcony all inclusive I see its £220 cheaper than what I got it for - its unfair to keep changing prices, I normally book cruises elsewhere but I thought it was a good deal at the time but £220 is £220 which would of helped if I want to book any trips.
23. august 2026
Svar fra Southampton Cruise Centre
Hi Josephine,
Thank you for your review, and we're pleased to hear the booking process was straightforward.
We completely understand how frustrating it can be to see a different price after you've booked. Cruise fares are set by the cruise lines and can change at any time depending on availability, demand and any new promotions they introduce, so unfortunately prices can sometimes go down as well as up after a booking has been confirmed.
We really appreciate you choosing to book with us on this occasion and hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Simply very pleased with the courtesy…
Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Looking forward to sailing ⛵️ on virtuosa again. Many thanks. John Victor Connolly
28. august 2026
Svar fra Southampton Cruise Centre
Hi John,
Thank you for your kind words. We’re so pleased we could make planning your cruise easy and stress-free. We hope you have an amazing time onboard!
Kind regards,
Southampton Cruise Centre
Great customer service
28. august 2026
Svar fra Southampton Cruise Centre
Hi Julia,
Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience and that we could help with your cruise plans. We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Great prices and easy to book.
27. august 2026
Svar fra Southampton Cruise Centre
Hi Copeland,
Thank you for such lovely feedback. We’re really pleased you enjoyed your experience with Southampton Cruise Centre and hope the cruise itself is even better!
Kind regards,
Southampton Cruise Centre
Very helpful in every aspect
21. august 2026
Svar fra Southampton Cruise Centre
Hi Malcolm,
Thanks for taking the time to leave us a review. We’re delighted everything went smoothly and hope you’re now counting down the days until you sail!
Kind regards,
Southampton Cruise Centre
Jacquiline was a very professional and…
Jacquiline was a very professional and friendly she done a cruise to my requirements nothing was to much trouble what a bubbly fun person
25. august 2026
Svar fra Southampton Cruise Centre
Hi Rob,
Thank you so much for your lovely review. This is exactly the kind of feedback we love to receive. Thank you for mentioning Jacqueline, we’ll make sure they know what a difference their help made.
Kind regards,
Southampton Cruise Centre
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.