Sofas by Saxon Anmeldelser 3 660

TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Really delighted with our new furniture and what a great British Company. We are really over the moon with our new 4 seat, 1 1/2 and standard Chesterfield furniture. The whole buying process as to... Vis mer

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Vurdert til 5 av 5 stjerner

Delivery was excellent, thanks to Alfie and Anthony (hopefully I got the names right!). Previously getting sofas in or out of my cottage has been a disaster. I was very surprised that the sofa went in... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Really pleased with our new sofa, the colour was true to sample sent. Ordering online was simple, plus l did telephone the company. The quality and finish exemplary. The delivery was on time and the g... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The team are professional and knowledgable about the furniture that they make. They are truly interested in the company and guide and a customer through the process with care. My settee and chairs are... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Møbelbutikk
  2. Møbelsnekker
  3. Oppussingsforretning
  4. Butikk med stuemøbler
  5. Sofabutikk
  6. Møbeltapetserer

Om Sofas by Saxon

Skrevet av virksomheten

Saxon Furniture Ltd, Made by hand, loved by you 🫶 From family business to employee-owned 💙 British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for 40 years.

The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields and leather/fabric furniture in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business.

As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom.

It's an honesty that has served us well for 40 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.

Lifetime Guarantee Of Quality

*Terms & Conditions apply

*Terms & Conditions apply
Because we’re so confident in the quality of our furniture, all the timber frames supplied by Sofas by Saxon (allowing for fair wear and tear) are guaranteed against faulty manufacture for the lifetime of the sofa, ensuring lasting quality and peace of mind.*

Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Fantastic quality

Fantastic quality
Second to none customer service

12. april 2026
Anmeldelse skrevet uten oppfordring
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Dear Patrick

Thank you for your kind feedback.

We’re delighted to hear that you’re so pleased with the quality of your furniture and that you found our customer service second to none.

Your comments mean a great deal to our team and are very much appreciated.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Really delighted with our new furniture…

Really delighted with our new furniture and what a great British Company. We are really over the moon with our new 4 seat, 1 1/2 and standard Chesterfield furniture. The whole buying process as to what leather to decide on to the excellent delivery team was first class. 10/10, 100%, A+ -Outstanding etc, etc 👍👍👍👍👍

9. april 2026
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Dear Nigel

Thank you so much for your fantastic feedback.

We’re absolutely delighted to hear how pleased you are with your new furniture and that they have made such a great impression.

We’re also really pleased that you enjoyed the whole buying process and that everything met your expectations.

Your kind words and enthusiasm truly mean a lot to our team.

Thank you again for choosing Saxon, and we hope you enjoy your furniture for many years to come.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Great service

Delivery was excellent, thanks to Alfie and Anthony (hopefully I got the names right!). Previously getting sofas in or out of my cottage has been a disaster. I was very surprised that the sofa went in so smoothly. Highly skilled delivery guys. Generally good service by Saxon. The sofa is beautifully designed. I'm very happy.

1. april 2026
Anmeldelse skrevet uten oppfordring
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Dear Naz

Thank you so much for your kind feedback.

We’re delighted to hear that you’re so pleased with your sofa and the service you received. It’s especially great to know that delivery went so smoothly and we’ll be sure to pass your kind words on to Alfie and Anthony.

Thank you again for choosing Saxon, and we hope you enjoy your furniture for many years to come.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Very nice experienced sales team,who…

Very nice experienced sales team,who didn't push, but were very helpful

26. mars 2026
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Svar fra Sofas by Saxon

Dear Sandra

Thank you for your kind feedback.

We’re so pleased to hear that you found our sales team experienced and helpful. Creating a relaxed and supportive environment is very important to us, so it’s great to know this came across during your visit.

We really appreciate you taking the time to share your experience.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

We are delighted with our leather sofa…

We are delighted with our leather sofa and chair, they have transformed our living room, so much so we have recently ordered a foot stool to match.
Much care was given by delivery drivers.
Thank you ! 😁

26. mars 2026
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Dear Lynda

Thank you so much for your kind feedback.

We’re delighted to hear that your leather sofa and chair have transformed your living room, that’s exactly what we love to hear. It’s also wonderful to know you’ve chosen to add a matching footstool.

We’re really pleased that the delivery team took great care, and we’ll be sure to pass on your kind words to them.

Thank you again for choosing Saxon, and we hope you continue to enjoy your furniture for many years to come.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Delighted

The Chesterfield sofa has arrived and is a beautiful piece of furniture. It suits my study perfectly and friends who’ve seen it have been very impressed. I also bought a footstool, which complements the sofa and is also attractive and of good quality. Delighted.

26. mars 2026
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Dear Sheila

Thank you for your lovely feedback.

We’re delighted to hear that you are so pleased with your Chesterfield sofa and footstool

It’s wonderful to know they suit your study perfectly and that they’ve made such a great impression on your friends as well.

We hope you enjoy your furniture for many years to come.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 4 av 5 stjerner

Good quality sofas but beware of stains

We were sent a number of swatches but one set did not arrive. The staff were friendly and helpful on the phone when we placed the order but we given the impression that the stain guard option included having had the sofas already sprayed for protection - which they were not.The delivery team were excellent, arriving when they said and giving us 30 mins warning, and then moving our old sofas as well as installing the new ones. The sofas are good quality and comfortable but we have already had a couple of marks which we have been able to remove, but we thought the sofas would have been pre treated we a stain guard as offered by some other manufacturers.

26. mars 2026
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Dear Peter

Thank you for taking the time to share your detailed feedback.

We’re really pleased to hear that you found our team friendly and helpful, and that your delivery experience was smooth and well handled. It’s also great to know that you are happy with the quality and comfort of your sofas.

We’re sorry to hear that you have experienced some staining on your furniture. We can confirm that your sofas were fully treated. On fabric, stain guard works by applying an invisible protective coating to the fibres, helping to repel liquids and prevent them from soaking in straight away. This gives you time to clean and remove marks more easily, which sounds like exactly what you’ve experienced.

While it doesn’t make the fabric completely stain-proof, it does provide an important level of protection and helps keep your furniture looking its best for longer.

If you ever experience a more permanent stain, the Protect and Care cover you purchased will also provide support, giving you added peace of mind.

If you would ever like any further advice on care or maintenance, please don’t hesitate to get in touch, we’re always happy to help.

Thank you again for your feedback and for choosing Saxon.

Kind Regards
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Excellent Quality

Very impressed with the quality of my three piece suite. The delivery went off smoothly, with the crew phoning me half an hour before arrival. I would have no hesitation in recommending this company.

3. mars 2026
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Dear Alan

Thank you for your feedback.

We’re delighted to hear that you are so pleased with the quality of your three-piece suite and that the delivery went smoothly.

Your recommendation means a great deal to our team, and we truly appreciate you taking the time to share your experience.

Thanks again.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Quality.

Hi Saxon, My recent purchase of a queen Anne stool is absolutely beautiful but I wouldn't expect anything less from Saxon you represent quality of the highest standard thank you so much. Prue.

26. mars 2026
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Svar fra Sofas by Saxon

Dear Prue

Thank you so much for your lovely feedback.

We’re thrilled to hear that you are delighted with your Queen Anne stool. It means a lot to us that you feel our products represent the highest standard of quality.

We hope you enjoy your new piece for many years to come.

Thanks again.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Excellent quality

Excellent quality. Overall highly recommended!

26. mars 2026
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Svar fra Sofas by Saxon

Thank you for your feedback.

We’re delighted to hear that you are so pleased with the quality of your sofa and that you would highly recommend us.

Your kind words are very much appreciated.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Excellent customer service.

The whole process form selecting the sofa to delivery was a positive and seamless process. Excellent staff interaction throughout... friendly, professional and with no query left unanswered. Easy to contact 'real' staff members on the phone too! I can't recommend this firm highly enough - and the sofa is beautiful and very comfortable.

26. februar 2026
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Dear Mrs Frost

Thank you for your wonderful feedback.

We are delighted to hear that you found the whole process, from selecting your sofa through to delivery, to be smooth and seamless.

It is especially pleasing to know that you valued being able to speak with our team directly and that every query was answered in a friendly and professional manner.

We are also thrilled that you are so happy with your sofa and that you find it both beautiful and comfortable.

Your recommendation means a great deal to us and will be shared with the entire team.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Great service

Great service

26. mars 2026
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Svar fra Sofas by Saxon

Dear Simon

Thank you for your feedback.

We are delighted to hear that you found our service great. Your kind comments are very much appreciated and will be shared with the team.

Kind Regards
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

x2 sofa dought .

very professional ,helpful and confident about their product . was slightly disappointed that a 30 % sale announced just two weeks having orddred .

26. mars 2026
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Svar fra Sofas by Saxon

Dear Mr Ayre

Thank you so much for taking the time to share your feedback.

We’re really pleased to hear that you found our team professional, helpful, and confident about our products.

We completely understand your disappointment regarding the timing of the sale and are very sorry for any disappointment this may have caused.

Our customer services team has given you a call to clarify the pricing and confirm that your order was also purchased in the sale and what you paid is currently the lowest advertised price since the start of 2026.

We hope this reassures you that you received excellent value.

We’re delighted that you’re happy with your sofas and hope they bring you many years of comfort and enjoyment.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Incredible range of furniture and an…

Incredible range of furniture and an amazing range of colours, to select from. No pressure or urgency from the knowledgeable staff to make your selection. Delivery was exactly as it should be, we were kept informed at each stage. Easily recommended.

26. mars 2026
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Svar fra Sofas by Saxon

Thank you for your kind feedback.

We are delighted to hear that you enjoyed the wide range of furniture and colours available, and that our team provided a relaxed and helpful experience without any pressure.

It is also great to know that delivery went exactly as it should and that you felt well informed throughout each stage.

Your recommendation is very much appreciated and will be shared with the team.

Thanks again.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Truly a professional set up

The team are professional and knowledgable about the furniture that they make. They are truly interested in the company and guide and a customer through the process with care. My settee and chairs are very well made and you can see the quality in their construction in respect of materials and craftmanship. Well done saxon.

26. mars 2026
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Svar fra Sofas by Saxon

Thank you for your kind feedback.

We are delighted to hear that you found our team professional and knowledgeable, and that you felt well guided and supported throughout your journey with us.

It is especially pleasing to know that you are happy with the quality of your settee and chairs, and that the craftsmanship and materials are evident in the finished pieces.

Your comments mean a great deal to our team and are very much appreciated.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Enhances our living room.

Really pleased with our new sofa, the colour was true to sample sent. Ordering online was simple, plus l did telephone the company. The quality and finish exemplary. The delivery was on time and the guys brought it into our living room efficiently. All the staff I dealt with were extremely helpful.

26. mars 2026
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Dear Maggie

Thank you for your lovely feedback.

We are delighted to hear that you are so pleased with your new sofa and that the colour matched the sample perfectly.

It is great to know that you found the ordering process simple and that our team were helpful.

We are also pleased that you are happy with the quality and finish, and that delivery went smoothly.

Your kind comments are very much appreciated.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

The quality of the sofas is superb

The quality of the sofas is superb. The communications and delivery were seamless. All in all we are very pleased with the excellent service. Thank you.

26. mars 2026
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Dear Steve

Thank you for your kind feedback.

We are delighted to hear that you are so pleased with the quality of your sofas and that you found the communication and delivery process seamless.

Your comments about our service are very much appreciated and will be shared with the whole team.

Thanks again.

Kind Regards
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

This is a small company owned by all…

This is a small company owned by all the workers/ staff. We traveled 3 hrs to visit their showroom. We were shown round by a lovely lady who told us all about how our chesterfield sofas would be made on site and advised us on the quality of leather for our house hold needs. The delivery was free and they honoured a sale price that had just finished. I wrote down the wrong date for delivery so wasn’t ready when the delivery man called to say he was 1/2 hr away. So they helped to move my old sofa into my garage waited while I hoovered then set up my 2 new sofa which were perfect. I can’t rate this company high enough. Would definitely recommend even if you are not local.

26. mars 2026
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Dear p c harding

Thank you so much for taking the time to share your experience.

We are delighted to hear that your visit to our showroom was worthwhile and that our team were able to guide you through the process and help you choose the right leather for your home.

We are also pleased that everything went smoothly with your delivery, even with the mix up on the day. Our team are always happy to help wherever they can, so it is lovely to hear that they were able to assist and ensure everything was set up perfectly for you.

Thank you again for your very kind words and recommendation. It truly means a great deal to our whole team.

Kind Regards
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Excellent products and service…

First of all the furniture if 1st class and really good value.
Ordering is easy and you are kept informed of progress, delivery etc.
Delivery personnel are friendly and take care of your property.

26. mars 2026
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Dear Stewart

Thank you for your kind feedback.

We are delighted to hear that you found our furniture to be first class and good value.

It is also great to know that the ordering process was straightforward and that you felt well informed throughout.

We are especially pleased that our delivery team made a positive impression to.

Your comments are very much appreciated and will be shared with the team.

Thanks again.

Kind Regards,
The Sofas by Saxon Team

Vurdert til 5 av 5 stjerner

Beautiful British‑Made Sofas and Exceptional Customer Service

We discovered Sofas by Saxon while searching for British‑made leather sofas for our living room, and the entire experience has been brilliant from start to finish.

After browsing their website, we contacted their customer service team and requested leather swatches so we could see and feel the quality before placing an order. The team was extremely helpful, polite, and knowledgeable, which immediately gave us confidence in both the product and the company.

The online ordering process itself was very smooth, with clear communication on timelines. Shortly after placing the order, the delivery team contacted us to confirm the delivery week, and then followed up closer to the date with a precise time slot. The communication throughout was excellent and very reassuring.

We’ve now been using the sofas for around two months, and they are absolutely fantastic. We love the colour, the feel of the leather, the comfort, and the overall build quality. They blend beautifully with the rest of our living room, adding real character and noticeably elevating the space.

Overall, our experience with Sofas by Saxon has been outstanding. From customer service to product quality, everything exceeded our expectations, and we wouldn’t hesitate to recommend them.

5. mars 2026
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Dear Prasad

Thank you so much for taking the time to share such a detailed and thoughtful review.

We are absolutely delighted to hear that your experience with us has been brilliant from start to finish. It is great to know that our team were able to support you throughout the process.

We are especially pleased that the communication was clear and reassuring throughout.

It is wonderful to hear that after a couple of months of use, you are still loving the colour, comfort and quality, and that your sofas have enhanced your living space so beautifully.

Thank you again for your kind recommendation and for choosing Sofas by Saxon.

Kind Regards,
The Sofas by Saxon Team

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