SOCIETE NOIR Anmeldelser 

259
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've been ordering tracksuits, hoodies and joggers from these for a long time and the quality has never faded. The tracksuits are some of the comfiest and best fitting ones I've got. I had a very mino... Vis mer

Vurdert til 1 av 5 stjerner

Still havent received my order and it said it was delivered on the 4th of august. No communication from anybody and sent multiple emails, scamming wasters.i ordered on the 19th of july btw

Selskapet har svart

Vurdert til 5 av 5 stjerner

I stupidly had my hat sent to the wrong address but I was contacted by the company and they had my hat sent straight back to me almost immediately. Wasn’t expecting them to get in touch to be honest.... Vis mer

Vurdert til 5 av 5 stjerner

Product arrived via DPD promptly with tracking and after a minor issue with the full ordera further parcel was despatched in good time. My first purchase and am impressed with the quality and also the... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

259 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(259)

27 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Great Cap, shame about the horrid air freshener

Great Cap, superfast postage, well packaged. So why only a 3? Simple, they put a car air freshener in the box, and it absolutely stank ! Had to leave the cap outdoors, to get rid of the smell. Cheap nasty air fresheners should be left to cheap nasty car washes, not online clothes retailers.

11. juni 2023
Logoen til SOCIETE NOIR

Svar fra SOCIETE NOIR

Hi Kammy!
We are very sorry that the air freshener was not to your liking. These are meant to be well away from the items In a seperate bag. Just an addition a lot of people like.
If you need to swap the cap we can do. Or if not please email us direct and we can offer a goodwill discount off your next order by way or apology
Thanks
Josie

Vurdert til 1 av 5 stjerner

Don't reply to emails when need to…

Don't reply to emails when need to return item

4. april 2023
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Svar fra SOCIETE NOIR

Hi Julie, we do aim to reply to emails within 48-72 hours. We work through these chronologically. As you can see the last reply was on Tue 11th April. We responded to this this morning on 14th April.
We are sorry that this has resulted in a 1 star review. We try and reply to everyone as quick as possible.

On Tue, 11 Apr 2023, 15:11 Julieann Embleton, julieannembleton@gmail.com wrote:
Yes

On Tue, 11 Apr 2023, 14:33 Societe Noir, hello@societenoir.co.uk wrote:

Hi Julie,
Is this for the T-shirt?

Thanks
Josie

Societe Noir

hello@societenoir.co.uk
www.societenoir.co.uk
Instagram | Facebook | LinkedIn

On 11 Apr 2023, at 12:31, Julieann Embleton julieannembleton@gmail.com wrote:

Can I get refund on this item SNRTM10010 as no bigger sizes in stock in it.

Vurdert til 5 av 5 stjerner

I made a wrong order

I made a wrong order, emailed as soon as it got delivered, got back to me asap and gave me a solution Straight away, and now have the other half of my tracksuit on its way to me great customer service and products are amazing

4. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Good product, BAD sales strategy

Quality items, good service and quick shipping, however.... offering me the items I have just purchased at a lower cost as soon as I recieve my confirmation email is very poor taste.

Has completely put me off buying from Societe Noir again

23. september 2022
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Svar fra SOCIETE NOIR

Hi Stefan,
We appreciate the review as always.
Let us just advise that maybe you have misunderstood the purpose behind this.
We offer an incentive at checkout that allows you a discount off your overall order if you add another item to cart. This is due to people often liking multiple items so we do this as an incentive to allow you to save some money with a multi-buy, it isn’t for the same item it can be for any additional item in its category eg: 2 different hats (which we find a lot of our customers like more than one item)
We understand you may not like this personally and for that we are sorry you feel as the above
Hopefully that explains it better and changes your review unhappiness.
Thanks
Josie

Vurdert til 5 av 5 stjerner

World class

Unreal quality of material in products in my opinion. Sizes are perfect fit for me. Love the designs and different products available! Only critique is I want new stuff published haha! Want some more stuff as I love this brand. Shout out to jack pretty as well. Guys a legend. Oh and another thing they are the quickest company I know of to send parcels out. I didn’t even pay for next day and it came next day

13. oktober 2022
Vurdert til 4 av 5 stjerner

Great product

Great product and delivery. I think the packaging could do with some improvements. Arrived in a normal brown box, no branding at all. Not what I would have expected.

7. september 2022
Logoen til SOCIETE NOIR

Svar fra SOCIETE NOIR

Hi Chirag,
Thank you for the review!
Packaging is something we are working on, we have just temporarily resorted back to plain protection boxes & stopped using branded tape due to a large number going missing with couriers.
The items inside remain in our branded polybags
Thanks again for your order
Josie

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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