Smart Insights and Dr. Chaffey are the real deal. I've had a successful career in marketing and management for 25+ years for business of all shapes and sizes and this is by far the most clear, data-dr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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It's an awful experience when you want to cancel their subscription. They don't answer your emails and you can't cancel via the platform directly. When you want to buy something, they are very q... Vis mer
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I canceled my subscription 10 months before renewal. Two weeks before renewal I am told I owe another annual fee. I told the rep I had a cancellation letter approved from his finance dept, and he ask... Vis mer
Not surprised to see other bad reviews here. Not a great company. Very expensive. Content is very difficult to use because it is just volumes of text that is difficult to sort out into anything use... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Share actionable digital marketing advice from our community, Dr Dave Chaffey and team of expert commentators. Daily updates and advice on what matters.
Kontaktopplysninger
Kerry Hill, LS18 4JR, Horsforth, Storbritannia
- www.smartinsights.com
3,0
Middels
63 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
SmartInsights has been accompanying my career from the very beginning
Yes, I know these guys since everything was written in Word documents and I was the only one who knew who Smartinsights was. The content was always hands-on and well-documented, so when changing fields I always had an upper hand and got on top of the industry skills in 3 months max. If you are starting your career or you are switching your role or industry, try Smartinsights to get up-to-speed really fast!
As an agency or working for one, having a business subscription is a must-have. From the content on every area of digital to the online learning materials for the team - SmartInsights provides full stack resources, with hands-on, easy-to-use and issue-based articles. The best feature they’ve got? The customer support team is always there to guide you through the resources that will solve your problem.
Corporate, Digital Transformation and Ecommerce - team, solo, corporate culture and frameworks - everything is there. The best thing for larger teams is that the resources can help interdepartmental teams to be on the same page and work on common frameworks. The cheat sheets are also helpful to focus more on strategy than the formatting and internal documents.
Working now in SaaS B2B industry for InnerTrends.com I feel the need for more content, there are some resources available, some are transferable from other industries, however, I feel the need for dedicated strategies and more insights.
SmartInsights is a must-have for anyone who wants to improve 1% every day.
14. februar 2019
Anmeldelse skrevet uten oppfordring
A fantastic resource
Dave Chaffey taught me Digital Marketing at University in 2010 so was introduced to Smart Insights quite early. I love the way the website has evolved over the years. I like the way he has set up the site and accessibility, the knowledge base there is fantastic.
I like the fact all the posts and content reflect an academician approach to the subject. Topics are referenced well, definitions are in place and love the accompanying workbooks which provides a practical approach to planning.
The Quick Wins section is great and has tons of templates and resources to use covering diverse topics.
Eddy the account manager assigned to our business membership is fantastic and very pro-active. I have often written to him asking him to point me to certain resources and he has always been quick to respond and follows it up with a phone call; making the whole experience quite personal.
I started off with a single license and now have added three more for my team. I am taking them through the RACE digital Marketing e-learning course, at the end of which we would have developed this year's plan as a team. Very excited about the future.
7. februar 2019
Anmeldelse skrevet uten oppfordring
Not surprised to see other bad reviews…
Not surprised to see other bad reviews here.
Not a great company. Very expensive. Content is very difficult to use because it is just volumes of text that is difficult to sort out into anything useful.
Ridiculous terms. You have to agree and pay upfront for a full year's subscription. You have to manually give notice that you DON'T want your subscription to be renewed THREE MONTHS before otherwise you locked into another years subscription that they simply will threaten you with legal action if you don't pay. No courtesy subscription renewal reminder.
just awful.
1. november 2018
Anmeldelse skrevet uten oppfordring
Svar fra Smart Insights
Hi Rodney, we're very sorry you feel this way and didn't find your annual Business membership useful.
To take your points in turn, we're actually considerably better value than many alternatives, and it being an annual pre-pay agreement is very common with these type of subscription services. We're sorry you didn't find our content useful, but we're very proud to be able to say that over 80% of our Business members retain their membership following the first year as they're very happy with the service.
In relation to your contract notice period, this is clearly defined up front before purchase in the contract that you must authorise as a business in order to purchase Business membership, and during the year our account managers make multiple attempts to communicate with our subscribers to discuss how things are going, ask if any help is needed and discuss renewal. Should you not wish to have an automated renewal you can also cancel this immediately on purchase - the only negative here is that an immediate cancellation means that you don't get the 'no price increase' protection the majority of our subscribers enjoy by retaining their membership.
Again, I'm sorry Business membership wasn't for you - we're very proud with the service we offer and the feedback we get from the majority of our Business members is that they're very happy with the quality of service and to retain their membership for more than the initial year.
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Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.