Smarter Business Anmeldelser 

283
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

It was a pleasure dealing with Brad at Smarter Business to resolve my electricity contract renewal. He was always easy to reach and quick to reply to my queries with clear explanations. Moreover, the... Vis mer

Vurdert til 5 av 5 stjerner

Brad has been finding the best options for our business for the past 7 or 8 years. He has all the best options at his fingertips and is proactive as market trends alter. He takes time to explain opt... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Loren Johnson has been really helpful, patient and successful at pushing back SSE when they tried to re-invoice our charity again (for a third time) for utility services we used three years ago. We... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Brad has been helping me for the past few years and he genuinely gives the feeling that he is looking after you by calling you when there are changes in the market to offer you options and giving his... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Energileverandør

Skrevet av virksomheten

Smarter Business experts in commercial electricity, gas & water contracts across the United Kingdom. Choose us as your energy & water partner.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

283 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(283)

32 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Always an easy and straightforward…

Always an easy and straightforward process, would highly recommend. My agent Candice has provided me with top level service and it’s always been easy to contact her and get any issues I have, resolved.

18. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I signed an electric contract with this…

I signed an electric contract with this company. I heard no update, so chased this up and was told the contract was rejected. I was told many different reasons as to why it was rejected, all lies. It turns out there was a problem with their system and the contract didn't go through to the supplier. Nobody contacted us to advise of this, by this point it had been well over 2 weeks since I signed the contract so obviously the original contract could no longer be submitted and prices had increased by over £600 - a detrimental increase to anyone, especially a small business. The company wasn't sorry or sympathetic at all. I was contacted a lot before the contract was signed, as soon as they got our business we were dropped off their radar. It shouldn't be down the customer to chase up on a contract's progress, the customer should be kept in the loop at all times. I've lost all trust in this company and won't be using them again.

15. oktober 2021
Anmeldelse skrevet uten oppfordring
Logoen til Smarter Business

Svar fra Smarter Business

Good Morning,

Thank you for taking the time to share a review about your experience with Smarter Business. We are disheartened to hear that your journey with us was disappointing.

We sincerely apologise for the experience you had and request that you provide us with your name and/ or business name to allow for a full investigation to be conducted on your portfolio by our Compliance Department. We will endeavour to ascertain the source of all the issue(s) that you have faced and will undertake the necessary steps to remedy them.

Please contact us via telephone on 01444 220060 or via email at customer.services@smarterbusiness.co.uk to afford us the opportunity to resolve this.

Yours faithfully

Smarter Business

Vurdert til 5 av 5 stjerner

i was having trouble with edf energy ,i…

i was having trouble with edf energy ,i was being charged for elctricity that i had not used,despite having a final reading by their engineer when fitting a smart meter they estimated a consumption ignoring their own reading and charged me accordingly and were continuing to do so, after Loren's intervention i am going to get back my overpayment.I cant thank her enough.

30. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Loren has been excellent

Loren has been excellent, a first class service. Even after I had swapped supplier she was there to help me get a refund from my original supplier.
Thank you for all you help

11. mai 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First class service

Luke was really professional and helpful, guiding me through the whole process and ensuring he found the best possible deal for me. He followed up exactly when he said he would and made sure that I was happy with everything every step of the way. Can not fault the service at all!

23. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommended

Everyone we have dealt with at Smarter Business has been really friendly and helpful and sorted out any issues that arose. We would recommend them to any business as they deal with everything to find the best rate, saving valuable time and money.

19. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Smarter Business is a smart choice

From the start Smarter Business were professional, reliable and very knowledgeable. Luke Singh arranged everything perfectly and I would definitely recommend him /the company to everyone.

23. februar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent attitude towards prospective customer

I contacted them through a comparison website, I was contacted by Shamima who was really helpful, knowledgeable and not patronising. I say this because the reps who have contacted me from other companies about our energy renewal have been challenging to say the least. Shamima's attitude was perfect and although the management decided to stay with their existing broker as they offered the same deal, it was not a reflection on her work ethic. I wish the other reps could take note of this.

23. februar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Great service. Professional, helpful, friendly and willing to go the extra mile to deliver the best energy deals. Josh H deserves special mention for his customer care skills, securing and arranging a smooth switchover, and in particular negotiating a way through a challenging and confusing situation with a previous supplier. A credit to your company, he demonstrated a tenacious commitment to get the job done. Many thanks.

16. februar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Kameer Singh did great!

Kameer gave me some really great rates and saved me a lot of money, fast service with no hassle. Would recommend to others

15. februar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

As treasurer of a small Church, I needed help, at the end of our contract, in moving our electricity supply to an ECO supplier. Rivash Rajkumar dealt with the matter with great competence, including patiently handling the various points and queries I raised.

12. februar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really happy with leesa van Staden the…

Really happy with leesa van Staden the way she handle my case I was with edf they not let me change my supplier due to previous owner blance but she hadle really good way and sorted everything highly recommended specially this lady Lessa Van Staden .

10. februar 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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