SmallRig / Snelle levering Afgelopen maand enkele SmallRig producten besteld voor mijn Sony A7V. Pasform is perfect, fijne kwaliteit en het geeft mijn camera zo veel meer mogelijkheden. Erg blij m... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I used to love smallrig. Bought a three set of video lights. Extremely cheap quality, stopped charging after one week use. Tech support suggested I get a 5W charger. Not really the right approach for... Vis mer
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The hand grip and thumb grip is of good quality and fits the X100 VI perfectly. The thumb grip does cover the AEL button slightly and it makes "back button focus" a little difficult. I could not fin... Vis mer
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Good morning SmallRing Thank you for your message I as a Videomaker and Photographer use many of the articles always the quality is excellent therefore I am very satisfied, soon I will use your h... Vis mer
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Informasjon om virksomheten
Om SmallRig
Skrevet av virksomheten
Welcome to the story of SmallRig
Since SmallRig was born in 2013, we have been in close communication and working hand-in-hand with users for over 10 years. As a result, we have developed 4 major user-oriented product lines, which are widely used in a variety of fields such as live broadcasting, vlogging, short videos, weddings, professional commercials, radio and TV, documentaries, and Hollywood filmmaking. Every idea, design, and product we create is inspired by and created for our users. With the user's voice in mind, we launched our "User Co-design" mode first in the industry and the DreamRig free customization project, allowing us to unite with global creators and use our small rigs to make big dreams come true.
Visit Our Website For Support and HelpKontaktopplysninger
35th Floor, Building A, Hongrongyuan North Station Center, 511700, Shenzhen, Kina
- Support@smallrig.com
- www.smallrig.com
View SmallRig's Latest Releases
4,0
Bra
432 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 69 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra SmallRig
Thank you for your wonderful review! We are delighted to read your kind words about our tripod. We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
Svar fra SmallRig
We really appreciate you taking the time to share your positive experience. It’s great to hear our fast delivery met your expectations. We strive to build trust with every customer, and your review helps others feel confident choosing us. Thanks again for your support!
The hand grip is beautifully made &…
The hand grip is beautifully made & fits on my OM-3 perfectly.
21. april 2026
Svar fra SmallRig
We really appreciate you taking the time to share your positive experience. We strive to build trust with every customer, and your review helps others feel confident choosing us. Thanks again for your support!
The lights surpassed my expectations
The lights surpassed my expectations. They arrived yesterday and i have already spent hours with them.
I do a lot of macro and I am very pleased with variety of ways you can use them.
Also the build is solid and I am sure will last me a long time.
Thanks.
21. april 2026
Svar fra SmallRig
We really appreciate you taking the time to share your positive experience. We strive to build trust with every customer, and your review helps others feel confident choosing us. Thanks again for your support!
I paid Purolator extra for shipping I…
I paid Purolator extra for shipping I didn't I had to pay extra
19. mars 2026
Svar fra SmallRig
We apologize for any inconvenience this may have caused you. We will work to resolve this issue for you. We have sent an email to your inbox, so please keep an eye out for it so we can address your concerns as soon as possible.
It's not a high-quality product
It's not a high-quality product, but it perfectly meets my needs in terms of price and quality. I'm quite satisfied and I think it's a product I would recommend to more people and friends.
21. april 2026
Svar fra SmallRig
Thank you so much for your good review! We’re thrilled you loved our product. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Great experience overall
Great experience overall, fast shipping, great quality, would recommand them any time. Will order again for sure!
20. april 2026
Svar fra SmallRig
Thank you for your wonderful review! We are delighted to read your kind words. We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
Svar fra SmallRig
Thank you so much for your good review! We’re thrilled you loved our product. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Still waiting on my first order of a…it
Still waiting on my first order of a light. Did not receive any tracking information.
20. april 2026
Svar fra SmallRig
Thank you for your feedback regarding your order. Our team has already responded to your inquiry via email. Please check your inbox for our message so we can assist you in resolving this issue.
Thank you for your understanding.
Svar fra SmallRig
We apologize for any inconvenience this may have caused you. We will work to resolve this issue for you. We have sent an email to your inbox, so please keep an eye out for it so we can address your concerns as soon as possible.
Qualità Super
20. april 2026
Svar fra SmallRig
Thank you for your wonderful review! We are delighted to read your kind words. We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
They are selling product that they do not have in stock.
I purchased nearly $1,500 worth of items from this company in a single order. All of my items shipped except for one—the monopod I purchased.
The issue was not that the item hadn’t shipped or arrived; the issue was how the company handled the situation. No one from the company notified me that the product was out of stock (and to this day, it is still listed as available on their website). I had to reach out myself to ask why it wasn’t included in the shipment.
SmallRig responded with the following:
“Dear Customer,
Your email has been received with thanks.
We sincerely apologize, but your order, product 5565, was out of stock and therefore has not been shipped.
To ensure you receive your order as soon as possible, we have borrowed some stock from another platform.
We have urged the warehouse to ship the goods as soon as possible for you. 😊
Your order (5565) is in process now and will be shipped out within two working days, and the tracking number will be provided to your email after shipment. Delivery may take 5–7 days after dispatch.”
Needless to say, I never received a follow-up email or any shipping information.
Seven days later, I followed up again to check the status. I received essentially the same response:
“Dear Customer,
Your email has been received with thanks.
We have urged the warehouse to ship the goods as soon as possible for you. 😊
Your order is in process now and will be shipped out within two working days, and the tracking number will be provided to your email after shipment. Delivery may take 5–7 days after dispatch.
As an apology, we would like to give you 1500 points. Would you like to accept it?”
Twice, they stated the item would ship within two days. It never happened.
Had the company simply stated that the item was out of stock and provided an honest timeline, I would have requested a refund and purchased it elsewhere. Instead, I was given misleading information and left waiting for no reason.
I have since requested a refund, and they have stated that it will be issued.
I don’t typically leave negative reviews, but I felt it was important to share this experience. Based on my experience, you may or may not receive everything you order from this company.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra SmallRig
We’re truly sorry for the trouble. We’ve sent you an email to address this. Thank you for your understanding and patience.
Svar fra SmallRig
We really appreciate you taking the time to share your positive experience. We strive to build trust with every customer, and your review helps others feel confident choosing us. Thanks again for your support!
Svar fra SmallRig
Thanks for flagging this. We're sorry to hear about the issue and want to help fix it right away. We've just sent you an email to get the details. Please check your inbox so we can assist you personally.
Thank you for the great service and…
Thank you for the great service and prompt delivery.
18. april 2026
Svar fra SmallRig
Thank you so much for your good review! We’re thrilled you loved our service and the smooth experience. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Svar fra SmallRig
Thank you for your wonderful review! We are delighted to read your kind words. We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
The product arrived as expected and on…
The product arrived as expected and on time. It was very easy to follow the instructions. It was setup in no time. I would highly recommend it for those who maybe interested in purchasing this product. I’m so happy with this product. 😊
30. mars 2026
Svar fra SmallRig
We really appreciate you taking the time to share your positive experience. It’s great to hear our fast delivery met your expectations. We strive to build trust with every customer, and your review helps others feel confident choosing us. Thanks again for your support!
I did receive my order from SmallRig
I did receive my order from SmallRig, I wish there were more information like a manual, instead I had to look online.
16. april 2026
Svar fra SmallRig
We appreciate you taking the time to share your thoughts. We understand that having more information, such as a manual, would enhance your experience. We will forward your feedback to the relevant department for improvement.
Thank you once again for helping us understand your needs. If you have any further suggestions or questions, please feel free to reach out.
質感と使いやすさが満足感高い
13. april 2026
Svar fra SmallRig
We really appreciate you taking the time to share your positive experience. It’s great to hear our product met your expectations. We strive to build trust with every customer, and your review helps others feel confident choosing us. Thanks again for your support!
Svar fra SmallRig
Thank you for your wonderful review! We are delighted to read your kind words about our product quality. We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.