I would not recommend choosing this company for two main reasons. Firstly, you end up paying airport parking fees each time—£13 when entering and another £13 when exiting, which adds an extra £... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Transfer driver on arrival used mobile phone non hands free in early hours of the morning down country lanes. Found this very unprofessional and unsafe. Upon picking up it took 40 minutes and several... Vis mer
Having used SP in the past we were more than happy with the service when going into booking this trip away I stupidly managed to book the wrong dates in the excitement of getting our upcoming hol... Vis mer
Selskapet har svart
I had made a booking for my son and his partner for a lounge at Heathrow. 4 days prior to them flying I realised I could not access a swathe of emails due to a computer issue. I emailed the helpdesk... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We compare airport parking and lounges at all major UK airports.
Kontaktopplysninger
Unit 9, St Georges Court, PR4 2EF, Kirkham, Storbritannia
- 0330 1133 200
- info@skyparkingservices.co.uk
- www.skyparkingservices.co.uk
2,4
Under middels
235 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Do not use
Do not use. Prices are extremely higher than going direct with the same providers. They are fed inflated prices to facilitate discounts but still higher than going direct. £55 after discount where direct cost is £45.
11. oktober 2023
Anmeldelse skrevet uten oppfordring
If I could leave zero stars that would…
If I could leave zero stars that would be more like it!
Rang on arrival as requested 2am in the morning - actually still waiting for my car at 6am in the morning (literally still stood in the airport car park writing this)
Rang numerous times to be told 20minutes each time…..
I have to you children with me as well which makes it even worse than it already is!
Shocking customer service & highly disappointed cold and tired family still waiting for the car!!!!!
10. oktober 2023
Anmeldelse skrevet uten oppfordring
Shocking
Shocking. No contact number to ring them at stansted airport .
Will never use again.
Want to updated car details as our car has severly broken down and we fly on friday.
This has now been rectified and happy to ammend the review
3. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Hi Darren,
We currently do not provide a telephone support service for booking amendments, as we offer several convenient contact methods through our website to assist our customers with their needs. According to our records, we received your email today and promptly made the requested changes to your booking.
We want to highlight that this was our first interaction with you. While we respect every customer's right to provide feedback, we feel that a 1-star review might not entirely reflect the efficiency and promptness of our service. We are committed to providing exceptional service and are here to assist with any further needs or concerns you might have.
I made a mistake when booking online by…
I made a mistake when booking online by putting the return time at 11am instead of 11pm. I contacted Sky Parking services via there website & they corrected this within 24hrs with no charge made, excellent service
30. september 2023
Anmeldelse skrevet uten oppfordring
Great company n price
I found these via wowcher and was delighted with the price how easy it was too book and the communication via email I had accidentally deleted my confirmation email but I got in touch n was sent it in minutes deffo use again
26. september 2023
Anmeldelse skrevet uten oppfordring
Great customer service and prompt reply…
Great customer service and prompt reply to my query.
23. september 2023
Anmeldelse skrevet uten oppfordring
Excellent Service
Due to unforeseen circumstances I had to amend my booking on two separate occasions and this was done immediately without any fuss by email. I recommend anyone who needs airport parking to use Sky Parking Services
20. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Top review Colin, many thanks.
Quick and easy to book
20. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Appreciated James.
Cancellation of airport lounge
Our holiday was cancelled by Jet2, and sky parking services cancelled and returned our money for the airport lounge immediately without any problems
17. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Thanks Kathrine.
Fantastic service from these guys…
Fantastic service from these guys changed my vehicle after my initial booking sent an email to ask for everything to be changed swapped everything over for me no problems at all
10. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Many thanks Stephen Happy to help. SPS
Needed to change car details
Needed to change car details, no problem, great customer service 👌
7. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Very happy to help Alun. Greatly appreciate the review. SPS
Booked Luton Park and ride at luton…
Booked parking with sky parking services and although the company we booked with them know as luton park and ride at airport caused heaps of problems sky parking services have been absolutely amazing at helping us resolve the issue from reimbursing the cost of the booking to advising us on how to move forward.
They've gone above and beyond to resolve the issue and it's been gratefully appreciated.
26. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Very pleased we could fix this for you Nazish, and thank you for the great review. SPS
Great service
Had problems with airline keep changing flights,sky parking were really good about changing our parking and our lounge time, with no Fuss really easy
31. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Thanks Margaret, very happy to help.
I had to cancel my booking and I have…
I had to cancel my booking and I have received a reply and a refund. Great customer service eil definitely use again.
21. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Big thanks.
Following a review of a poor service at…
Following a review of a poor service at the escape lounge in Stansted Sky parking services offered to investigate a complaint about the poor service I received. I have now sent two emails asking for my complaint to be investigated but after a week I have not even received an acknowledgement email!!! They were quite right to identify that they are the booking agents and not directly responsible for the staff at the escape lounge, but why offer to help and then not respond?
1525 hrs on 14/8/23I have just been contacted by a gentleman called Will from Skyparking services accusing me of starting a vendetta against their company. He blamed his gruff demeanour on his Nationality and to say I was disappointed by his approach would be an understatement. I hope the call is recorded as Wills boss should listen to his very poor customer service. Once again I am left nothing but disappointed by a company who clearly cannot take feedback. He seemed solely focused on blaming me and not the fact that after his company offered to advance the complaint on my behalf, they failed to respond in a timely manner. VERY disappointing.
21/08 I have reread my second review and noticed that I mistakenly did not place the word NOT before the words directly responsible, and it is clear this was a genuine error as I acknowledge that SPS are booking agents. SPS did not respond to two emails I sent which was the basis of my grievance but now that has been rectified.
27. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Details have been sent to Holiday Extras who will look into this.
Complaints procedure is via info@skyparkingservices.co.uk not trustpilot.
SPS does not own or operate any airport lounges or employ any lounge staff as indicated by Mr Wratten
"They were quite right to identify that they are the booking agents and ---directly responsible for the staff at the escape lounge" Totally false.
SPS
Bit of confusion
Turned up and there was no car park. Did manage to get a full refund and was also reimbursed for another car park we managed to book.
10. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
No scam Joshua as you now know and have been fully reimbursed.
Sincere apologies Joshua to you and your family. Totally out of our control and we will cover the parking costs and assist with future travel.
SPS.
Such a great service
Such a great service. I’ve used then several times abd already booked for the next two holidays. So convenient, always punctual and very friendly.
7. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Many thanks John, great review from our valued customer
Amazing booking service and amazing…
Amazing booking service and amazing parking. I needed to change my parking the night before and it was no trouble!
26. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Just enough time to amend Kirstin and all good. Many thanks for the excellent review.
I inadvertently booked the incorrect…
I inadvertently booked the incorrect terminal lounge. Sky parking services sorted it with less than 24 hours to go - amazing service. Would recommend. Thanks 😊
5. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Very pleased all sorted for you and thanks for the great review.
Easy quick and I made a mistake that…
Easy quick and I made a mistake that they corrected within minutes. Thanks
5. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Parking Services
Happy to help. Thanks.
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