Skinstation.co.uk Anmeldelser 

201
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just had my second order of Obagi from skin station. It’s easy to order and delivery is quick and their price at the moment for the product I am using is the best in the market.

Vurdert til 1 av 5 stjerner

I never received my order and expect a full refund. DPD have the full detail of the property as they deliver regularly to our address. The full address was confirmed on each attempt.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Skinceuticals ürünlerini sürekli kullanıyorum çok memnunum. İndirim oranları çok iyiydi ve hızlı teslimat bu siteyi seçmeme sebep oldu. Ürünlerim bitince tekrar bu siteden alacağım. Teşekkürler skinst... Vis mer

Vurdert til 5 av 5 stjerner

I am pleased that SkinStation stocks my favourite Obagi products. I have ordered a couple of times. Some times there are good discounts as well. Only one of the products leaked while I travelled wit... Vis mer

Informasjon om virksomheten

  1. Hudpleieklinikk

Skrevet av virksomheten

At Skinstation we're passionate about improving skin conditions with these rigorously researched clinically proven iconic skincare systems. We're certain that we can find a skin care regime for you that is going to yield results you never previously thought were possible. With over 60 years combined experience of dermatology and cosmetic medicine we will work with you to help achieve your goals.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

201 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 76 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(201)

131 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

haven’t received my parcel

haven’t received my parcel . I’ve been waiting for two weeks, but it still hasn’t arrived. I don’t know what has happened to it.

31. mars 2026
Logoen til Skinstation.co.uk

Svar fra Skinstation.co.uk

Thank you for your patience, and I’m sorry for the inconvenience caused.

I can see that DPD attempted delivery on the 1st and again on the 2nd. A request was then made for the parcel to be left with a neighbour, however this was also unsuccessful.

As a result of these attempts, the parcel was returned to us on the 8th after three unsuccessful delivery attempts.

As soon as we receive this back, our Customer Care team will be in touch to confirm whether you would prefer for the order to be re-sent or for a full refund to be processed.

Please let us know if you’d like us to prioritise either option in the meantime.

Vurdert til 1 av 5 stjerner

Order not received

Ordered on 29th March for 2-3 day delivery and yet to receive my items or a response from client services. Emailed on 1st April and today but haven't had any response, no tracking received so cannot even monitor where my parcel is. Really disappointing service.

29. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Skinstation.co.uk

Svar fra Skinstation.co.uk

Thank you for your message, and I’m very sorry for the delay and lack of communication you’ve experienced, I completely understand how frustrating this must be.

I can see that our Customer Care team has now responded to you. Unfortunately, we experienced an unexpected delay with a shipment from ThoClor, which impacted your order. I’m pleased to confirm that this stock has now arrived with us.

Our team will be in touch with you today to confirm whether you would like your order to be dispatched now. As a gesture of goodwill and an apology for the inconvenience caused, we will also be refunding 15% of your order.

Thank you for your patience, and again, please accept our sincere apologies.

10.04 - Update

We’ve identified that the postcode entered at checkout was incorrect, which meant the parcel wasn’t able to reach the intended delivery address.

I can see our Customer Care team has now been in touch with you to confirm the correct address, and we’re working to get this resolved for you.

Vurdert til 1 av 5 stjerner

It hasn’t turned up and it’s been 12…

It hasn’t turned up and it’s been 12 days since I ordered it. It appears to be lost in the post. I have requested a refund but as yet I’ve not heard back from them.

20. mars 2026
Logoen til Skinstation.co.uk

Svar fra Skinstation.co.uk

I’m very sorry to hear that you haven’t yet received your order.

I can see that you have been in touch with our Customer Care team, who have raised an investigation with DPD to understand why a delivery attempt was recorded on 23rd March but not carried out.

I can confirm that the original parcel has now been returned to us this morning. Our team will be re-dispatching your order today via Royal Mail to ensure a smoother delivery.

Due to the recent bank holiday period, your order should be with you early next week.

Please accept our sincere apologies for the inconvenience caused, and thank you for your patience while we resolved this for you.

Vurdert til 5 av 5 stjerner

Always an amazing service

I have been ordering skincare products from skinstation for years now and I can confidently say they are a fabulous company. Delivery is always fast and their service is very friendly. I even won their relaunch prize draw in December and they refunded one of my orders in full which was close to £100 and even sent additional products that I didn't pay for, absolutely unexpectedly. Always a pleasure to shop at!

8. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service.

Excellent customer service. I purchased a bottle of Obagi Hydrate a few months ago and about two thirds of the way into the bottle the pump stopped working so I couldn’t get any product out. I emailed and received a reply straight away from Jordan who advised that they would send a brand new replacement. I have today received my replacement product all within a week.

10. mars 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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