Skinstation.co.uk Anmeldelser 

201
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just had my second order of Obagi from skin station. It’s easy to order and delivery is quick and their price at the moment for the product I am using is the best in the market.

Vurdert til 1 av 5 stjerner

I never received my order and expect a full refund. DPD have the full detail of the property as they deliver regularly to our address. The full address was confirmed on each attempt.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Skinceuticals ürünlerini sürekli kullanıyorum çok memnunum. İndirim oranları çok iyiydi ve hızlı teslimat bu siteyi seçmeme sebep oldu. Ürünlerim bitince tekrar bu siteden alacağım. Teşekkürler skinst... Vis mer

Vurdert til 5 av 5 stjerner

I am pleased that SkinStation stocks my favourite Obagi products. I have ordered a couple of times. Some times there are good discounts as well. Only one of the products leaked while I travelled wit... Vis mer

Informasjon om virksomheten

  1. Hudpleieklinikk

Skrevet av virksomheten

At Skinstation we're passionate about improving skin conditions with these rigorously researched clinically proven iconic skincare systems. We're certain that we can find a skin care regime for you that is going to yield results you never previously thought were possible. With over 60 years combined experience of dermatology and cosmetic medicine we will work with you to help achieve your goals.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

201 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 76 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(201)

131 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Missing Item / No after sales service

I recently placed an order for three items, one of which never arrived with the package. There was no notification to say it was being sent separately. I emailed twice, a week apart, and have heard nothing back. I am now £95 out of pocket with no resolution and no communication whatsoever. Very disappointing and completely unacceptable after-sales service.

30. april 2026
Logoen til Skinstation.co.uk

Svar fra Skinstation.co.uk

I’m so sorry to hear about your experience and completely understand your frustration.

I do apologise, however, I’ve been unable to locate the first email you mentioned sending. However, I can see that one of our Customer Care team responded to your email this morning, around an hour after it was received to give you an update.

I have also just tracked your order and can see that the missing item was delivered approximately an hour ago. Unfortunately, we experienced a temporary stock issue which resulted in the item being dispatched separately, and I’m very sorry that this was not communicated to you more clearly at the time.

Please accept our sincere apologies for the inconvenience caused, and thank you for your patience.

Kind regards,
The Skinstation Team

Vurdert til 2 av 5 stjerner

Good product but terrible customer…

Good product but terrible customer service and delivery service is not good

10. april 2026
Logoen til Skinstation.co.uk

Svar fra Skinstation.co.uk

Dear Waseem,

We’re pleased to hear you were happy with the product, though we’re sorry to learn that your experience with our customer service and delivery did not meet expectations.

Having reviewed your previous interactions with our team, we can see that all queries have been responded to promptly and with the intention of resolving any issues as quickly as possible. Providing a responsive, supportive and professional service is extremely important to us, and we consistently receive positive feedback following interactions with both our customer care and medical teams.

We are always happy to assist and find a resolution; however, we do ask that all communication remains respectful. Our team are committed to helping every customer in a courteous and professional manner.

The Skinstation Team

Vurdert til 5 av 5 stjerner

Trustworthy Company

I have used skinstation for years, they are very professional and I get a phone consultation for prescription products, (super friendly and not an interrogation! lots of advice and tips) I use some of the Obagi products, I have used them for around 15 years, also from other aesthetics practitioners in the past, they are NOT fake, as some other commenters have said. I know the products, the smell, the effects & consistency like the back of my hand and have never received a fake product (not saying bad batches are impossible) but I have never personally had this issue. I will contine buying from skinstation as they are a convenient option rather than having to pick my products up from a clinic and customer service is top notch. Fast delivery.

20. april 2026
Vurdert til 1 av 5 stjerner

Ordered 3 creams

Ordered 3 creams, received one .

18. mars 2026
Logoen til Skinstation.co.uk

Svar fra Skinstation.co.uk

We’re very sorry that you’ve only received part of your order.

Due to a temporary technical issue over the bank holiday, some orders were not dispatched in full. Please rest assured that we are working on resolving this as a priority.

I can see that our Customer Care Team responded within an hour of receiving your email and have already put through the rest of your order to be dispatched tomorrow.

Thank you for your patience, and we sincerely apologise for the inconvenience caused.

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